The combo machine has been good for us. Once we figured out the different functions and how to work the machine. New concept takes a little getting used to but not having to babysit between the wash and dry cycle is great. Would highly recommend for anyone in the market

This was purchased about a month ago, had a great offer thru my employer so I went for it. Up to today it has been wonderful, i found if you just leave it on normal and let the AI do its job clothes are done is less than 3 hrs with regular load. Today however, one load finished, moved on the the next load, after cleaning the lint trap which I do after every load, and now it gives me a lint trap error. Filter is clean, got inside the machine as best as I could thru the lent trap door but could not resolve the problem. No I am waiting to hear back from a 3rd party repair company so they can set an appointment to come and take a look. I am still rating a 4 star because up until now it has been perfect. I hope this one issue is not a sign of things to come. Also, just a suggestion, Samsung you are big enough to have your own internal repair group and not contract out to 3rd parties, I hope I am not waiting weeks to get this repair done.

[This review was collected as part of a promotion.] I love how you can just load up the machine and next time you come back the clothes are washed and dry!! So easy to use with the touch screen!! Easy to clean the lent filter and fill the detergent/softener dispensers!!

We received this unit yesterday. The installation people ran one cycle to make sure it wasn't leaking. We then ran the calibration and one load of laundry, everything seemed fine. Today, the unit will not power on. We have checked the breaker and done all of the troubleshooting, it will not turn on. Of course the first appointment for repair to come out is not until October 25 and Samsung already hauled away our old units, so we have no way to do laundry this week. We went back and forth on this unit based on the mixed reviews and regret it immediately.

[This review was collected as part of a promotion.] Works great so far. I haven’t had any problems with it. The installation went very smoothly, they had it installed in about 20 minutes. We really like the washer dryer combination set it and walk away it will let you know when it’s finished.

Handle large loads easily, time-saving, I can control it from my phone, Just fill the detergent tray once then you are good to go for a few weeks. A big benefit is that it is ventless. But the clothes do not dry properly still a little wet at the end. if you have any solution for that or maybe I am using the wrong settings if you can explain to me how to dry clothes properly. Otherwise, everything else is perfect. Love this all-in-one machine. Also, if the Control panel is a little bit facing upward will be easy then you don't have too bend or sit on your knees. Everything else if perfect

[This review was collected as part of a promotion.] So far so good! Wish there was a shorter cycle below normal- even light soil and small load is longer than normal but all and all lone or so far! A month in wish we would have ordered pedestal at some time- ordered it after and just got it- helps with ease and height reaching in and not having to bend over

[This review was collected as part of a promotion.] The Bespoke AI Laundry Combo™ All-in-One 5.3 cu. ft. Ultra Capacity Washer and Ventless Heat is a top-of-the-line appliance that combines cutting-edge technology with practical features. It’s perfect for users seeking a high-capacity, space-saving, energy-efficient solution with the added convenience of AI-driven automation. Despite its higher price point, its long-term benefits and sleek, customizable design make it a worthwhile investment.

The most piece of Butt machine ive ever used. Id rather drive to the the furthest laundromat in my town and sit there all day for the rest of my life than use that worthless machine again. Ive been trying to get one load done since yesterday and all im getting is a half dry wrinkled result. On top of that it takes a century and no one else in my house can get started on washing or wrinkle releasing their clothes if needed. So, you'd have to buy two to make any progress on laundry day. And why on earth is there a feature to connect your music and tv to it? It takes two seconds to throw your laundry in and you'd be out of your mind to think im taking my time to conncet my phone and sit next the machine for entertainment. Im headed straight for the couch. I cant think of one reason why anyone with a head would need to use that feature, it just makes the people who made this machine look more dumb than they would without it there at all. And why is it a screen and not normal buttons, im looking at screens all day the last place i need one is on my effing laundry machine. I dont need the smart features, I NEED A MACHINE THAT WILL DO MY LAUNDRY WITHOUT DRIVING A NAIL THROUGH MY HEAD FIRST. Just because something is high tech doesn't make it better. And just because you can add a feature, doesn't mean you should. Waste of my money and time spent trying to get laundry done. Also why is my laundry coming out more wrinkly than when I put it in? It looks like i didn't even start the machine at all and then i have to sit back and ask myself if im going psycho or not. Spend less time on the tech crap and more time on making a decent buy. Im on my way to a donation center to get a better deal than I did here.

[This review was collected as part of a promotion.] First of I’d like to start with the delivery process, I was notified that the appliance was ready for delivery and a date had to be selected. My appliance was delivered in the date scheduled and at an early time which was perfect. The delivery men said it was a heavy machine but still took their time and installed it in my basement without any issues. All three delivery guys were profesional. Took them less than ten minutes to do the installation and the appliance was ready to use. The smart things app was easy to download and gives me ease of use while using the machine. I was able to view the washing and drying cycle while being out of the house. The capacity of the appliance is great, I’m able to put large comforters without any problems. It’s definitely not a small machine. The inside of the appliance is like other machines, but large. The display says it takes about two hours to wash and dry clothes all together. I put everything in the washer pressed the AI option of wash and dry and left. When I returned home everything was washed and dried. For the auto dispenser you just have to make sure you add detergent and fabric softener and you’re good to go. The auto dispenser holds enough detergent for a few loads. Lastly I’d like to say I am highly satisfied with my choice. I’ve only had the appliance for about a week now but so far all good.