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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,267 ratings1,267 reviews
  1. 5 stars79% (997)
  2. 4 stars12% (158)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (46)

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Showing 1,101-1,110 of 1,267 reviews
Jun 21, 2024
RickSummon
5 out of 5 stars review

The drying works!

I bought this to take advantage of the more energy-efficient heat pump drying. I ran a load of regular clothes and it came out warm and dry. Then I tested it with a comforter that took 1 hour at full heat on a regular dryer to dry. It takes longer with the heat pump - but it still comes out just as dry.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 18, 2025
Missnezz
5 out of 5 stars review

So many great features and cycles!

[This review was collected as part of a promotion.] Simply wonderful and easy to use! So many different cycles that are really useful! My only issue is, sometimes when it’s a load that has jeans or sweatshirt, you have to dry them longer but no big deal. I usually just add more drying time to the cycle. I’m extremely satisfied with the unit.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Sep 10, 2024
Pokuman
5 out of 5 stars review

Wow!! So Far, I’m feeling less nervous

[This review was collected as part of a promotion.] This combo washer/dryer is truly amazing. After having a stackable, which the washer didn’t last I was skeptical about getting this but… my goodness I love this thing!!! A few surprises too on the touchscreen. Great space saver and clothes are always super dry. Wow!!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 18, 2025
Sandy
5 out of 5 stars review

Work saver

[This review was collected as part of a promotion.] No filling soap and softeners every load. Just fill the dispensers and machine let's u know when it is low. No waiting for washer to quit and going back to put clothes in dryer. Just put clothes in, push button and the door pops open when dry. It is too bad it doesn't fold the clothes though

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jul 10, 2024
husbandsdontknowcrap
3 out of 5 stars review

Dumbest thing ever

Doing my second load after being convinced by my husband it would make life easier not harder… as usual I was right. I out a blanket in a 7 am this morning and it is 10 am now . Still has 5 hours of drying time. I guess this is my life now one loud of laundry a day. Stupidest decision I’ve ever let him make.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Hi there, Having a reliable dryer is essential for keeping clean clothes. Let's get the information you need for the best results after each cycle. I have provided a link below to help you ensure your clothes are dry. Kindly select the scenario that best fits your situation and learn more by checking the hyperlinks and embedded video. Clothes are not dry after using Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need further assistance with the dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147320006) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jun 3, 2025
PatO
5 out of 5 stars review

Love this machine!

[This review was collected as part of a promotion.] I love my laundry machine! It cleans well, its not especially loud, and I love the automatic soap and softener dispensers! I love that I can throw in a load of dirty laundry and it comes out washed and dried. You have the options to only wash, only dry, and several cycle types to choose from. I dont regret a thing!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 2, 2025
Yolanda
1 out of 5 stars review

Horrible washer

[This review was collected as part of a promotion.] I am VERY dissatisfied with this purchased I have send emails expressing my concerns and keep getting passed along. This is such a difficult machine to use. I have to go to the laundry mat to wash clothes because I can not get this washer to start. There is no manual explaining anything. I have had several issues with it since it was purchased

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Hi Yolanda, We would like to assist you further with your concern. Kindly let us know more about the washer and dryer. Here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy. Please click the link below to see and save a copy of the owner's manual.    User manual: https://downloadcenter.samsung.com/content/UM/202407/20240715104812449/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240712.pdf Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148064503) to help our team pull up your information when you message us. Have a great day, -Ernest-

Mar 21, 2025
MBJS
1 out of 5 stars review

A big disappointment and I am dissatisfied.

We bought the Bespoke in April of last year and it is not working properly now. The dryer door is locked and won’t release. My clothes are stuck in it. There is an error code of 9c9 and there is no such code in the trouble shooting guide in the manual. I can’t get any of the settings to show up. I bought is because it had the the most cubic feet plus a shorter cycle time. Well, it doesn’t unless you do small load. Now I have to wait a week for a service repair man.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Hello there, We understand how frustrating it can be when an error code appears on your washer and dryer. We want to speak to you directly to provide support and see what options we can offer to fix your error code 9c9. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148636819) to help our team pull up your information. Have a great day. ^Camille

May 20, 2024
Dfuller
5 out of 5 stars review

Great Features, System Setup and functionality.

[This review was collected as part of a promotion.] Excellent system, connected to wifi and updated SW. All pretty simple. Does a great job, the integrated network notifications are great. The install was simple, quick and gave me alot more space than i had before. I like that its quiet and does the job without much interaction. Haven't figured out all the settings yet, but will be soon.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Sep 30, 2024
Rbrtjack26
5 out of 5 stars review

Great purchase

[This review was collected as part of a promotion.] Purchased last month and worth it. Great to be able to do laundry without having to keep checking to see if washer and dryer are completed. Great that once the wash is completed it rolls to dryer. And having it connected to Samsung Smartthings is great since it will pop up the alert on my phone and tv.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069