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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,705 ratings1,705 reviews
  1. 5 stars78% (1,330)
  2. 4 stars13% (224)
  3. 3 stars4% (71)
  4. 2 stars1% (20)
  5. 1 star4% (60)

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Showing 1,561-1,570 of 1,705 reviews
Jun 10, 2025
Reviewer name: Pizzamuffins
5 out of 5 stars
5 out of 5 stars review

Maximum convenience

[This review was collected as part of a promotion.] This is an amazing product, I love having a more active role in the maintenance on my appliances. It even connects with my other Samsung appliances like a little smart community. Washes my clothes way more thoroughly than my dilapidated apartment thin twin. The smart wash option is what I use every time, it know what to do. Also having a large reservoir for softener and detergent is fantastic.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 18, 2025
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Work saver

[This review was collected as part of a promotion.] No filling soap and softeners every load. Just fill the dispensers and machine let's u know when it is low. No waiting for washer to quit and going back to put clothes in dryer. Just put clothes in, push button and the door pops open when dry. It is too bad it doesn't fold the clothes though

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 21, 2025
Reviewer name: Peanut
1 out of 5 stars
1 out of 5 stars review

Sucks major butt

The most piece of Butt machine ive ever used. Id rather drive to the the furthest laundromat in my town and sit there all day for the rest of my life than use that worthless machine again. Ive been trying to get one load done since yesterday and all im getting is a half dry wrinkled result. On top of that it takes a century and no one else in my house can get started on washing or wrinkle releasing their clothes if needed. So, you'd have to buy two to make any progress on laundry day. And why on earth is there a feature to connect your music and tv to it? It takes two seconds to throw your laundry in and you'd be out of your mind to think im taking my time to conncet my phone and sit next the machine for entertainment. Im headed straight for the couch. I cant think of one reason why anyone with a head would need to use that feature, it just makes the people who made this machine look more dumb than they would without it there at all. And why is it a screen and not normal buttons, im looking at screens all day the last place i need one is on my effing laundry machine. I dont need the smart features, I NEED A MACHINE THAT WILL DO MY LAUNDRY WITHOUT DRIVING A NAIL THROUGH MY HEAD FIRST. Just because something is high tech doesn't make it better. And just because you can add a feature, doesn't mean you should. Waste of my money and time spent trying to get laundry done. Also why is my laundry coming out more wrinkly than when I put it in? It looks like i didn't even start the machine at all and then i have to sit back and ask myself if im going psycho or not. Spend less time on the tech crap and more time on making a decent buy. Im on my way to a donation center to get a better deal than I did here.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Greetings, We understand the importance of ensuring your appliances provide the best results. Let's get the information you need to have the best experience with the washer-dryer combo. The recommended load weight is less than 10lb for best results using the Super Speed cycle. For Small loads, the weight should be less than 2lb. For reference, check the link below for the recommended load size and materials for the best drying time result. Clothes are not dry after Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Laundry is tangled or wrinkled after washing: https://www.samsung.com/us/support/troubleshooting/TSG01218323/ Should you need further assistance with the washer and dryer combo, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148220933) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jul 8, 2024
Reviewer name: FamBam5
5 out of 5 stars
5 out of 5 stars review

Laundry GAME CHANGER!!!

[This review was collected as part of a promotion.] This machine is a GAME CHANGER! Our family of 5 has no issue starting laundry, however, keeping it moving to the dryer is another story. We often start the washing machine, walk away and return 12 hours later and need to rewash the laundry before we can dry it. No longer an issue! This machine dry's everything, including the inside of the machine. (No more front loader smelly washer issues.)

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 18, 2025
Reviewer name: OriginalGiffin
4 out of 5 stars
4 out of 5 stars review

Low power consumption and can

[This review was collected as part of a promotion.] Positives: * It does what it needs to do on a 110 20amp circuit and all in one unit. * You get notifications when it completes one part of the cycle. * Clean filter, low detergent and clean cycle notifications are nice Negatives: * Doesn't always dry everything all the way * Can't control from smart things to start remotely * no option for newer items (laundry sheets, washing or pods), only liquids * no dryer sheet option (we are in 2025, so this should have some automation from a top technology company)

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 28, 2025
Reviewer name: Jkrause
5 out of 5 stars
5 out of 5 stars review

Convenient

[This review was collected as part of a promotion.] So far so good! Wish there was a shorter cycle below normal- even light soil and small load is longer than normal but all and all lone or so far! A month in wish we would have ordered pedestal at some time- ordered it after and just got it- helps with ease and height reaching in and not having to bend over

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 3, 2025
Reviewer name: Beloved90
5 out of 5 stars
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] This washer is amazing I get it a few months ago and I’ve already done 235 washers and dryes, I love that it tells me if something goes wrong and go we to fix it 24/7 suppose, I just love it so much!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Apr 14, 2025
Reviewer name: Davew
2 out of 5 stars
2 out of 5 stars review

Great start but needs a lot of finishing touches

This has a lot of potential, but clearly not ready for main stream and feels like unpolished and rushed to get out their. The dry cycle takes a long time, this would be ok if cloths came out dry but some items like towels don't so we have to change the dry level to more, issue with it is their is no way to change the defaults in the cycles or create and save your own, for us would love to change towels to more fabric softener and more on dry level. Next it is extremely sensitive to water pressure, so if we have 2 showers going off at same time it errors out, this would not be a problem if it had delay option like the last to washers we had and like 90% of machines out their. Remote control is cool concept but again poorly executed, to do remote control you have to hit the remote control button on panel to start it and it resets after use, so at that point why would I remote control it if I already have to walk up and hit a button on it first? Thee storage capacity for detergent and sofner I is extremely small specially compared to other brands all in one machine, still nice to just fill and forget but should be a larger tanks for it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung Care

Greetings, We understand your disappointment for not having the best experience with your laundry hub. Let us help. Here is a link for troubleshooting steps for your laundry hub that runs too long; kindly choose the one that matches, watch the video, and click the embedded words. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps. Clothes are not dry after Samsung ventless dryer cycle. https://www.samsung.com/us/support/troubleshoot/TSG10002107/#:~:text=If%20your%20clothes%20are%20wet%20or%20damp%20after,Overloading%20the%20dryer%20may%20also%20cause%20drying%20issues.?msockid=08e6a45904c26b1f3477b061055f6aec Samsung washing machine spins poorly. https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148801661) to help our team pull up your information when you message us. Thank you. -Ricardo

May 20, 2024
Reviewer name: Dfuller
5 out of 5 stars
5 out of 5 stars review

Great Features, System Setup and functionality.

[This review was collected as part of a promotion.] Excellent system, connected to wifi and updated SW. All pretty simple. Does a great job, the integrated network notifications are great. The install was simple, quick and gave me alot more space than i had before. I like that its quiet and does the job without much interaction. Haven't figured out all the settings yet, but will be soon.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Dec 4, 2024
Reviewer name: Thu84384
5 out of 5 stars
5 out of 5 stars review

Wash and dry

(This review was collected as part of a promotion.) Samsung combo of wash and dryer are amazing . My family uses it all the time and makes washing very easy to use. Great size and easy to use. Everyone in the home can use it. Great design and quality.

Review from Samsung Canada
Helpful?5E8LGGNIHDHC13594219069