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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,841 ratings1,780 reviews
  1. 5 stars70% (1,291)
  2. 4 stars18% (338)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (102)

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Showing 1-10 of 1,780 reviews
Jun 27, 2021
Reviewer name: Bobalu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung 27.4 side by side refrigerator

Love the size, larger than expected, great space and lighting. The gallon size shelves in the door are very handy, wish the shelves were adjustable but they are spaced adequately. A third drawer in the refrigerator side would be handy. The ice bin could be a little larger. Over all I like it and would recommend to friends.

Helpful?5QR0LLY4EL7Q13589500284
Jul 7, 2020
Reviewer name: Mrs Review
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product!

It's quiet except for when making ice cubes. Cable waterline, filter, built in chimes, sabbath mode and thermometer included. No adjustable shelves or handles. A roasting pan will fit with lid. No ice maker on the shelf. Watch like a hawk for scratches on floor, dents on the fridge.

Helpful?5QR0LLY4EL7Q13589500284
Oct 1, 2026
Reviewer name: Bruno
5 out of 5 stars
5 out of 5 stars review

So Impressed

[This review was collected as part of a promotion.] We’re enjoying the new refrigerator. Love the side by side. So easy to organize!! It’s very roomy, keeps things at the perfect temperature, keeps veggies and fruit fresh, beverages ice cold, and we always have cold water and the type of ice we want. It came well packaged and secured.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Sep 13, 2026
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Great unit!

[This review was collected as part of a promotion.] We have had this refrigerator for about a month now, and it's working nut like a champ. It got down to temperature quickly, has plenty of room, looks great in the kitchen, it has it all. The one thing I wish it had was a light for the water/ice to be able to see how full the cup is.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Oct 1, 2026
Reviewer name: Helene
5 out of 5 stars
5 out of 5 stars review

Amazing Features

[This review was collected as part of a promotion.] The Samsung fridge is the best fridge I have ever purchased. It’s quiet, has a door sense to remind us it was left open and has so much storage space. In addition, the compact departments make it easy to put away groceries.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Sep 19, 2026
Reviewer name: Samsung Luv
5 out of 5 stars
5 out of 5 stars review

Fast cooling after plug up

[This review was collected as part of a promotion.] Fits all my products as needed. The gallon door holders are excellent and what I needed. I've had it plugged in for less than an hour and it very much cool and about ready to put food in. The refrigerator is easy to move and fits right in the cubby made for it. The fingerprint less coding is amazing

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Sep 11, 2026
Reviewer name: Jboy
4 out of 5 stars
4 out of 5 stars review

Very stylish and quiet

[This review was collected as part of a promotion.] Just recieved my new Samsung side by side refrigerator. Immediately I was impressed with the sleek styling that this stainless steel refrigerator has. I especially like that the handles are flush with the door. It started making ice Immediately and its so quiet I cant even hear it. So far im very happy with samsung.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Sep 30, 2026
Reviewer name: Dmarkk
4 out of 5 stars
4 out of 5 stars review

Features on Stainless refrigerator

[This review was collected as part of a promotion.] The fingerprint-resistant Black Stainless Steel.also while the coating makes smudges much easier to wipe away,ever wen visibl .The refrigerator runs incredibly quietly during standard cooling cycles. It features a helpful 2-minute door alarm

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Aug 13, 2026
Reviewer name: RShann
3 out of 5 stars
3 out of 5 stars review

Very Nice looking but could use some improvement

[This review was collected as part of a promotion.] Very nice looking Samsung Side by Side Refrigerator, but some quality issues. It was larger than expected but 27.4 SQ Ft was about 3 SQ FT more than my last refrigerator. The temperature controls are easy to operate and it keeps a steady temperature as set for ergonomics ease. It does not seem as energy efficient as it could be, especially considering this is the low feature model without the touch screen and viewing windows. The refrigerator has a very beautiful finish they claim to be finger print resistant, but it is really just easier to clean but it shows every touch. For the size the inside shelves do not offer a lot of room for taller objects so the accessibility could use some improvement. The glass shelves do get some condensation build up, but the cooling operation clears the condensation up as the unit operates over time. Then the water and ice dispenser is ok, but it could really use a light in the area and the water dispenser can be messy if trying to fill a water bottle because it seems designed to feel a very large cup. The quality issues I had were a broken door seal and mission finishing part on the top when the brand new unit was unboxed. They could do better.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
reply from Samsung Care

Hi RShann, thank you for sharing your experience with us. We're glad to hear you've been enjoying the spacious capacity, easy-to-use controls, and overall design of your refrigerator. We'd love the opportunity to learn more about the door seal and finishing piece you mentioned and see how we can help. Please feel free to connect with us through any of the channels below: Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Joyce Samsung Care

Aug 10, 2026
Reviewer name: RShannon
3 out of 5 stars
3 out of 5 stars review

Pretty but manufacturer Defect noted on day 1

[This review was collected as part of a promotion.] Pretty but issues noted on day 1. Freezer seal not installed properly rolled at bottom outside area cause efficiency cold leak and condensation . Water dispenser drips constantly maybe a few drops an hour but all day long. Finish says fingerprint resistant but not even a little. Maybe easier to clean but definitely shows every touch. Regret this purchase. Most likely return.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
reply from Samsung

We understand your concerns, RShannon, and we'd welcome the opportunity to take a closer look at the unit and determine the most appropriate way to assist you. For prompt support, please contact us through any of the channels listed below using reference number 1152987861: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Khristine Samsung Care