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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 321-330 of 594 reviews
Oct 21, 2024
Steve
4 out of 5 stars review

Limited room ice bin. No dispenser light.

Refrigerator maintains temperature well. Plenty of room but the small ice bin is troublesome. A family of four or more likely would not appreciate this. The extra ice bin I keep in the freezer eliminates the benefit of the space-saver ice bin. The outside walls are fingerprint-resistant but the doors are not which seems strange. Also, there is no light at the door water and ice dispenser. This is a bit irritating. Overall, it is a good refrigerator. There are just a few options that I did not consider carefully enough before buying.

Review from Samsung US
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Feb 9, 2023
NONE
4 out of 5 stars review

Works great

[This review was collected as part of a promotion.] Just bought this refrigerator and happy I did. Only gave 4 stars because it should have more shelves/ drawers in refrigerator and freezer to take advantage of the size. I would like to purchase them if available.

Review from Samsung US
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Jan 22, 2021
KAR615
5 out of 5 stars review

Beautiful and roomy but no water dispenser light

i really fell in love with the look of this fridge. clean sleek and handle free. inside is roomy and everything is visible. shelves are stationary but no need to move them. the only thing they totally missed is putting a light in the water/ice maker. black fridge hard to see water level in the glass without a light. i really miss having a light. tech specs even say “dispenser light-yes”. nope! no light!

Review from Samsung US
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Sep 8, 2022
Dddd
1 out of 5 stars review

Ice

if you have a family and everyine loves ice stay away!!! we are a large family and once 2 or 3 of us get ice everyone else is out of luck. it does not produce a lot of ice and the bucket for the ice is very small. we are always buying bags of ice and leaving them in the freezer. we have had it for mess then 2 years and already had to have samsung come out and fix the ice maker.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Hi Dddd. Thank you for reaching out to us. We apologize for the inconvenience about the ice maker on your refrigerator, which was less than ideal. We are here to help. For the ice maker to operate properly, water pressure of 30 to 120 psi (206 to 827 kPa) is required. If the refrigerator is installed in an area with low water pressure (below 30 psi / 206 kPa), you can install a booster pump to compensate for the low pressure. I shared this link about "Ice Make is not Working," select "Ice Maker is Making some Ice, but not enough, and "Ice Maker makes Small, Cloudy, Dirty, or Clumped Ice": https://www.samsung.com/us/support/troubleshooting/TSG01001012/. You may also refer to this video about "Ice Maker is not Working Properly": https://www.youtube.com/watch?v=rArwTN_yhCc. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144897240) when you message us to help our team pull up your information. Have a great day. Melardo

Apr 17, 2025
Ndroid
5 out of 5 stars review

Great Refrigerator!

[This review was collected as part of a promotion.] Great refrigerator so far, have not had any issues. Love the water and ice feature...and the ease of setting the temp to what you want..not just low,med, high..it's in actual degrees. Lol. Lots of space. And an alarm when someone (kids) don't shut the door completely or leave it open too long!

Review from Samsung US
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Mar 19, 2023
Booboo
3 out of 5 stars review

Ice Maker is a no go.....

[This review was collected as part of a promotion.] We bought this about 3 weeks ago. My old fridge had an ice maker issue, so my wife wanted a new fridge..Plenty of space, stays really cold. Bad part..the ice maker makes 2 pounds of ice. The ice maker will not make any more ice until you use the 2 pounds (about 3 large glasses). The manual suggest you empty the 2 pounds into a bag so it can make 2 more pounds. Very slow in dispensing the ice and very loud. Other than that...Great.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

Hi there, Maintaining the refrigerator in its best performance is everything. For the ice maker to operate properly, a water pressure of 30 to 120 psi (206 to 827 kPa) is required. You may refer to these links and videos: Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Test or reset your Samsung ice maker: https://www.samsung.com/us/support/troubleshooting/TSG01207806/ Ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc What to check when there is no ice or not enough ice from the ice maker or dispenser: https://www.youtube.com/watch?v=heJu7r3JqNc How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Samsung refrigerator ice dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day. Melardo

Jan 13, 2022
Holly
2 out of 5 stars review

Freezes food in the fridge. Poor lighting.

i am terribly disappointed with this refrigerator. anything stored along the back wall freezes and is then spoiled. the repair person set the temp to a high one, and just said to keep all produce in the drawers. but it’s not possible to load up the fridge without something being in the back, including produce. then it gets spoiled.also, there is only one light, at the top of the fridge . no side lights, so it’s hard to see things in the dark shadows.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from samsungcare

Hey, Holly. I'm sorry to hear about your refrigerator not working correctly. We appreciate you bringing this to our attention. We would need to gather more information on your situation. Please contact us by using one of the methods below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1144083634

May 15, 2020
Anonymous
5 out of 5 stars review

Awesome, spacious, and cool looking!

[This review was collected as part of a promotion.] So we've had the fridge for about a month now and all I can say is that I am completely satisfied with the new fridge. Samsung has done an impressive job with this new fridge with the new no protruding handle model. The handles are built into the edge of doors with grooves that eliminate the need to install door handles after delivery. Also the way Samsung has created it's new full visibility shelving system with tempered glass and slim edges, you can see exactly where everything is right away. And because everything is so slim, adjusting and sliding the shelves up and down is so easy to do. Also, I love the extra wide door shelves. I can fit everything from gallon size milk to 2 liter bottles with ease and plenty of space to put even more. What an awesome fridge.

Review from The Insiders
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Aug 4, 2020
working mom 116
5 out of 5 stars review

Great Extra Large Fridge

[This review was collected as part of a promotion.] I bought this fridge to replace one that keep going out. This fridge has plenty of room and has ice and water. I love my new fridge but I wish the ice maker would produce more ice at a quicker rate. Also smudge proof isn't exactly smudge proof but I wouldn't change a thing. Great product. Great price. Quick delivery.

Review from Samsung US
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Aug 27, 2020
sps004
4 out of 5 stars review

Really nice and quite. Work well in hot garage

[This review was collected as part of a promotion.] It works better then my three draws LG in my kitchen. Very quite even at night. Hold refrigerator temperature consistent. So for love it. I think Samsung is very good . I know it’s two door design. Nit favorites fir most people. But fir the price it’s great!!

Review from Samsung US
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