We are short on space and high on energy/water bills so this seemed like a good solution. I was hesitant to purchase because there are warnings online that 2-in-1 machines don’t fully dry clothes well, but after having this for almost 2 months, I can say we’re very happy with the drying. There was only one load that didn’t fully dry and it’s because some sleeves all got tangled up in each other. I loosened that and added a bit more time and they were fine. The main things I love about this machine are: 1. no transfer from washer to dryer 2. you can track progress on your phone and 3. Automatic detergent dispensing so you never have to measure out detergent. I will say normal cycles do take a couple hours to wash/dry and not the quick 98 minutes it advertises but smaller loads might be close to that time. The length of time hasn’t been a huge issue for us since you can start it and forget it until it’s dry and done. While I can’t speak on long term ownership yet, from what I’ve experienced so far, I definitely recommend this product even if you are not space limited like us! (p.s. installation did come with hoses unlike some things we read online)

"SEA Care Miki, we're glad you're interested in the pedestal for your washer/dryer combo set. Let us get you the details you need. We are glad to inform you that the pedestal for the washer/dryer combo set model WD53DBA900HZA1 is already available. To order online, please click this link for details: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/bespoke-ai-laundry-combo-pedestal-with-storage-drawer-in-dark-steel-we702nz-us/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147512207, to help our team pull up your information when you message us. Have a great day." The link provided does not allow us to add the pedestal to cart at all so not helpful. Zip is 21043. Please advise.

[This review was collected as part of a promotion.] First of I’d like to start with the delivery process, I was notified that the appliance was ready for delivery and a date had to be selected. My appliance was delivered in the date scheduled and at an early time which was perfect. The delivery men said it was a heavy machine but still took their time and installed it in my basement without any issues. All three delivery guys were profesional. Took them less than ten minutes to do the installation and the appliance was ready to use. The smart things app was easy to download and gives me ease of use while using the machine. I was able to view the washing and drying cycle while being out of the house. The capacity of the appliance is great, I’m able to put large comforters without any problems. It’s definitely not a small machine. The inside of the appliance is like other machines, but large. The display says it takes about two hours to wash and dry clothes all together. I put everything in the washer pressed the AI option of wash and dry and left. When I returned home everything was washed and dried. For the auto dispenser you just have to make sure you add detergent and fabric softener and you’re good to go. The auto dispenser holds enough detergent for a few loads. Lastly I’d like to say I am highly satisfied with my choice. I’ve only had the appliance for about a week now but so far all good.

[This review was collected as part of a promotion.] I love my laundry machine! It cleans well, its not especially loud, and I love the automatic soap and softener dispensers! I love that I can throw in a load of dirty laundry and it comes out washed and dried. You have the options to only wash, only dry, and several cycle types to choose from. I dont regret a thing!

[This review was collected as part of a promotion.] Bought this unit to put on in the first level because it was getting too difficult to go down to the basement. We had to find a place to put this unit and decided to put it in the kitchen since the plumbing was easier. Ideally we probably would have preferred to put it in the bathroom but it would have been too costly to do because the bathroom is in an addition. I will say that I was not prepared at how large the unit is and how much room it takes in the kitchen. With that said, we have enjoyed having it. It is quieter than our dishwasher. I would probably prefer that there be a laundry detergent dispenser on the top than on the bottom. Getting a stand would help but then the unit would be too big for our use. Though it can take some time, usually about 2 and a half hours for the whole thing to get done, the clothes come out dry, which was our concern. We just have to schedule things better. Also, we used to use dryer sheets and if we want to do that now, we have to remember to pause the dry cycle and then add one in there.

[This review was collected as part of a promotion.] I am VERY dissatisfied with this purchased I have send emails expressing my concerns and keep getting passed along. This is such a difficult machine to use. I have to go to the laundry mat to wash clothes because I can not get this washer to start. There is no manual explaining anything. I have had several issues with it since it was purchased

[This review was collected as part of a promotion.] I bought this 1 month ago, delivery was fast, installation simple. Doing laundry during night its really simple now without worrying about having to move the wet clothes, also taking advantage of the cheap electric rates.

I wanted to use the flex dispenser to have regular detergent and then a sensitive skin detergent, but you can only use the second dispenser on three very specific cycles instead of any cycles. This doesn't make any sense, let me use the detergent on whatever cycle I want. It's okay otherwise. Incredibly heavy and nearly impossible to move, it didn't fit in my old washer area so I had to turn it sideways so the doors could close as it blocks the other closet door, so it's now really awkward. Custom cycles aren't actually custom either. I cloth diaper (which is why I wanted the specialty detergent to use in the heavy duty cycle) and this has no cloth diaper wash setting (unlike the older maytag we had) and the "custom" cycles are just pre-picked things you can't really adjust much besides regular settings you can change on any of the normal cycles. I really wanted to like this washer combo unit, but it's just so frustrating and limiting compared to what it touts.

We received this unit yesterday. The installation people ran one cycle to make sure it wasn't leaking. We then ran the calibration and one load of laundry, everything seemed fine. Today, the unit will not power on. We have checked the breaker and done all of the troubleshooting, it will not turn on. Of course the first appointment for repair to come out is not until October 25 and Samsung already hauled away our old units, so we have no way to do laundry this week. We went back and forth on this unit based on the mixed reviews and regret it immediately.

[This review was collected as part of a promotion.] Purchased July 1, still haven’t figured it out. The time to both wash and dry is generally 3 hours. I don’t need the weather on my washer. It takes forever to feel my touch on the power button. Too heavy for me to move or even scoot back.