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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 411-420 of 593 reviews
Sep 17, 2020
trish
1 out of 5 stars review

fridge not up to what they said

fridge is a nice size and love no handles but thats it the freezer is on hotest setting and is iceing over inside on all shelves and on walls the water takes 20 minutes to fill a glass and the ice makes maybe 5 ice at a time in maybe 2 hours time and the ice maker inside freezer is all frozen over inside where ice drops to glass very sad on this one waiting now on money back in bank so i can find another one that works.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Thank you for bringing attention to these concerns. To help limit the frost on your unit, make sure air isn't constantly getting in the fridge. Regarding the ice maker not making enough ice, try these steps in the link below. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001015/

Mar 16, 2024
Heathua
2 out of 5 stars review

Won't last past 2 years

Lasted a little over the one year warranty. Ice maker is very loud. If you choose crushed ice it will be crushed the next few time you use it even if you switch setting. Leaking all over my floor. Freezer and fridge part won't cool now. Have scheduled a repair for tomorrow. I love my washer and dryer but have read that these problems are a common issue with this fridge.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

Hi there, I can't imagine how you are doing with everything that is happening with your fridge. Let us take care of the unit immediately. Here are the links that can help you with the fridge noise, water leak, and cooling issues. Please watch the full video, see each section, follow the steps, and click the hyperlinks for further assistance. Understand the noises coming from your Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Cooling issues with Samsung refrigerator or freezer. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146959791 to help our team pull up your information. Have a great day. ^Aloe

Dec 4, 2020
Charles
2 out of 5 stars review

Good owners Manual

i like the non protruding door handles. they give a clean line appearance. comes with a thin protective film around the front which i found difficult to remove. in my experience this film is firmly attached under the door gasket and tears away leaving behind fragments. the manual gives clear instructions. for example, to change the water filter you will first turn off your water supply valve. after a simple twist and pull of the old filter you insert the new filter and twist. the manual then suggests a 7 minute water line purge. i like the special setting to have 3 days of accelerated cooling. my experience is that all food has remained chilled or frozen.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Thank you for sharing your feedback with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. Thank you for being a Samsung customer. ^Pat

Apr 1, 2022
PlanoTX
5 out of 5 stars review

Cool Refrigerator

modern design. plenty of cooling space with various shelves, drawers and bins. filtered water with cubed and crushed ice works fine. i like that there are no handles on the doors...gives it a sleek look. digital temperature control. fingerprint resistant stainless steel.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 6, 2020
Maria_Pete
5 out of 5 stars review

A needed upgrade

[This review was collected as part of a promotion.] I had my last Samsumg side-by-side fridge for a decade before I got this new one, and it's wild how much better the fridge design is now! The water dispenser area is now big enough to fit our sports bottles, and we now have ice AND water from the same dispenser! Plus, with the ice now in the door, there is waaay more space in the freezer. Actually, this fridge DOES feel roomier, and all in the same amount of space our old fridge took up. I am so satisfied! Looking forward to this next decade with my new Samsung fridge. :)

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 28, 2020
melissa666
5 out of 5 stars review

Sleek and Effecient

[This review was collected as part of a promotion.] I'm very impressed with my Samsung27.4 cu. ft. Large Capacity Side-by-Side Refrigerator in Stainless Steel. It has a large capacity with plenty of storage. I love that it has several safety features such as being able to lock the water and ice dispenser, being able to turn the water and ice machine off and an alarm going off when the door is open 2 minutes. The temperature is easy to adjust and I love that you can see what temperature you fridge and freezer are set at. This is a high quality refrigerator and you can tell a lot of thought went into designing it! I couldn't be happier!

Review from The Insiders
Helpful?529UR1RZ6Q1213589500284
Jan 22, 2024
Paul
5 out of 5 stars review

Refrigerator 27.4 cubic ft capacity

[This review was collected as part of a promotion.] I bought this refrigerator last month in package deal along with microwave and gas oven.Iam very happy with the deal I save a good chunk Of money. Refrigerator is awesome. Very spacious. Cooling at fantastic speed.ice freezing is amazing. I strongly recommend this refrigerator.I had done lots of search from products of other makes but this was the best ultimately.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 3, 2020
mssusieq3132
5 out of 5 stars review

Plenty of room in this fridge!

[This review was collected as part of a promotion.] I bought this about a month ago to replace a 20+ years Whirlpool, nothing wrong with it, worked like a champ but I wanted a water and ice dispenser. So far this fridge is living up to the Samsung name, keeps food cold like it is supposed to do and I now have my built in water and ice dispenser :-) A+++

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jan 13, 2024
jaseman
4 out of 5 stars review

Adequate as a refrigerator.

Good refrigerator. Ice maker is too small. The water dispenser is ridiculous! You have to either have a super wide mouth glass/cup to catch the water as it comes out of the dispenser. No way to know this at the store without a water hookup. You have to hold the glass out away from the back and push the dispenser area with your hand. There's no built in lighting mechanism to show you how full your glass is in the dark! I purchased two battery powered door key illuminators with double faced tape and stuck them up on the sides of the dispenser. They look like they belong there and work better than nothing. Cubed ice comes out basically crushed.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Oct 13, 2021
roytan
3 out of 5 stars review

Ice dispenser does not dispense

nohin like a new refrigerator that we cant get the ice to dispense. makes great ice but had to call samsung for repair. repair service was wonderful. they are going,to,order a new door which should fix the issue. once the ice dispenses, we will be totally satisfied.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

I understand this situation is less than ideal and we appreciate you bringing this concern to our attention. I'm happy to hear you are getting assistance with your ice maker. If you have any questions about the service repair. You can always speak with us by using the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143786415