Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

Member photos

  • +168 images
Sort by |
Showing 11-20 of 597 reviews
Apr 23, 2026
Mleed
5 out of 5 stars review

Works as expected

[This review was collected as part of a promotion.] So far so good, have had it a couple months at this point, struggled to get it into the kitchen through the door way but outside of that easy set up. Water ice works great! I went from a top fridge to a side by side and I feel like I don't lose my food as much. The window is kind of uh pointless in my opinion but was the fridge that fit th space size wise and money!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 27, 2026
Rachel
5 out of 5 stars review

Nice for the price!

[This review was collected as part of a promotion.] The fridge is a nice capacity I have not had any issues with my only complaint might be an insertable tray on the front where the water dispenser is and it does not come with a light those features would be nice

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 23, 2026
DrBonkers
4 out of 5 stars review

Nice simple refrigerator and freezer

[This review was collected as part of a promotion.] Great refrigerator if you like one without protruding handles and without a TV and other bs. It cools, it freezes, it makes ice, and it dispenses water. I deducted a star because all the documentation that comes with it directs you to download the smart things app, but the app says this refrigerator is not compatible with the app. The only thing the app was good for was to expose how to set the refrigerator and freezer temperature, because it isn't listed in the product manual.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
May 3, 2026
Pete
4 out of 5 stars review

Samsung Side By Side Refrigerator

[This review was collected as part of a promotion.] The aesthetics / sleek design is refreshing. its capacity / internal design allows for better storage space. The Freezer portion of the refrigerator could have beed equipped with few more storage drawers and the freezer door could have been furnished with an additional bin for the slot provided. The refrigerator portion is spacious, well spaced out but could use additional shelving slots to move the shelving to another level to accommodate larger/ smaller items. So far I have not had any issues with either the freezer or refrigerator compartments maintaining their respective temperatures. Overall the ergonomics has proven to be efficient. I have not had sufficient time to evaluate this new items efficiency, but it presently appears to be functioning per the manufacturers specifications.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 20, 2026
Christi2026
4 out of 5 stars review

Works great

[This review was collected as part of a promotion.] Fridge has worked great only down fall is cleaning it the amazing logo fell off the front door and so looks odd and we were suppose to have finger print resistant and it still looks dirty all the time but function and space works great love the ice maker and having the ability to pull it out for large quantities of ice.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 27, 2026
Blueberry
3 out of 5 stars review

It's ok

[This review was collected as part of a promotion.] Aesthetic: really nice and modern Capacity: good Cooling: quite uniform all over Efficiency: too new to know Ergonomic: good The only problem we have is the water, when we get the water goes out and not into the glass. The fudge has a modern look and is perfect for a family. It has a problem with water dispenser; the water comes out too fast/strong and slashes out from the glass, it also has the sprout to gat need to be placed a bit closer to the back so is more aligned/ centered with the glass I personally prefer read instructions on paper and not having it is a big disappointment; it is easier to read writing instruction, model number, which water filter to use…

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung

Hi Blueberry, That modern design and even cooling really stood out, and it’s helpful to see how the water dispenser experience and documentation access have affected day-to-day use. For the water dispensing behavior you mentioned, alignment and water pressure can influence how the stream lands in the glass. Make sure the water pressure is between 20 to 120 psi. Since you prefer having clear written instructions, the user manual is provided below. The table of contents on page 2 outlines the sections, making it easier to find the information you may want to review. User manual: https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152461486) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care

Apr 20, 2026
Samsung loyal
3 out of 5 stars review

Easy to operate

[This review was collected as part of a promotion.] The product looks great Aesthetics are amazing Capacity is good shelving could be a little better Cooling takes 24 hours Efficiencies is good Economics works very well doors are easy to open and the freezer is a soft clothes which works very well

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung

Hi Samsung loyal, we love reading your thoughts on your Samsung refrigerator, especially your notes about its striking design, smooth door movement, ample capacity, dependable cooling timeline, and the way the freezer and controls make daily use feel effortless. Shared impressions like these help steer our product improvements and make the customer journey forward. We appreciate hearing from you and truly value your business. Rachel Samsung Care

Apr 16, 2026
Khowsc22
5 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] I've had my Samsung refrigerator for several months now, and it has quickly become one of my favorite appliances in the kitchen. From the sleek, modern design to the impressive performance, it checks every box. The exterior finish looks premium and fits beautifully with my kitchen cabinets. The fingerprint-resistant surface is a game-changer—no more constant wiping to keep it looking clean. Inside, the spacious layout is fantastic. The adjustable shelves, large crisper drawers, and well-organized door bins make it easy to store everything from big party platters to everyday groceries. The lighting is bright and even, so I can actually see what's in the back without digging around. Temperature control is spot-on. My produce stays fresh much longer than in my old fridge, and the freezer keeps everything solidly frozen without any ice buildup. I especially appreciate the smart features—being able to adjust settings through the app or get notifications if the door is left open gives me peace of mind. It runs very quietly, which is important in an open-concept home. Energy efficiency seems excellent too; my electric bill hasn't spiked at all since we got it. If you're looking for a stylish, reliable, and feature-packed refrigerator, I highly recommend Samsung. This fridge has made my life easier and my kitchen look better. Worth every penny!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 23, 2026
Samsungluv
5 out of 5 stars review

Love our frigerator

[This review was collected as part of a promotion.] love the refrigerator it's very beautiful has wonderful storage capacity love how quiet it is it fits in with our other appliances very well it's very smooth and it keeps our groceries nice and fresh

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 20, 2026
Chas
1 out of 5 stars review

Compressor failed Only four years old

The refrigerator worked well. I just cannot believe it only lasted four years for the money that we spent on it. Compressor went out. Lost all our meat had to buy ice for 2 1/2 Still waiting for repair we bought extra warranty so it would be covered fortunately. I thought by buying Samsung being a good name for products would last a long time guess not very disappointed.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung

Hi Chas, Thanks for sharing the update on your Samsung refrigerator and the service underway. We appreciate you keeping us in the loop. Cooling performance is supported by key components such as the compressor and proper airflow within the unit. Warranty service is designed to address these areas, and Samsung also provides guidance that explains how cooling systems operate, how temperature recovery works, and when service support may be helpful. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Please keep this reference number for your records: 1152409150. Our team can check the repair status and follow up when you contact us through Samsung Care channels. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care