Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,705 ratings1,705 reviews
  1. 5 stars78% (1,330)
  2. 4 stars13% (224)
  3. 3 stars4% (71)
  4. 2 stars1% (20)
  5. 1 star4% (60)

Member photos

  • +661 images
Sort by |
Showing 1,581-1,590 of 1,705 reviews
Dec 18, 2024
Reviewer name: Judy91stars
5 out of 5 stars
5 out of 5 stars review

Had it for 2 months now and works great

Had it for 2 months now and works great. Takes just as much time as 2 machines. Since I always forget to switch the laundry leaving another 2+ hours between 2 cycles. No forgetting now. However, the tide pod cycle went to hours for some reason. Just use normal and it works while de activating detergent. Easy to clean and maintain. Dryer is good. Sometimes have to run it again but that is same with traditional dryer. Do not overload. It is a heavy machine tho and no way to change spin speed on regular cycle.

Review from Samsung Canada
Helpful?5E8LGGNIHDHC13594219069
Aug 21, 2024
Reviewer name: SDTXCO
5 out of 5 stars
5 out of 5 stars review

Love it!

We bought ours a month ago and the first week was a learning curve, but we love it now! I’ve found for most things to use the AI Optiwash and dry setting works well. I love not having to transfer the clothes to dry and tend to put a load in at night and in the morning it’s good to go! I also love the ventless dryer and how much cleaner my laundry room is without all the lint. Only downside is I wish there was a pedestal for it- it has a large capacity which is great, just hard to get down and reach to the back. The BeSpoke universal stand does not work for this machine.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 20, 2025
Reviewer name: Jordan
1 out of 5 stars
1 out of 5 stars review

Horrible!!

This is literally the WORST machine on the market. It advertises “large capacity”, “good for pet hair”… ALL LIES. I bought this while I was pregnant thinking it would make my life easier and it’s done nothing but add stress to my life. Worst money I’ve ever spent. The compressor has gone bad twice in less than a year, it won’t dry a normal size load, everything you wash smells like mildew.. and on top of that Samsung customer service is HORRIBLE. If I could give this machine negative stars, I would. I will never buy another Samsung product in my life.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung Care

Hello Jordan, We understand the disappointment about the unit's overall performance. Let us assist. Below is a troubleshooting link to help when the clothes are not dry. Clothes are not dry after the Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Here's a link detailing what to do when the washer has odor and visible molds. We also suggest checking the attached hyperlink about cleaning the washer. The washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ You may also refer to page 82 of the user manual for other suggested actions when the items are not dried and have an odor. https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you need further assistance with the compressor, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149696656) to help our team pull up your information when you message us. Thank you. -Angelica

Jul 28, 2024
Reviewer name: Chip
5 out of 5 stars
5 out of 5 stars review

Game changing technology

Honestly the technology in these units is outrageous. Washing and drying a load of laundry in two hours using less than 1kw/hour of electricity! Unheard of! Yeah sometimes a load takes a little longer, though I've yet to see one take over 3 hours. In my eyes it's a small price to pay for never having to worry about a dryer vent again. Tons of features and cycles, washes linen sheets and auto dispenses specialty detergents for delicates or a standard detergent for regular loads. Using the ai features the machine is also insanely efficient at dispensing detergent. Old machine averaged 50 ml of specialty detergent per load, this one is 9 ml. But somehow sheets are cleaner! Honestly I'm just praying the machine is reliable because the functionality, convenience, and efficiency is seriously something else.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 31, 2024
Reviewer name: Furqhan
5 out of 5 stars
5 out of 5 stars review

Revolutionizing Refrigeration

[This review was collected as part of a promotion.] The Samsung AI Bespoke Refrigerator is a game-changer in the world of kitchen appliances. Its customizable panel color allows you to tailor the fridge to your exact needs of your kitchen accents, ensuring maximum efficiency and convenience. With advanced AI technology, it learns anbout items in the refrigerator and suggests a recipe about the food items that are about to expire and keep your food fresh for longer. The sleek design and premium build quality make it a standout addition to any kitchen. Overall, the Samsung AI Bespoke Refrigerator is a perfect blend of innovation, functionality, and style, setting a new standard for modern refrigeration.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Apr 15, 2024
Reviewer name: Corky2therescue
5 out of 5 stars
5 out of 5 stars review

Easiest 2/1 Combo I have ever had! A÷÷÷÷

I have bought quite a few 2 in 1 combo . Overseas it's a regular washing and drying machine. I bought this one 3 weeks ago and it is the best I have ever bought. I bought an LG 6 months ago but there is no comparison. My laundry doesn't smell like they burned or dried to hot or to fast. I don't have to take the wet clothes out and shake them and put them back in to prevent wrinkling like the LG.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Sep 30, 2024
Reviewer name: Sai El
5 out of 5 stars
5 out of 5 stars review

Really a BANG for the BUCK

[This review was collected as part of a promotion.] Its been less than two months and im loving my appliance upgrades. The washer dryer combo is proving to be a game changer and a space saver. Im impressed by its ease of use and the set it and forget it features.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 7, 2025
Reviewer name: Molly723
1 out of 5 stars
1 out of 5 stars review

Worst washer/dryer- better purchase an iron!

We bought the Bespoke AI Laundry Combo in December. I have tried to like this, but absolutely hate it! This is the worst washer/dryer I have ever used. Our clothes constantly come out wrinkled (even when fresh out of the dryer). There is no way to steam refresh without running a full cycle, and the time dry doesn't do anything to refresh & de-wrinkle them. Instead of putting worthless technology into the washer/dryer, like youtube and Amazon, Samsung should figure out how to add a steam refresh OR get it so the clothes are wrinkled so had you have to use an iron. (I have not used an iron in over 10 years, but need one thanks to Samsung!) I would not recommend this to anyone unless if they only wash 5-10 items per load... and even then I've had shirts and jeans come out wrinkled! We are less than 30 days into using it, and Samsung says we are stuck with it! Yay us.... not!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Your home appliances play an important role, Molly723. Let's get the information you need to ensure your washer and dryer provides the best performance. The link below will help you address the wrinkles on your clothes after each cycle. Learn more by checking the hyperlinks.  Laundry is tangled or wrinkled after washing: https://www.samsung.com/us/support/troubleshooting/TSG01218323/ Should you need more assistance with the washer and dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148116921) to help our team pull up your information when you message us. Have a great day. -Ernest-

Jan 2, 2025
Reviewer name: Norman67NNj
5 out of 5 stars
5 out of 5 stars review

Great unit - clothes feel cleaner & Dry!!

[This review was collected as part of a promotion.] Love it Love it!!! After researching the All-in-One washer/dryers Samsung came up as one of the best options, it replaced my 20+yr old GE washer/dryer. The unit is space saving and sleek, lots of options which I love and extremely easy to use. The unit is super quite and is very stable during the hi-spin cycles. The energy/water/detergent savings alone will be great! I have used it now for alil over 2 months and not one issue. Love the convivence of putting my laundry in and not having to move it to the dryer...the clothes come out dry - not damp from what i heard on other models. Clothes never felt cleaner actually!!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 2, 2025
Reviewer name: RealUser
5 out of 5 stars
5 out of 5 stars review

Great combo machine!

[This review was collected as part of a promotion.] I have used the combo for 3 months now, it has been running smoothly. It is a space saver with many options, everything works as expected. If you don't mind the long drying time (3 hours or more), it is a great machine to have. Nice looking and efficient.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069