We bought the Bespoke in April of last year and it is not working properly now. The dryer door is locked and won’t release. My clothes are stuck in it. There is an error code of 9c9 and there is no such code in the trouble shooting guide in the manual. I can’t get any of the settings to show up. I bought is because it had the the most cubic feet plus a shorter cycle time. Well, it doesn’t unless you do small load. Now I have to wait a week for a service repair man.

Doing my second load after being convinced by my husband it would make life easier not harder… as usual I was right. I out a blanket in a 7 am this morning and it is 10 am now . Still has 5 hours of drying time. I guess this is my life now one loud of laundry a day. Stupidest decision I’ve ever let him make.

[This review was collected as part of a promotion.] My wife and I saw this washer dryer combination and decided to upgrade from our previous devices, and we have no regrets. Even though it may take a bit longer to go through an entire washing and drying cycle, it is worth not having to switch the laundry over anymore. Plus, have the built in storage for the Detergent and fabric softener is amazing! It also takes up less space so we have more space in the laundry area. I definitely recommend getting this device if you plan to upgrade.

[This review was collected as part of a promotion.] This combo washer/dryer is truly amazing. After having a stackable, which the washer didn’t last I was skeptical about getting this but… my goodness I love this thing!!! A few surprises too on the touchscreen. Great space saver and clothes are always super dry. Wow!!

I give it 4 stars because it solves a big problem: the clothes don't get mildewy if I don't take them out right away. HOWEVER, there are a few downsides to this product: 1- It takes a long time for 1 load to get done. 2. Some of the clothes denim especially, come out wrinkly. I have had to iron several articles of clothing even if I am taking them out right away. 3. I thought this might make my life a little easier—i would give the kids each their own laundry day and I would make sure everything was done to my specifications each night before bed. They could get notifications to their phones to let them know when they would need to head back to fold and put away their laundry, but no. Maybe they would do it okay, but the lint trap is difficult: 2 pieces, the lint doesn't come out in one easy-to-collect sheet, and they aren't very detail-oriented, so I am afraid of something going wrong and causing a problem that leaves us without a washer or dryer. There is a lot of maintenance to it, but I am not going to list that as a bad thing. The units we had previously probably had things that should have been don't too, the difference is that I have alerts that tell me to stop procrastinating and so what needs to be done. I am thinking of getting an additional dryer so I can re-dry the denim or dry other things faster. I wonder if the vented version would work better? Plus I think it said the lint trap was redesigned.

I was a skeptic when it came to 2 in 1 combo based on my experience with European appliances when I lived in Spain for 2 years. I always had to rack dry even after the drying cycle. That was a decade ago so I figured that technology has advanced since then and decided to give this a try. I waited until I've put it through its paces to write this review. I absolutely love the convenience of set it and forget it and how the super speed cycle gets me from dirty clothes to dry and warm clothes in less than 2 hours. I couldn't do that with my old stand alone washer and dryer! Since having this thing, I've done several loads of heavy jeans, t shirts, sheets, towels, and even a queen sized quilt filled with wool. The quilt did take 6 hrs so I ran it over night but the sheets and towels took about 2.5 hrs each. Everything always came out warm and dry. With my stand alone dryer, I used to get wet spots on the quilt and super hot edges but not with this combo! I'm so glad I got this instead of another stand alone set!

[This review was collected as part of a promotion.] This washer dryer combo is a stealth everyday helper. It quietly senses and then washes and dries any load, dispensing the detergent and softener., Lastly it kindly opens the door when complete. The unit profile is also simple and handsome.

The combo machine has been good for us. Once we figured out the different functions and how to work the machine. New concept takes a little getting used to but not having to babysit between the wash and dry cycle is great. Would highly recommend for anyone in the market

[This review was collected as part of a promotion.] Like: 1) No need to move clothes from washer to dryer, 2) built in detergent and softener dispenser, 3) saves electricity, 4) if unit is indoor, then unit does not create negative pressure in house (that causes outside air to get pulled in. 5) Big capacity. 6) compared to other heat pump dryers, this one dries clothes all the way Could be improved: time to wash and dry could be shorter.

[This review was collected as part of a promotion.] Purchased last month and worth it. Great to be able to do laundry without having to keep checking to see if washer and dryer are completed. Great that once the wash is completed it rolls to dryer. And having it connected to Samsung Smartthings is great since it will pop up the alert on my phone and tv.