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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.4 out of 5 stars
stars
1,265 ratings1,204 reviews
  1. 5 stars68% (861)
  2. 4 stars17% (214)
  3. 3 stars5% (65)
  4. 2 stars2% (26)
  5. 1 star8% (99)

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Showing 881-890 of 1,204 reviews
Oct 29, 2025
Phi850
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] Hold alot of thing. I like how deep the fridge is.

Review from Samsung US
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Sep 15, 2025
Jake
5 out of 5 stars review

Valuable product at a great price

[This review was collected as part of a promotion.] Great interior and exterior design and lighting, no issues.

Review from Samsung US
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Sep 15, 2025
Smith
5 out of 5 stars review

Love how food and drinks stay cold

[This review was collected as part of a promotion.] Great product and I love it the product. I also love how it looks.

Review from Samsung US
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Feb 15, 2022
Expatintor
4 out of 5 stars review

Great refrigerator except for missing drawers

love the size and efficiency of this refrigerator. seems to keep food at specified temperature and has plenty of room. very bright interior and excellent ice maker. what i don't like is that there is neither a cold cut drawer nor a dedicated dairy space.

Review from Samsung US
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Jul 8, 2022
Shawn P
2 out of 5 stars review

Ice maker is not good

the ice maker is very bad. we have a family of five and it's simply does not produce enough ice to meet our families needs. samsung indicates that you can expect their ice makers to make roughly 100 cubes of ice per day and when you use the power freeze that's significantly speeds up the process. we haven't had a technician out three times and despite everyone's efforts the ice maker is never come close to producing the amount of purports to be able to make in a 24-hour period.

Review from Samsung US
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reply from Samsung Care

Hi Shawn P, Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not making enough ice. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RS27T5200WW/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144682140 Thank you for choosing Samsung. Have a great day. -Trisha-

Feb 18, 2024
Mid Thirties Home Owner
1 out of 5 stars review

I wouldn't buy this again

I bought this refrigerator in May of 22'. It currently has fault code 21c and is completely inoperative. I will most likely not have this repaired. I'm out of full warranty, and only have the limited warranty remaining. So I would have to most likely pay to have a diagnostic visit, and for whatever repair costs incurred thereafter. Which doesn't bother me, however....it is less than two years old. What will happen in another two years? Probably another failure. More food and time wasted. I have no confidence in this product. I moved all of my freezer and refrigerator items into my twenty year old refrigerator. That is what I have my confidence in, and another brand when I have to buy again.

Review from Samsung US
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reply from SEA CARE

Hi there, We can see that this experience affected your confidence with the refrigerator. Let's help you out. To help rectify the error code showing on the fridge, we recommend following the troubleshooting steps below. Also, please watch the YouTube video for further help. Samsung refrigerator error codes: https://www.samsung.com/us/support/troubleshooting/TSG01003409/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146869803, to help our team pull up your information. Have a great day! ^Chrystel

Apr 21, 2020
sherita
5 out of 5 stars review

Spacious, sleek and modern

[This review was collected as part of a promotion.] The design is sleek and made an instant positive impact on the look of the kitchen. The capacity was spacious. There is ample room to keep food neatly organized. It holds plenty food for a family with kids. Some of the features I like most are the door alarm, fingerprint resistant doors, temperature display and uniform cooling. I love that I can easily see through the storage bins. The squarish shaped ice cubes are unique. The refrigerator offers the flexibility of cubed or crushed ice. The icemaker keeps up with our demand. The ice bin is easy to empty. No more worries about food safety due to the doors being left opened with the alarm. The door bins are generous. A very convenient feature is the sliding shelves, makes it easier to clean and reach items in back. The interior light is just right, not too bright especially when opening the door in the dark. The recessed door handle eliminates a bulky handle sticking out and creates a clean line. I've gotten so many compliments on the refrigerator. I love it, it's like a work of art.

Review from The Insiders
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Apr 26, 2020
lita627
5 out of 5 stars review

My kitchen got an upgrade!!!

[This review was collected as part of a promotion.] This refrigerator is by far the nicest appliance I have ever owned. It has instantly taken my kitchen from just okay to WOW. The black stainless finish with the fingerprint resistant feature makes it a showstopper! I am in love with the in-door water dispenser. It tastes great and is super cold! My entire family suddenly has increased their water intake. The ice maker is a particular favorite of mine, this is the first fridge that I’ve owned that has one. I love that I can choose cubed or crushed with the press of a button. Onto the refrigerator itself, there are so many shelves! The door holds gallons of milk and all the condiments you could ever need. The one feature I feel is missing here though is a lunchmeat drawer. It is something I’m used to and feel would improve the functionality of this appliance. The drawers it does come with though are large and spacious. The vegetable drawer holds an entire bunch of celery without bending it. The fruit drawer is extra deep too. The freezer is just as large, keeps everything super cold and is easy to find what I’m looking for. Overall excellent appliance.

Review from The Insiders
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Mar 24, 2021
MarB
3 out of 5 stars review

Nightmare with plastic covering on refrigerator

the refrigerator look and operation is fine. however, it has been impossible to remove all of the plastic. I worked on it for hours; the worst part is that the plastic wrap is manufactured by Samsung to be under the seals and into the actual metal seams. a month later, i still haven't been able to remove all the plastic remnants, despite painstaking work with tweezers. for this reason i can't recommend purchasing this refrigerator.

Review from Samsung US
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reply from Samsung Care

I can understand why that would be frustrating. We try to make the plastic on our products easy to remove. But, maybe we should look into other methods, so this isn't a problem in the future. Thank you for your feedback; I will forward this to our product specialist. ^Pat

Apr 26, 2020
charlotte315
5 out of 5 stars review

Beautiful Refrigerator

[This review was collected as part of a promotion.] This Samsung Black Stainless Steel side by side Refrigerator is the best side by side with water, crushed and cubed ice I’ve had. It has the most room in it than any refrigerator I’ve ever had. When you open it up it’jhbbbhhs very bright so you can see everything on inside. The door racks are big plenty of room for larger things. Has a digital temperature gage on the inside edge nicely lit. Also has a beeping sound if left opened longer than it should. I have one small problem with the water and ice dispenser you have to have your hand behind the glass or it misses the glass and goes all over the place instead of the glass pushing on the switch a little awkward Is all.

Review from The Insiders
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