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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.4 out of 5 stars
stars
1,619 ratings1,558 reviews
  1. 5 stars69% (1,118)
  2. 4 stars18% (296)
  3. 3 stars5% (73)
  4. 2 stars2% (30)
  5. 1 star6% (102)

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Showing 1-10 of 1,558 reviews
Jul 7, 2020
Reviewer name: Mrs Review
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product!

It's quiet except for when making ice cubes. Cable waterline, filter, built in chimes, sabbath mode and thermometer included. No adjustable shelves or handles. A roasting pan will fit with lid. No ice maker on the shelf. Watch like a hawk for scratches on floor, dents on the fridge.

Helpful?5QR0LLY4EL7Q13589500284
Jun 27, 2021
Reviewer name: Bobalu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung 27.4 side by side refrigerator

Love the size, larger than expected, great space and lighting. The gallon size shelves in the door are very handy, wish the shelves were adjustable but they are spaced adequately. A third drawer in the refrigerator side would be handy. The ice bin could be a little larger. Over all I like it and would recommend to friends.

Helpful?5QR0LLY4EL7Q13589500284
Aug 22, 2026
Reviewer name: HappyGM
5 out of 5 stars
5 out of 5 stars review

Love this refrigerator

[This review was collected as part of a promotion.] Roomy refrigerator, easy to clean, easy to operate the cooling controls, fingerprint resistance keeps it looking nice and clean, no condensation that I’ve noticed, ice maker is easily accessible, ice and water are always at hand without opening the door.. I’m very happy with this purchase.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Aug 21, 2026
Reviewer name: Poptart
5 out of 5 stars
5 out of 5 stars review

Love The features

Love the look sleep design plus all the space. Disability of the temperature haven’t had a Samsung brand in a really long time. It is very quiet and spacious. Love that it has an app you can download my last refrigerator was an LG wasn’t that great super happy to switch to Samsung.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Sep 11, 2026
Reviewer name: Flipper
5 out of 5 stars
5 out of 5 stars review

Great refrigerator with plenty of room.

[This review was collected as part of a promotion.] Delivery was right on schedule and the delivery personnel were friendly and very helpful. Capacity is excellent. The condensation and cooling are great and keep my food fresh. I love the metallic finish.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Aug 27, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Spacious and functional

[This review was collected as part of a promotion.] The large-capacity interior gives plenty of room for groceries, and the side-by-side layout keeps fresh and frozen food organized. Cooling stays consistent, and the black stainless steel finish gives it a sleek look.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Jul 28, 2021
Reviewer name: RWendellAllen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall good, but the ice dispenser is awful

I chose this one because it is large and I wanted the one-"button" ice/water dispenser. It is large and well-lit and we have plenty of room. The ice dispenser, however, is *horrible*. I am seriously considering returning this refrigerator for that reason. The button is hard to press in the right place, the ice hopper is small, and the dispensing is slow. It's so bad it's almost worthless and it ruins the overall value of the entire unit, since this is an important feature for us.

Helpful?5QR0LLY4EL7Q13589500284
Aug 26, 2026
Reviewer name: Kennb
4 out of 5 stars
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] So far so good. We like everything about it but wish it had light at the water and ice dispenser. Time will tell as far as the compressor goes as we’ve read that the Samsung refrigerator compressors go out in about 2-3 years.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Sep 12, 2026
Reviewer name: LIZY
4 out of 5 stars
4 out of 5 stars review

Good but with some things to improve

[This review was collected as part of a promotion.] So far we enjoy the fridge; it's very spacious. The downside we've noticed so far is that after waiting the suggested 24 hours that we have to wait to use the fridge the actual fridge itself doesn't feel cold for my standard, despite having the suggested temperature of 37° f, and we barely open the fridge to keep it cold, yet the food and drinks still don't feel that's cold as the other fridges we've had. Aside from this, the ice maker barely makes any ice, and since the water is on the warmer side, we need it, and it takes a long time for it to get made

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Jan 10, 2026
Reviewer name: Charles
1 out of 5 stars
1 out of 5 stars review

ICE FAILURE

The ice maker struggles to make ANY ice. My family can be asleep all night long and wake up and there is literally two ice cubes in the tray made. Whoever designed this ice maker needs to go back to school or be fired. A 2400 dollar fridge should have an ice maker that produces ice if not it's useless. Don't try and have a holiday with family over you will to spend money at the store buying bags of ice. DO NOT BUY THIS.

Helpful?5QR0LLY4EL7Q13589500284
reply from Samsung

Hi Charles, <br /><br />We understand how frustrating it can be to have a refrigerator and find that the ice maker isn’t producing as expected. We are here to help. <br /><br />I have shared a Samsung link below that will help with your experience. The link has hyperlinks that can be visited for additional help. <br /><br />Samsung ice maker is not working:<br />https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough<br /><br />Should you need more assistance with your refrigerator, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number 1151836535 to help our team pull up your information.<br /><br />Leo