Changing the filter in this refrigerator is a nightmare. You have to pull it out from the wall to turn the water off at the source. Pulling it out straight will work if two people are pulling. Pushing it sideways to get behind the refrigerator is difficult. The rollers don't work well unless they are coming out straight from the wall. Do not attempt to pull the filter out without turning the water off, water will gush out everywhere. (It is not like my GE refrigerator was to change the filter). The freezer section is very narrow and a pizza box will not fit. I would not have bought this refrigerator if I had known the filter was so difficult to change.

i love this fridge. pros: 1. big, holds a ton 2. i can see what's in the freezer without digging 3. no handles protruding from the doors 4. no trim around the ice/water dispenser cons: 1. non-adjustable shelves 2.needs a 2nd led light lower in the fridge toward the rear to light the lower shelves 3. butter compartment in the door 4. the top drawer in the fridge should have been 2 shallower drawers - 1 for cold cuts & cheese, 2nd for additional fruit & veggies overall i'm very pleased

I bought this about 2 weeks ago. It is definitely has more space than our previous side by side. The ice maker is too small for my liking. Now I have to take up room in my freezer with icecube trays. I don't like the fact you cannot adjust the shelves. I make a lot of cold brew French press coffee and there is no room for my French press.

This has the worst ice maker I've ever seen in a fridge. It takes forever to make ice. Then it clogs so often most of the little amount of ice it made has to be thrown away because it's stuck in the door. The rest of the fridge is okay, but honestly it's overpriced garbage. I'd buy any other brand you were looking at. Samsung has no idea how to make ice. It's actually so bad they should pay you to take this fridge off their hands. I wish I could rate lower than 1 star

[This review was collected as part of a promotion.] This is a great refrigerator! The multi levels of cooling ability help to keep my items fresh. One issue is that the vegetable or meat drawers don't have an adjustment. Sometimes I find my vegetables frozen.

This is the second Samsung I have owned that the compressor went out after only a couple of years. The current one is less than two years old and the replacement parts aren't available anymore so I have to replace it. Very disappointing because it was actually a nice refrigerator.

i really fell in love with the look of this fridge. clean sleek and handle free. inside is roomy and everything is visible. shelves are stationary but no need to move them. the only thing they totally missed is putting a light in the water/ice maker. black fridge hard to see water level in the glass without a light. i really miss having a light. tech specs even say “dispenser light-yes”. nope! no light!

samsung has been unresponsive and refuses to provide help or a refund. the "10-year warranty" isn't worth the ink or sticker it's printed on. no help from samsung will ever come, since they already have our money. terrible product, even worse service! if you decide to roll the dice, just know that no one from samsung cares about you or your warranty! it's all a lie.

[This review was collected as part of a promotion.] We're thrilled with our new 27.4 cu. ft. large capacity side-by-side refrigerator in stainless steel! It has a sleek, modern design that looks amazing the kitchen. The storage capacity is impressive; it easily fits all the groceries, and the adjustable shelves make organizing a breeze. The temperature control keeps everything fresh, and we love the convenient ice and water dispenser. It runs quietly, too! This fridge is both stylish and functional—highly recommended!

[This review was collected as part of a promotion.] I bought the refrigerator 2 months ago, and came damage it from inside. Came with a lot small holes.. When I tried to exchanged Samsung r. told me; I should returned between the 14 days period. I was not aware of that't. After that, I contacted the warranty that I bought it, from them, and they told me they cannot help me, only after 1 year of purchase. So at the ended ending with a damage appliance.