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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
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4.4 out of 5 stars
stars
1,422 ratings1,361 reviews
  1. 5 stars68% (965)
  2. 4 stars18% (255)
  3. 3 stars5% (71)
  4. 2 stars2% (30)
  5. 1 star7% (101)

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Showing 1,251-1,260 of 1,361 reviews
May 16, 2024
Reviewer name: 775cabra
2 out of 5 stars
2 out of 5 stars review

Just No

This thing looks nice but that's it. The ice maker dosent make enough ice, we always have back up ice trays, the ice maker gets jammed up at least once a week. There's also no lunchmeat/cheese drawer. Water filter replacement is not easy.

Helpful?529UR1RZ6Q1213589500284
reply from Samsung

Greetings!Having to rely on backup ice trays because the ice maker doesn't produce enough or frequently gets jammed up can be inconvenient. We are here to help. I have shared a Samsung link below that will help with your experience with the ice maker. The link has four radio buttons, please select the second radio button "Ice maker is making some ice, but not enough" to help with your experience with the inadequacy of your ice maker. The second radio button has an embedded video that we recommend watching in full. The fourth radio button "Ice bucket is stuck or has a block of ice" will aid with your experience with the ice maker jamming. Ice maker is not working:https://www.samsung.com/us/support/troubleshooting/TSG01001012It's a straightforward maintenance step, but sometimes it can be more complicated than expected. I have shared a Samsung link below to help with replacing the water filter of your refrigerator. Replace the water filter in your Samsung refrigerator:https://www.samsung.com/us/support/answer/ANS00060149/Should you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1147188851 to help our team pull up your information.Leo

Nov 16, 2022
Reviewer name: Samsunglover84
4 out of 5 stars
4 out of 5 stars review

Great looking

[This review was collected as part of a promotion.] It has been amazing I love the way that it looks I only buy Samsung products I do wish I could have gotten a bigger fridge with the family hub I think that would have made it look a lot better and

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jul 14, 2023
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Awesome fridge

[This review was collected as part of a promotion.] Love how easy it is to clean. Every piece comes out so easily. Water and ice are a great feature, always refreshing Very happy with quality of this fridge. Great features!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 24, 2025
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Excellent product

[This review was collected as part of a promotion.] Excellent product very beautiful design ice maker works great Foot capacity inside the freezer and refrigerator works out great for my family I would recommend this product to all my friends.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Oct 14, 2020
Reviewer name: Emiliano
5 out of 5 stars
5 out of 5 stars review

Amazing

i had an old fridge and wanted to upgrade - i've had this fridge for about a week and so far it's really nice and adds a modern look to my kitchen. love the water/ice dispenser - i would recommend this appliance to my friends.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Oct 28, 2024
Reviewer name: Suzejackson
5 out of 5 stars
5 out of 5 stars review

Nice fridge!

[This review was collected as part of a promotion.] I've had this refrigerator for 3 weeks now and I really like the size and design. It looks very sleek. Lots of room. Very happy with this fridge!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Nov 25, 2024
Reviewer name: Crabby
5 out of 5 stars
5 out of 5 stars review

Great product, love all my Samsung products

[This review was collected as part of a promotion.] So far so good. Plenty of room in the refrigerator and the freezer for my needs. Icemaker works extremely well.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Mar 16, 2020
Reviewer name: GHOST23
3 out of 5 stars
3 out of 5 stars review

27.4 new model

[This review was collected as part of a promotion.] modern look and working good only 2 days old. stainless steel scratches very easily and very very poor lighting. one light only top part of your food is illuminated.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Cares

Hi, Ghost23! Your feedback helps us to understand where we can take steps to improve our product(s). Even though it may not always be easy to hear, feedback is extremely valuable whether negative, positive or indifferent. This type of input from our consumers is instrumental in shaping Samsung, and we appreciate hearing it! Thank you for providing information on your Samsung experience! ^Liz

Sep 16, 2023
Reviewer name: lucrob
5 out of 5 stars
5 out of 5 stars review

Samsung Fridge

[This review was collected as part of a promotion.] Bought this when we moved into our new home and so far am completely satisfied. Plenty of shelf space and fits perfectly with the kitchen motif.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Feb 11, 2024
Reviewer name: Abel
5 out of 5 stars
5 out of 5 stars review

Nice Frodge

[This review was collected as part of a promotion.] The capacity is good. The ice maker is a good size and does not get in the way of the freezer. So far, we have no issues.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284