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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.5 out of 5 stars
stars589 ratings589 reviews
  1. 5 stars79% (464)
  2. 4 stars10% (56)
  3. 3 stars4% (22)
  4. 2 stars2% (9)
  5. 1 star6% (38)

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Showing 231-240 of 589 reviews
Mar 26, 2026
Buffyrayne
3 out of 5 stars review

Good for small family's

[This review was collected as part of a promotion.] The washer is awesome honestly it's just if you have a big family and you have lots of laundry it takes forever you never understand really how much that being able to wash and dry at the same time in different machines actually really helps you I do love all the features on it the fact that it steams sanitizes all that it just takes way too long I have seven people in my house and our laundry piles up I still have to go to the laundromat

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Buffyrayne, Thank you for sharing your honest take on the Samsung washer/dryer combo, it’s great to hear the features like steam and sanitize are working well for you. Feedback like yours plays an important role in helping us continue improving our products and the overall experience. Thanks for reaching out, we truly value having you as part of the Samsung family. Please keep this reference number for your records: 1152316076. We appreciate your contribution and the time you devoted to sharing this experience. Christian Samsung Care

Mar 25, 2026
Dog lover
5 out of 5 stars review

Great machine.

[This review was collected as part of a promotion.] The vast amount of cleaning cycles is impressive. Love not having to move the close after the wash cycles. The clothes have never been better. The machine even alerts my smart watch when cycles are completed. Plus running on 120 volts saves money. Highly recommended.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 27, 2026
TinaMae
5 out of 5 stars review

Love it

Super Efficient, quiet, love the touch screen module. Is a great looking machine. The feature to fill up the soap and softener chambers and never have to manually add soap is so cool. It has so many features and different wash types. Do not be intimidated by the combined was/dry times. I like the super speed wash. Clothing is always dry before the actual cycle is complete. Buy it, you won’t regret it It is easy to download the app snd get connected from your phone. I didn’t buy the stand. It’s not necessary but to drain the machine and clean the filter on bottom you will be lying on your stomach without it. The unit holds alot of clothes. Great overall machine

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Apr 10, 2026
stanmed
5 out of 5 stars review

My favorite washer

[This review was collected as part of a promotion.] I've been using the Ventless Combo for a number of months now and it's been a great addition to our laundry room. With Ventless dryer, I don't need to worry about over drying my clothes, it does it gently and everything comes out nicely dry with no dampness. After the cycle is over, the door automatically opens too, which is a nice feature. The interface is easy and pretty dope. The washer is big enough to wash a huge blanket.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Apr 15, 2026
Unhappy in WV
1 out of 5 stars review

Less than 6 months motor out, clothes stuck

This is by far the worst Samsung product, less than 6 months and the motor went out, the door would not open even after trouble shooting, clothes are stuck in the machine. The Samsung service tech could not get the door open. Buyer beware, do not buy

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Unhappy in WV, It’s clear this left a strong impression. What you shared is being carefully looked at, and speaking up like this helps keep real‑life expectations in focus. We would like to reassess your concern and work with you to ensure nothing is overlooked. You may reach us through any of the channels below at your convenience: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you contact us, having your reference number (1152391280) ready will help us support you more quickly. Samsung values your business. Glaiza Samsung Care

Mar 25, 2026
Mitch
3 out of 5 stars review

Takes all day to do laundry

[This review was collected as part of a promotion.] I love that it was all in one and ventless. The problem is the time it took to do a load of laundry. A wash dry cycle that was supposed to be about 2 hours would sense the load and re-evaluate the time which a normal size load could re- calculate to over 5 hours.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Mitch, we’re so glad you shared your thoughts about your Samsung laundry combo. With ventless all‑in‑one laundry combos, cycle time may adjust while running as the AI system evaluates load size, fabric type, and moisture levels. Heavier or mixed fabrics can cause the estimated time to extend to ensure clothes are fully washed and dried in one cycle. Proper loading and routine maintenance, such as cleaning the lint filter and heat exchanger, can also help support normal operation. You can explore the full guide here: Samsung Bespoke AI Combo is not drying clothes. https://www.samsung.com/us/support/troubleshoot/TSG10006774/ If this continues and additional assistance is needed, our team is available to help through Samsung Care. Please reach out through one of the options below: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) For your records, your Samsung reference number is 1152314490. Samsung appreciates your business. Khristine Samsung Care

Mar 26, 2026
ADMA
5 out of 5 stars review

LOVE MY SAMSUNG BESPOKE AI

[This review was collected as part of a promotion.] LOVE my Samsung bespoke AI combo..so efficient on washing clothes overnight and i know it will be ready wash and dry by the morning đŸ¥°.. i can put my big blanket in with no problem at all, many options on what cycle to used and installation was fast and professional,love the touch screen,its like a small tablet

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 26, 2026
Anonymous
5 out of 5 stars review

Best purchase ever!

[This review was collected as part of a promotion.] This was one of the best purchase ever made. The efficiency is incredible, you see it on your bill using the AI mode. I was skeptic about "the AI cycle" but is the best of the best. Capacity is great, the installation was clean and easy. The HMI interface great like all Samsung UI.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Apr 15, 2026
Diss isit
5 out of 5 stars review

Best duo

[This review was collected as part of a promotion.] There actully perfect they got a beautiful. Interface and I love the way they get my clothes clean and completely dry like I got them from the dry cleaners the hold a lot of clothes to and I store them in the closet so there really compact

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 25, 2026
Vampyrico
4 out of 5 stars review

Very Pleased with my Bespoke

[This review was collected as part of a promotion.] The machine is beautiful and works as it should. Connectivity is awesome. The filter plugs up a little quick, but it is easy to clean out. The cycles are pretty long, but if it save water, I am fine with that. Over all, a fantastic machine.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069