Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
Back to item details
4.4 out of 5 stars
stars
1,422 ratings1,361 reviews
  1. 5 stars68% (965)
  2. 4 stars18% (255)
  3. 3 stars5% (71)
  4. 2 stars2% (30)
  5. 1 star7% (101)

Member photos

  • +627 images
Sort by |
Showing 1,241-1,250 of 1,361 reviews
Jan 28, 2025
Reviewer name: disappointedcustomer
1 out of 5 stars
1 out of 5 stars review

Terrible Fridge broke in just over 3 years.

Bought this a little over three years ago and it already doesn’t work. Total piece of junk. I won’t buy another samsung appliance, that’s for sure. You should look to a more dependable brand as Sunsung ain’t it.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148279581) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jun 19, 2025
Reviewer name: Samsungguy
5 out of 5 stars
5 out of 5 stars review

Great features and very roomy

[This review was collected as part of a promotion.] Love this frig. It is very roomy, easy to use, and clean. It has all the features we need, like water and ice dispensers, which we use a lot.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 13, 2024
Reviewer name: User99
1 out of 5 stars
1 out of 5 stars review

Ice maker stopped working after 9 months use.

Ice maker stopped working after 9 months use. The online service request is so hard to use. Tried to schedule a future appointment but the system says there is no pro available at this moment!!!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA CARE

Hi there, We appreciate you letting us know the condition of the ice maker. Let's help you in any way we can. The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the topics that affect ice production. We also recommend watching the videos and visiting the embedded links included. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147434979, to help our team pull up your information. Have a great day! ^Chrystel

Oct 2, 2024
Reviewer name: Miles Mi
3 out of 5 stars
3 out of 5 stars review

Poor Quality

[This review was collected as part of a promotion.] The defrost fan is in poor quality and no way to replace. You must replace the whole assembly ! It's extremely expensive!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

Miles Mi, we understand the disappointment you have with the defrost fan. We want to speak to you directly to provide support and see what options we can offer to help you with the defrost fan. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147577898) to help our team pull up your information. Have a great day. ^Camille

Oct 28, 2024
Reviewer name: Suzejackson
5 out of 5 stars
5 out of 5 stars review

Nice fridge!

[This review was collected as part of a promotion.] I've had this refrigerator for 3 weeks now and I really like the size and design. It looks very sleek. Lots of room. Very happy with this fridge!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 4, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best fridge so far

[This review was collected as part of a promotion.] best refrigerator i have owned so far! keeps foods cool at the perfect temperature not to mentione water and ice taste amazing

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Apr 4, 2024
Reviewer name: OpusF
1 out of 5 stars
1 out of 5 stars review

Disappointed. Do not buy.

Hate this fridge. Has broke on us 4 times in less than 3 years. In addition Samsung has horrible service and help support. Never buying a Samsung again.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

OpusF, we understand your sentiments about the fridge and would love to help you with this. We would like to speak to you directly regarding your fridge so we can support you better. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147014646) to help our team pull up your information. Have a great day. ^Camille

Aug 3, 2020
Reviewer name: Kenneth
5 out of 5 stars
5 out of 5 stars review

Sleek, Streamline look!

[This review was collected as part of a promotion.] We love the streamline look without visible handles. No handles was the final decision maker. We were already sold on the Samsung name and the refrigerator features! Happy!!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Oct 14, 2020
Reviewer name: Emiliano
5 out of 5 stars
5 out of 5 stars review

Amazing

i had an old fridge and wanted to upgrade - i've had this fridge for about a week and so far it's really nice and adds a modern look to my kitchen. love the water/ice dispenser - i would recommend this appliance to my friends.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 7, 2020
Reviewer name: Jwatt
1 out of 5 stars
1 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] I bought this two months ago and it works well. Lots of space and I am able to find things easily.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Thank you for sharing. We are happy you are enjoying your Fridge. If you run into any problems. We're just a click away. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513