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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 351-360 of 593 reviews
Feb 7, 2023
hdgw
4 out of 5 stars review

Great overall fridge

great overall fridge. the only problem it has is it doesn't have an led light that turns on when dispensing water so it's hard to tell how much is in your cup. also the water dispenser port is in front of the ice dispenser port which doesn't work great because unless you have a really fat cup, the water will overshoot and end up on the floor. not hard to manage once you know, but every guest and newby will miss :)

Review from Samsung US
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Aug 4, 2020
working mom 116
5 out of 5 stars review

Great Extra Large Fridge

[This review was collected as part of a promotion.] I bought this fridge to replace one that keep going out. This fridge has plenty of room and has ice and water. I love my new fridge but I wish the ice maker would produce more ice at a quicker rate. Also smudge proof isn't exactly smudge proof but I wouldn't change a thing. Great product. Great price. Quick delivery.

Review from Samsung US
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Jan 29, 2024
Dwayne
3 out of 5 stars review

Overall pretty good machine

[This review was collected as part of a promotion.] Overall pretty good machine. However, the Ice and water dispenser could be configured a little bit better. I find it becoming a bit of a messy space. Constantly having wipe it down and pick up chunks of ice. Also I haven’t had the fridge for a year and the Samsung Label is beginning to fall off the fridge.

Review from Samsung US
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reply from SEA Care

Hi Dwayne, Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

Dec 14, 2022
Bats
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I bought this right before Thanksgiving since my old refrigerator was not working properly. It was delivered just in time! I didn’t think I could get used to a side by side refrigerator, but it is incredibly spacious & I absolutely love it!

Review from Samsung US
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Jul 25, 2022
Shelby
1 out of 5 stars review

Issues after less than a year

we got this fridge installed in october of 2021 and now the ice maker has not been working for about two weeks. i have tried replacing the water filter and everything. it produces ice but then the entire ice bucket thaws out and freezes over as one giant piece of ice. then water leaks out where the ice is supposed to come out. i have taken the entire ice bucket out every day for two weeks and completely cleaned it out and got rid of the giant ice block and the next day the same issue arises again.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Hi Shelby. Thank you for reaching out regarding your 27.4 cu. ft. Large Capacity Side-by-Side Refrigerator in Stainless Steel ice maker and water leak issue. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, to help you with this, I am providing these links to guide you on the issue. Ice maker is not working - Samsung https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/ In case of repairs are needed, please take note of your warranty coverage for the refrigerator respectively. https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA One (1) year parts and labor Five (5) years of parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144738434 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

May 31, 2020
Kristen369m
5 out of 5 stars review

Sleek and spacious

[This review was collected as part of a promotion.] This is the nicest fridge I've ever owned. I absolutely love the black stainless steel, and it is amazing at resisting finger prints. There is so much space inside for anything and everything you could possibly need/want. Recessed door handles add to the sleek look and are still accessible for my 3 year old. Love how the light is set flat on the top and still lights the entire fridge/freezer very nicely. All the shelves and drawers are easy to remove for cleaning, and are very well made. Also super excited that the water filter is easy access to replace when necessary. Love that the ice maker is easily removed if you want to make lots of extra ice. Overall this fridge has loads of great features and I can't wait to upgrade the rest of our kitchen appliances to match. Get this fridge and you won't be disappointed.

Review from The Insiders
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Aug 23, 2022
Julie
1 out of 5 stars review

Ice Maker is Ridiculously Slow

the ice maker is ridiculous. followed all troubleshooting steps and was told by the tech that it can take up to 3 days for the ice maker to fill the bin. this is completely unexpectedly slow and much slower than our older refrigerator that this one replaced. very disappointing!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Hi Julie, Thank you for sending this review. We apologize that your ice maker is slow. I understand that this experience is not ideal. To help you with this, I am providing these links below to guide you on the concern you're having. The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough Ice maker maintenance: https://www.youtube.com/watch?v=EsbHtpc1ak4 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this ticket number 1144829239, which will help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Chrystel

Oct 14, 2024
jack0399
4 out of 5 stars review

excellent product.

[This review was collected as part of a promotion.] This refrigerator is excellent, the only thing WE don't like is the design of the doors, may times we mashed our fingers when closing it, (I did it several times, my wife did it several times, mi kids also did it several times too.).

Review from Samsung US
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Apr 28, 2020
melissa666
5 out of 5 stars review

Sleek and Effecient

[This review was collected as part of a promotion.] I'm very impressed with my Samsung27.4 cu. ft. Large Capacity Side-by-Side Refrigerator in Stainless Steel. It has a large capacity with plenty of storage. I love that it has several safety features such as being able to lock the water and ice dispenser, being able to turn the water and ice machine off and an alarm going off when the door is open 2 minutes. The temperature is easy to adjust and I love that you can see what temperature you fridge and freezer are set at. This is a high quality refrigerator and you can tell a lot of thought went into designing it! I couldn't be happier!

Review from The Insiders
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Jun 9, 2020
Casslass
4 out of 5 stars review

Cool and Spacious

[This review was collected as part of a promotion.] This product keeps everything equally cool. It doesnt matter if a shelf is over stuffed my drinks stay cold. The lighting makes it easy to find everything with ease. There is so much more room in this product than the previous frig that we had in the same space. I was able to adjust the placement of the shelves so I can organize the refrigerator the way I want it. The outside finish does not leave any smudges. I am not having to wipe down the outside of it daily. The shelves in the freezer are a little narrow. A medium size pizza box fits flat on a shelf.

Review from The Insiders
Helpful?529UR1RZ6Q1213589500284