Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,927 ratings1,866 reviews
  1. 5 stars71% (1,359)
  2. 4 stars18% (352)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (106)
Sort by |
Showing 1-10 of 1,866 reviews
Sep 19, 2026
Reviewer name: Luvfridge
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Like the space and bright lights inside the refrigerator. Shelves are very spacious. The design is very acomodating to my needs. The Ice Maker is working very well.

Review from Samsung US
Helpful?37H0131O1RBR13589500284
Jun 27, 2021
Reviewer name: Bobalu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung 27.4 side by side refrigerator

Love the size, larger than expected, great space and lighting. The gallon size shelves in the door are very handy, wish the shelves were adjustable but they are spaced adequately. A third drawer in the refrigerator side would be handy. The ice bin could be a little larger. Over all I like it and would recommend to friends.

Helpful?37H0131O1RBR13589500284
Jul 7, 2020
Reviewer name: Mrs Review
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product!

It's quiet except for when making ice cubes. Cable waterline, filter, built in chimes, sabbath mode and thermometer included. No adjustable shelves or handles. A roasting pan will fit with lid. No ice maker on the shelf. Watch like a hawk for scratches on floor, dents on the fridge.

Helpful?37H0131O1RBR13589500284
Oct 4, 2026
Reviewer name: TE Fr
5 out of 5 stars
5 out of 5 stars review

Great for garage or kitchen

[This review was collected as part of a promotion.] The refrigerator is perfect for my garage. It has an icemaker, but it's inside and I don't need it anyway cause I do not have a hook up good value for the price. I highly recommend I've had it for two weeks and extremely pleased

Review from Samsung US
Helpful?37H0131O1RBR13589500284
Jul 28, 2021
Reviewer name: RWendellAllen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall good, but the ice dispenser is awful

I chose this one because it is large and I wanted the one-"button" ice/water dispenser. It is large and well-lit and we have plenty of room. The ice dispenser, however, is *horrible*. I am seriously considering returning this refrigerator for that reason. The button is hard to press in the right place, the ice hopper is small, and the dispensing is slow. It's so bad it's almost worthless and it ruins the overall value of the entire unit, since this is an important feature for us.

Helpful?37H0131O1RBR13589500284
Aug 26, 2026
Reviewer name: Kennb
4 out of 5 stars
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] So far so good. We like everything about it but wish it had light at the water and ice dispenser. Time will tell as far as the compressor goes as we've read that the Samsung refrigerator compressors go out in about 2-3 years.

Review from Samsung US
Helpful?37H0131O1RBR13589500284
Aug 13, 2026
Reviewer name: RShann
3 out of 5 stars
3 out of 5 stars review

Very Nice looking but could use some improvement

[This review was collected as part of a promotion.] Very nice looking Samsung Side by Side Refrigerator, but some quality issues. It was larger than expected but 27.4 SQ Ft was about 3 SQ FT more than my last refrigerator. The temperature controls are easy to operate and it keeps a steady temperature as set for ergonomics ease. It does not seem as energy efficient as it could be, especially considering this is the low feature model without the touch screen and viewing windows. The refrigerator has a very beautiful finish they claim to be finger print resistant, but it is really just easier to clean but it shows every touch. For the size the inside shelves do not offer a lot of room for taller objects so the accessibility could use some improvement. The glass shelves do get some condensation build up, but the cooling operation clears the condensation up as the unit operates over time. Then the water and ice dispenser is ok, but it could really use a light in the area and the water dispenser can be messy if trying to fill a water bottle because it seems designed to feel a very large cup. The quality issues I had were a broken door seal and mission finishing part on the top when the brand new unit was unboxed. They could do better.

Review from Samsung US
Helpful?37H0131O1RBR13589500284
reply from Samsung Care

Hi RShann, thank you for sharing your experience with us. We're glad to hear you've been enjoying the spacious capacity, easy-to-use controls, and overall design of your refrigerator. We'd love the opportunity to learn more about the door seal and finishing piece you mentioned and see how we can help. Please feel free to connect with us through any of the channels below: Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Joyce Samsung Care

Aug 17, 2026
Reviewer name: Neveragain
1 out of 5 stars
1 out of 5 stars review

Stick to Electronics

[This review was collected as part of a promotion.] Worked fine for 6 months, then is stopped cooling and the repair guy said it's not holding freon, so they deemed it unrepairable!

Review from Samsung US
Helpful?37H0131O1RBR13589500284
reply from Samsung

Hi there, the details you've shared offer valuable insight into your fridge's cooling experience. We'd like to revisit the service history and provide additional support. Feel free to connect with us through any of the contact options below using the reference number 1152999402 for prompt assistance: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We'd appreciate the opportunity to help. Jeffrey Samsung Care

Jan 10, 2026
Reviewer name: Charles
1 out of 5 stars
1 out of 5 stars review

ICE FAILURE

The ice maker struggles to make ANY ice. My family can be asleep all night long and wake up and there is literally two ice cubes in the tray made. Whoever designed this ice maker needs to go back to school or be fired. A 2400 dollar fridge should have an ice maker that produces ice if not it's useless. Don't try and have a holiday with family over you will to spend money at the store buying bags of ice. DO NOT BUY THIS.

Helpful?37H0131O1RBR13589500284
reply from Samsung

Hi Charles, We understand how frustrating it can be to have a refrigerator and find that the ice maker isn’t producing as expected. We are here to help. I have shared a Samsung link below that will help with your experience. The link has hyperlinks that can be visited for additional help. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance with your refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151836535 to help our team pull up your information. Leo

Jan 28, 2026
Reviewer name: Becky
1 out of 5 stars
1 out of 5 stars review

Terrible ice maker

I bought this because I really wanted the ice maker..it's 2 years old and already paid a $169 service fee and the ice maker isn't fixed ..there is a crack and leaks water on the floor

Review from Samsung US
Helpful?37H0131O1RBR13589500284