Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo forMember photos









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I love my All-in-One
[This review was collected as part of a promotion.] It does take a lot longer to do a full drying cycle, but the clothes come out DRY. No having to mix it around and start it again 2 or 3 times. Plus, I always forgot to move my clothes from the washer to the dryer and would have to rewash it. The peace of mind of being able to start a wash when I go to sleep and wake up to dry clean clothes is amazing. I would definitly buy another one. With it being ventless, it opens up a lot of areas you can put it in your house.
Great way of accommodating Washer/Dryer into one
I like the idea of accommodating Washer/Dryer into one as it saves plenty of my time to move the clothes from one appliance to another (if I forget to move then it adds more time). the UI on its screen is little slow. would love to see some upgrades to faster the UI navigation, but overall very good product
An All In One Combo
A great dual function appliance with smart features that make your daily lifestyle much more convenient and flexible. The drying and washing features operate at full capacity even though the one machine does both and there is no sacrifice to quality. A must have in the house with smart features that help make life easier.
Great machine but needs a pedestal!!
I bought this 6 months ago but didn’t get installed by my contractor till about a month ago. I love it but know that I am not using all of what it has to offer. I took a star off because when I was researching the 3 different washer/dryer combos, The other 2 had pedestals available. Since the Samsung was so new, they predicted that there would be one available probably in August. That hasn’t happened and I get the impression it is not in the near future if at all. This is not ok because the unit sits very low to the ground. If I had known there wasn’t going to be one, I would have gotten an LG. I feel I was mislead and that is very disappointing. I am stuck now, I fear.
Samsung Bespoke Washer/Dryer Review
(This review was collected as part of a promotion.) When I use this washer/dryer I feel like I am saving time and energy. I am able to complete my entire laundry cycle more efficiently than when I had two separate appliances. Overall, I am glad that I bought it.
DON'T BUY IT
This combo is a frustrating mess and a complete waste of time, money and electricity. The minimum wash time is 5 hours on the quickest cycle, but then you have to add at least 40 more minutes of drying time because it takes at least 2 drying cycles to get your clothes dry. It takes 11 hours, not a typo, it takes 11 hours to wash and partially dry one small load of blankets (2 small throws). It takes 5 hours to do a quick wash and partially dry a small load and 7.5 hours to wash and partially dry on normal... I say partially dry because the dry cycle fails to dry in one cycle no matter how small the load is. This is a great concept, but it's hard to imagine worse execution of a great idea, Giving this product a 1 star is very generous
We recognize the importance of ensuring your appliances deliver optimal results to have clean clothes, Luie. Let's gather the information you need to have the best experience with the washer-dryer combo. The recommended load weight is less than 10lb for best results using the Super Speed cycle. For Small loads, the weight should be less than 2lb. For reference, check the link below for the recommended load size and materials for the best drying time result. You can also check the link for running a wash and dry cycle. Run a Wash and Dry cycle in your Bespoke AI Laundry Combo unit: https://www.samsung.com/us/support/answer/ANS10000976/ Clothes are not dry after Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Should you need further assistance with the washer and dryer combo, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148118220) to help our team pull up your information when you message us. Have a great day, -Ernest-
Do not buy!!!
This is the worst washer and dryer I have ever owned. You have to manually drain water from it once a month and they do not make it easy. I have to lay on the floor with a bowl small enough for the short tube to fit into. The machine will not run if you don’t do this. Another horror is something that has always been simple. Emptying the lint trap. It’s a jigsaw puzzle to put back together and is extremely frustrating. Clothing comes out wrinkled and for some reason pants more so than anything else. I really hate this machine!!!
Hello, We understand that your overall experience with the unit can be disappointing. Let us help. Below is a link containing the details about cleaning the lint filter. You may watch the video from the start until 1:12. Cleaning the Lint Filter & Heat Exchanger: https://www.youtube.com/watch?v=xYZn1lmnJLU This AI Laundry Combo has a Wrinkle Prevent option that reduces wrinkles by rotating the drum intermittently after completing the dry cycle. Wrinkle Prevent provides approximately 180 minutes. The load is dry and can be removed at any time during the Wrinkle Prevent cycle. We have also provided the user manual for your model. See page 79 for the suggested actions when the laundry combo does not drain and page 81 when items are still wrinkled after using the Wrinkle Prevent (Wrinkle Away, Wrinkle Release) option. https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149444011) to help our team pull up your information when you message us. Thank you. -Angelica
Finial Review comes later
[This review was collected as part of a promotion.] It was working great the first two months the display panel does not respond to anyone who presses on the screen, The screen is now frozen. Repair man is coming out hopefully this will solve the problem and never have another one.
Hands Down Out of this World Untouchable Product
[This review was collected as part of a promotion.] The best decision I've made in appliances purchased in so many years. The Bespoke All-in-One Washer/Dryer combo is literally the best product in its arena. The AI functions are superior to all, and the machines capability to sense what you put into it, amd clean the items accordingly is the heaviest lift of all time. There's over 10 different wash modes that you can choose from to ensure your clothes come out the smartest and best wash/dry as ever. I kid you not. The machine has a high price tag, however for what you get, it's well, we'll, worth it and you definitely get more than your money's worth. I can't express it enough, this machine is way far advanced than anything else on the market. The touchscreen tablet on it allows you to order any essentials or other products directly from it, play music or a show you're interested in while you load the washer or are folding the clothes after they're dried. It's official, and again, the best investment I've made in years. And it has a 20 year motor warranty so you have no worries for the next 20 after purchase. Hands down, Samsung out did themselves with this one as they continuously always do. All of my main everyday, and important, and valuable products are made by Samsung. I stand by them, and support them because they make products that stand by and support my lifestyle!!! 💯
This is What I've Been Waiting For!
[This review was collected as part of a promotion.] I have been using a mismatched front loader and dryer for years now knowing there was something better out there to come. This is it! The Samsung Besploke All-in-One AI Laundry combo (5.3 cu ft) is not only a space saver but a time saver too! First off, the dark steel color is stunning in person and the soft touch panels and touch screen are gorgeous and well thought out. I am able to either use the touch screen or the app to select my laundry cycles including soil level, water temp, detergent dispensing etc. I appreciate the large detergent and softener reservoirs at the bottom of the machine. I should be able to do at least 40 loads without having to touch more laundry soap. Connecting to the app was a breeze and I can change more setting than I could ever want and also monitor the load away from home if needed. After adjusting my settings, I just let it do it's thing. No longer am I trying to see if I have enough time for a wash load to run so I can throw it in the dryer before bed, I can start the load and it's dry and ready to fold when I wake up. It may seem as though the cycles take longer but remember, it's washing and drying your clothes. You put a dirty load in and take a clean/dry load out. Even more impressive is the heat pump dryer feature. Heat pump dryers are the future. It runs off a 110v plug and does not need to vent. No more house fire risk or huge electric bills. This unit may not be perfect for every family as the drum capacity is not as large as some washers and dryers but it is perfect for our 3-person family washing several medium loads per week. I prefer to manage my laundry pretty closely but there are lots of options for automated laundry. Overall, this machine is exactly what I hoped it would be when I ordered it. I am so excited to see the future success of all-in-one units and heat pump dryers here in the US for electricity savings. Bravo Samsung.