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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,841 ratings1,780 reviews
  1. 5 stars70% (1,291)
  2. 4 stars18% (338)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (102)

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Showing 31-40 of 1,780 reviews
Aug 19, 2026
Reviewer name: DJWh
4 out of 5 stars
4 out of 5 stars review

Nice big frig but water dispenser not convenient

[This review was collected as part of a promotion.] Getting used to the new frig and overall really like it. Our biggest issue is the water/ice dispenser. The panel to start the water or ice is too far back to use with a standard glass. We have switched to using 2 hands to get the water or ice. Certainly not convenient and very messy when we have company that doesn't understand that limitation.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Sep 4, 2026
Reviewer name: Angbris
5 out of 5 stars
5 out of 5 stars review

Would recommend

[This review was collected as part of a promotion.] Love the fact that it has a lot more room to put in the refrigerator the design is so beautiful and if you are organization person this is great because you can see where everything is that from the freezer side to the refrigerator side recommended

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Aug 21, 2026
Reviewer name: Luis
3 out of 5 stars
3 out of 5 stars review

Everything works good but.........

[This review was collected as part of a promotion.] In general, I like Samsung products, the refrigerator is fine and cools excellent, the only thing I did not like was at the time of installation, the guy who had to install the refrigerator did not install the refrigerator hose and I had to do it on my own!! It's true that my house was built in the 70's and the water supply hose extends from the water heater to the refrigerator in the kitchen, but even so, he only said that the company only gives you a little hose and not a big one until you reach the water heater. BUT BESIDE THAT EVERYTHING RUNS GOOD.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
reply from Samsung

Hi Luis, learning about your installation experience helps us better understand how our products and services come together for our customers, and it's good to know your refrigerator is cooling as expected. If you need any assistance, please don't hesitate to reach out to us. Jeffrey Samsung Care

Aug 24, 2026
Reviewer name: Jannis66
5 out of 5 stars
5 out of 5 stars review

Money well spent! 🙌🏼

[This review was collected as part of a promotion.] It's excellent quality, cools very well, and has a modern style! It has plenty of space, and I absolutely fell in love with my fridge. I had the option of buying a slightly cheaper brand, but I don't regret choosing this one for just a little bit more money.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Aug 17, 2026
Reviewer name: Farmlife1024
4 out of 5 stars
4 out of 5 stars review

Great cooling

[This review was collected as part of a promotion.] Great slick clean look, started cooling within the hour, started making ice by the second hour. Was able to Move food over to it from old fridge by third hour. Refrigerator is very quiet. I do wish the shelves were adjustable, but it does have plenty of room inside of it.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Sep 2, 2026
Reviewer name: Mochi
5 out of 5 stars
5 out of 5 stars review

Good

[This review was collected as part of a promotion.] I bought a Samsung refrigerator, and it's surprisingly quiet—almost dead silent. The capacity is huge and just right, so all my groceries fit inside effortlessly. It stays perfectly cool, holds the right temperature, and the ice maker works like a charm.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Aug 25, 2026
Reviewer name: Krus
5 out of 5 stars
5 out of 5 stars review

Excellent Features

[This review was collected as part of a promotion.] I've been very impressed with this 27.4 cubic foot Samsung side-by-side refrigerator. It offers tons of interior space for all our groceries, and the temperature stability has been top-notch, keeping everything fresh consistently. I also appreciate the frost-prevention and great seal integrity on the doors. From an energy standpoint, its estimated yearly electricity use is 728 kWh, which feels reasonable for a fridge this size with through-the-door ice service. Highly recommended!

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Aug 12, 2026
Reviewer name: Domi
2 out of 5 stars
2 out of 5 stars review

Terrible,

[This review was collected as part of a promotion.] this refrigerator came with no instructions on how to set it up set the temperature for the freezer the refrigerator the water temperature or anything no printed instructions happens when you don't have a smartphone this is unprofessional and garbage as far as I'm concerned

Review from Samsung US
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reply from Samsung

Hello Domi, we recognize the importance of clear setup information, and we’d be happy to explore available options for obtaining a copy of the user manual. At your earliest convenience, please contact us through any of the channels listed below using the reference number (1152993199): 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) For the best experience, working with a professional can help ensure everything is set up properly. Geraldine Samsung Care

Aug 27, 2026
Reviewer name: llebsirhc
5 out of 5 stars
5 out of 5 stars review

Major update

[This review was collected as part of a promotion.] Big upgrade from our 10 year old builder grade fridge that has been leaking. I chose Samsung because I trust the brand and have always enjoyed its high quality products. This one hasn't disappointed, either. Very spacious and very clean, modern look. I enjoy the large space for filling water bottles and the removable ice bucket. The soft close doors are nice as well. Overall, happy with this purchase.

Review from Samsung US
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Aug 11, 2026
Reviewer name: Abby
5 out of 5 stars
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] I just got my new Samsung refrigerator a week ago..RS27T5200SR..I like it but the side finish is not good since I had in the middle of two counters and the side is showing on both side ..overall it's very nice and I like everything about it

Review from Samsung US
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