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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 381-390 of 593 reviews
Mar 16, 2024
Heathua
2 out of 5 stars review

Won't last past 2 years

Lasted a little over the one year warranty. Ice maker is very loud. If you choose crushed ice it will be crushed the next few time you use it even if you switch setting. Leaking all over my floor. Freezer and fridge part won't cool now. Have scheduled a repair for tomorrow. I love my washer and dryer but have read that these problems are a common issue with this fridge.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

Hi there, I can't imagine how you are doing with everything that is happening with your fridge. Let us take care of the unit immediately. Here are the links that can help you with the fridge noise, water leak, and cooling issues. Please watch the full video, see each section, follow the steps, and click the hyperlinks for further assistance. Understand the noises coming from your Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Cooling issues with Samsung refrigerator or freezer. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146959791 to help our team pull up your information. Have a great day. ^Aloe

Sep 17, 2020
trish
1 out of 5 stars review

fridge not up to what they said

fridge is a nice size and love no handles but thats it the freezer is on hotest setting and is iceing over inside on all shelves and on walls the water takes 20 minutes to fill a glass and the ice makes maybe 5 ice at a time in maybe 2 hours time and the ice maker inside freezer is all frozen over inside where ice drops to glass very sad on this one waiting now on money back in bank so i can find another one that works.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Thank you for bringing attention to these concerns. To help limit the frost on your unit, make sure air isn't constantly getting in the fridge. Regarding the ice maker not making enough ice, try these steps in the link below. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001015/

Apr 1, 2022
PlanoTX
5 out of 5 stars review

Cool Refrigerator

modern design. plenty of cooling space with various shelves, drawers and bins. filtered water with cubed and crushed ice works fine. i like that there are no handles on the doors...gives it a sleek look. digital temperature control. fingerprint resistant stainless steel.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 3, 2020
Goodguy
5 out of 5 stars review

Lots of space!

[This review was collected as part of a promotion.] Bought this a couple weeks ago and so far are very happy. It's huge inside is attractive on the outside. Only small issue for us has been the water seems to drop from the water dispenser after using it. We leave a small cup in the dispenser area to collect any water spillage. It doesn't bother us but it may bother others. We like it and are happy with it. It's a fridge, it does what we need it to.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Sep 30, 2024
laserjohn
4 out of 5 stars review

Great refrigerator and ice maker

[This review was collected as part of a promotion.] I bought this refrigerator to replace one that was 31 years old. The main function that we wanted was an ice maker and cold-water dispenser. The old refrigerator's ice maker hadn't worked in years. This refrigerator's ice maker works great and makes life much easier. My only complaint is that it occasionally drips water at the cold-water dispenser after we replaced the water filter which is why i only gave it 4 stars.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
May 18, 2020
Babydro27
5 out of 5 stars review

Great size

[This review was collected as part of a promotion.] This is my dream fridge! French doors. Water/Ice maker! Big. It's very big. Some positives, on the fridge side, are the large door shelves. They can hold 2 gallons each, which helps save room on the shelves for food. It has two large drawers that keep the veggies and fruits nice and crispy. It also stays at a nice cold 37 to keep all the food fresh. I like the door warning tht goes off after it's been open for 2 mins. Helps me keep the kids out. On the freezer side, it has lots of room as well. The drawer helps to keep the loose things together and out of the way. I haven't had any issues with the ice maker/water thing. It keeps us in fresh ice which is nice. Overall, this is a fantastic fridge and great for a family.

Review from The Insiders
Helpful?529UR1RZ6Q1213589500284
Jan 22, 2024
Paul
5 out of 5 stars review

Refrigerator 27.4 cubic ft capacity

[This review was collected as part of a promotion.] I bought this refrigerator last month in package deal along with microwave and gas oven.Iam very happy with the deal I save a good chunk Of money. Refrigerator is awesome. Very spacious. Cooling at fantastic speed.ice freezing is amazing. I strongly recommend this refrigerator.I had done lots of search from products of other makes but this was the best ultimately.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jun 9, 2020
Vmcgill
5 out of 5 stars review

Excellent refrigerator

[This review was collected as part of a promotion.] I absolutely love my new refrigerator. There is so much room in both the refrigerator and freezer sides. I love that there is extra storage in the doors on both sides. There are drawers in the refrigerator and freezer sides to store even more. The temperature is super easy to set. Just a simple push of the button to adjust it. The temperature is displayed so there is no guessing. One of the best features is the door alarm. It let's me know if someone hasn't shut the door all the way or if someone is just standing there taking forever to decide what they want. The fingerprint resistant design is amazing. I'm not having to wipe off fingerprints every time I turn around. The automatic ice and water dispenser make life so much easier. My son can get ice without making a mess now. I love how it looks clean and well made. I would definitely recommend this to anyone.

Review from The Insiders
Helpful?529UR1RZ6Q1213589500284
Jun 28, 2023
LeeLee
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] I bought this refrigerator 2 years ago and it's still going strong!! Will update as time goes on. I love the crushed ice feature. It is especially good for my stiff person syndrome diagnosis when I get overheated, dizzy, and extremely fatigued. It is the perfect cool down.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Nov 15, 2020
k10602
1 out of 5 stars review

WORST ICE MAKER EVER

the refrigerator itself is great but the ice maker sucks - if more than one person gets a class of ice and it make the amount low - it takes 3 days before you have ice agian - it is horrible - i live in florida and ice is a necessity here - and this ice maker sucks - i would never buy this refrigerator again nor would i recommend this product to any one................i have been buying samsung products for years and this is the worst experience i have ever had

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

We understand your frustration and appreciate you taking the time to share your experience with us. I was able to locate some helpful information regarding your concern. Take a look at the link below for assistance. Thank you for being a Samsung customer. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001012//#ice-maker-is-making-some-ice-but-not-enough