Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator forMember photos









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Bigger than it looks!
[This review was collected as part of a promotion.] I really like how this cooler looks aesthetically. It has good capacity, especially in the freezer section - which is efficiently designed. The cooling works well and the design is overall ergonomic.
Another Remarkable Samsung Product!
[This review was collected as part of a promotion.] We have a busy household and it can get pretty chaotic at times. I was worried that I may not find a refrigerator that could keep up with us. My new Samsung refrigerator has exceeded my expectations. The door alarm alone has saved my power and grocery bills too many times to count. Not once has my ice cream not been the perfect consistency, now that's magic because of our revolving doors! Easy to maintain, it tells me when to change out our water filter. I couldn't be more pleased with my refrigerator, yet another exceptional product made by Samsung!
Spacious, clean, and highly recommended!
[This review was collected as part of a promotion.] I am really loving this refrigerator so far! It has way more space inside than I originally expected. I strongly prefer this side-by-side layout over the models with the freezer on the bottom; it makes organizing and finding everything so much easier. Another huge plus is the finish—it doesn't show fingerprints at all, unlike other stainless steel fridges I've seen. Excellent purchase!
Great Festures
[This review was collected as part of a promotion.] The refrigerator allows for more space to accommodate additional items to store. The control panel is visible inside that allows quick activation of features to properly operate the temperatures for freezer and frig. The cooling system and freezer are functioning at a high level of expectation. The frig operates noiseless and smoothly. It has a good look in the kitchen that complements the other appliances. Great buy. Highly recommended.
good and bad
I bought this fridge about six months ago. So far, it has run quietly and kept temperature fairly well, and it is quite roomy. On the other hand, there are a couple of things I do not like about it. #1. The icemaker: I thought having the icemaker in the door would be a big benefit by giving me more room in the freezer. It did that, but it makes ice so slowly, like 3 hour per cycle, and the ice storage is too small. It can't even keep up with two people, my wife and myself. In addition, the ice often gets caught in the dispenser chute and it makes a big mess when you have to take the storage bin out to clear the chute. #2. No matter how much I adjust the legs, the doors do not close properly.
Hello BigAl! Thank you for taking the time to leave your feedback. I understand that it must be frustrating when your ice maker is making ice slow and the doors to your unit are not closing properly. Below I have provided a link to help rectify your concerns.<br /> Icemaker concerns: (http://www.samsung.com/us/support/troubleshooting/TSG01001012/)<br />Door concerns: Here is some helpful information regarding the door not closing properly.<br />ㆍThere's too much weight in the door.<br /><br />ㆍThe fridge isn't level. If the front of the refrigerator is tilted forward, the doors won't stay closed.<br /><br />ㆍThe refrigerator door hinge is loose and therefore causing the door to not close or shut properly.<br /><br />ㆍCheck whether the door seal is blocked by debris which prevent the door from closing. To clean the door seal, use a soft cloth with warm water.<br /><br />ㆍEnsure that all shelves and drawers are properly pushed inside<br /><br />ㆍCheck to make sure the door seal is in good condition with no tears or missing/brittle sections<br /><br />Thank you for choosing Samsung. ^Nic
Happy homemaker
[This review was collected as part of a promotion.] So far I am more than happy with our pretty new refrigerator. I especially like the clear shelves, it helps a lot to see what is on a lower shelf. The ice cube container is great, its very easy to take it out to empty, and the ice making is very quiet . Lots of room in both the refrigerator and the freezer. I am a happy purchaser.
Could be better
Very roomy and pretty . Ice maker is horrible. Never has been successful at crushed ice and cubed ice is constantly jammed. Also icemaker is severely slow ! Control panel has gone out 3 times and randomly comes back on . Water filter ran out pretty quickly and cost $50 Expected alot more out of samsung
Hello Tracy! Thank you for taking the time out of your day to provide your feedback. I know it must be frustrating when your ice maker is not working as designed. I want to help by providing a link that will help address the ice maker concern you are experiencing.<br />(http://www.samsung.com/us/support/troubleshooting/TSG01001012/)<br /><br />If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:<br />1. Facebook Messenger: http://m.me/samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513<br />Please use the following ticket number for your reference: 1143440631<br />Thank you for choosing Samsung. ^Nic
Great features
[This review was collected as part of a promotion.] I was very surprised on how spacious the freezer portion was it was a side by side. Also it's very slim And like that you could . Another great and probably unattended future was the texture on the front of the refrigerator we found out that we could write on it with a sharpie marker and it came off perfectly so we're grateful leaving little notes and writing things needed for shopping list.
ICE MAKER SUCKS- ICE MAKER SUCKS!
Bought in October great size plenty of space for a FAMILY of SEVEN GROCERIES BUT the ICE MAKER is the FAULT of ONE-STAR REVIEW. THE ICE MAKER IS GARBAGE !! EXPECT A FULL THREE DAYS TO FILL UP AGAIN. WHOEVER DESIGNED THIS ICE MAKER DOES NOT NEED TO BE IN THEIR POSITION AT SAMSUNG. GO BACK TO SCHOOL. MY GRANDMAS 1970 fridge would make more ice. IT"S 2025 STEP IT UP. Nothing on your response to solve or fix works. So don't try to respond with a come back like the other reviews Samsung. Some people live in 90 to 100 degree Summers I can already see this is gonna be a HUGE PROBLEM. Expect a warranty return SOON all because of the ice maker.
Chase3, we know how essential an ice maker is to our home. Let us help you. <br /><br />Here is a link to help you troubleshoot if your ice maker is not making enough ice. Please click on the embedded word.<br /><br />Samsung ice maker is not working<br />https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough<br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/Samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 <br />3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number (1148782868) to help our team pull up your information.<br /><br />Have a great day.<br /><br />^Camille
Great fridge
[This review was collected as part of a promotion.] I really like my Ssmsung fridge and it holds a lot of food. The issue I keep having is the the either the refrigerator side or freezer side will go out, and come in on its own. Besides that it is a really good fridge and I really like having cold water and ice on hand when I want it.
Hello, We appreciate the review of the refrigerator. If you require further assistance, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG). Thank you. -Angelica