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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 331-340 of 593 reviews
Aug 18, 2024
Joe1059
1 out of 5 stars review

Never purchase a Samsung Refrigerator

[This review was collected as part of a promotion.] Would give 0 stars, if possible. Buyer beware: Fridge has a flaw that if you loose power, once power is restored, the fridge may or may not power back on. Recently I lost power while away on vacation (outage was only for roughly 20 minutes). I came back home to a fridge and all of its contents lost as the fridge never turned back on. I contacted Samsung support, a tech come out to the house and explained to me this is the normal operation of the fridge. If the power doesn’t come back on after a power outage, there’s a process to restore the fridge which involves unplugging the fridge from the power outlet…. There needs to be some sort of remedy to the issue, my fridge is still under warranty, however I’m now outside the window to return the product to the store it was purchased from.

Review from Samsung US
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reply from SEA CARE

Hearing the experiences you had with the refrigerator saddens us. We'd love to extend our assistance, Joe1059. I have shared a troubleshooting guide to help rectify the fridge with no power. Refrigerator has no power: https://www.samsung.com/us/support/troubleshooting/TSG01109708/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147459990, to help our team pull up your information. Have a great day! ^Chrystel

Jan 22, 2021
KAR615
5 out of 5 stars review

Beautiful and roomy but no water dispenser light

i really fell in love with the look of this fridge. clean sleek and handle free. inside is roomy and everything is visible. shelves are stationary but no need to move them. the only thing they totally missed is putting a light in the water/ice maker. black fridge hard to see water level in the glass without a light. i really miss having a light. tech specs even say “dispenser light-yes”. nope! no light!

Review from Samsung US
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Apr 26, 2020
Anonymous
5 out of 5 stars review

Elegant

[This review was collected as part of a promotion.] Brilliant design, Samsung! We love this gorgeous, side-by-side. The stainless black is beautiful & easy to clean outside and in! The interior design optimizes the usage of space & function for easy access and specialized storage to maintain freshness. The exterior water/ice was a cinch to plumb in, quickly makes & refills (TONS of) ice while keeping hydration at our fingertips! Simple installation is a major bonus! The adjustable shelving & bins accommodate special events where we have varying sized items. The removable bins make keeping the interior tidy as well as clean an absolute breeze. One thing that was a pleasant surprise is how lightweight the doors feel to open/close. Odd, I know, but it's wonderful to not yank on a heavy door! Since we eat LOADS of fresh veggies, our favorite thing is the humidity controlled bins that keep vegetable and fruit at the optimal humidity and temperature to stay fresh longer. And the LED lighting... so easy on the eyes but bright and well placed so everything is easy to find! Overall, we are so pleased with our new Samsung Refrigerator! It provides simple, beautiful joy!

Review from The Insiders
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Aug 27, 2020
Phenom
5 out of 5 stars review

Big Fridge! Affordable price

[This review was collected as part of a promotion.] I have had this fridge for over 3 months now and I love how big the fridge is on the inside. The cooling settings automatically set themselves so all I did was hook water to it and plug it in. The fridge is a little bigger than I originally thought so make sure it will fit when ordering. Otherwise the fridge is awesome. Love the stainless steel!

Review from Samsung US
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Jan 18, 2024
Lsmith0118
5 out of 5 stars review

Amazing value!

[This review was collected as part of a promotion.] This fridge has so much space in it. I have never had a fridge with so much shelf space. The ice compartment is also awesome for entertaining because you can just pull out the tray and you have a countertop ice box. This fridge is well worth it.

Review from Samsung US
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Oct 21, 2020
Lengot
2 out of 5 stars review

Fingerprint resistance is not true

per the samsung rep, this makes 120 ice cubes/ day, thats 5 ice cube per/hr. so the storage capacity is small. the ice dispenser lags, need to give it breaks in between filling up an 8oz cup. the fingerprint resistance dont work, even after washing your hands. save your money and get a regular fridge. we decided on this fridge ,because of how sleek it looked and the fingerprint resistant. we bought a samsung washer and dryer,on the same day as the fridge. hopefully the washer and dryer features, it says it has, actually exist. there was no incentive to buy all samsung. we chose samsung because we assumed the appliances would be like the samsung phone technology,exceptional features and quality

Review from Samsung US
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reply from Samsung Care

Thank you for sharing your feedback with us. Your feedback is essential to improving Samsung's products. I understand no one wants to see fingerprints on their fridge. I would recommend putting a small of distilled white vinegar on a damp cloth. That should help. ^Pat

Mar 15, 2025
Skeptical Joe
5 out of 5 stars review

Love the room and features

[This review was collected as part of a promotion.] Resisted buying a new refrigerator for three years. Wasn’t a fan of water and ice dispenser in the door. Finally had to buy a new one. Love the new Samsung! Love the water and ice dispenser in the door! It is well built snd has so much more room than the old one. Wish I had done this years ago.

Review from Samsung US
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Oct 2, 2023
Lisaluvsdetroit
5 out of 5 stars review

Perfect fit

[This review was collected as part of a promotion.] I’m so happy with this Samsung refrigerator. It’s exactly what I needed to stay organized. I love the side by side and have plenty of room to store fresh and frozen foods and easy to see everything I have. It keeps my food so fresh and is easily programmable.

Review from Samsung US
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Aug 27, 2020
sps004
4 out of 5 stars review

Really nice and quite. Work well in hot garage

[This review was collected as part of a promotion.] It works better then my three draws LG in my kitchen. Very quite even at night. Hold refrigerator temperature consistent. So for love it. I think Samsung is very good . I know it’s two door design. Nit favorites fir most people. But fir the price it’s great!!

Review from Samsung US
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Nov 11, 2023
Mars
4 out of 5 stars review

Great Refrigerator.

[This review was collected as part of a promotion.] Great looking fridge with so much space. Did not feel my last fridge was small but was amazed when we transferred contents on how much bigger this was in the same space as the other. Only complaint is the ice freezes in the dispenser and gets jammed. Need to call Samsung on that. Plenty of ice though.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284