Lets start with the good stuff. The actual product is fantastic once you get it started. The push button and remote starting is wonderful. I would definitely recommend this generator to my friends and family. They would have gotten a 5 from me on the hardware if it could stand alone. However I believe the instructions are lacking 1 simple clear instruction. That is on page 14 of the manual Connecting the Battery. there in 1 sentence are the complete instructions. When you look at the unit you see black wires with a black tie around them. They look like 1 unit that shouldn't be cut apart. They should split that 1 sentence into 2 steps. 1) Cut the tie holding the battery connections, 2) Connect the 2 ends together. It would also be nice to show a picture of each operation. If you can not do that easily then at less make the tie Yellow or Red so it does not look like it is part of the wires. Customer Support is great when you finally get through to them. It took me days of calling in for long waits only to be hung up on. I was almost ready to send it back to the store.

Very happy with this unit, it runs my whole house with just a switch to transfer from power box to generator. Live in Florida and just with through Hurricane Ian with over 200mph winds lasting over 8 hours. Look out hurricanes you won't be stopping my quality of life living from this year on.

Bought this about a month ago and needed to use it for the first time last night. Went to put it together (wheels and feet) and found out the thumb knob on the propane. So, gotta replace that but it ran fine all night while needed. Remote shutoff was EXCELLENT at 2 am this morning when power came back on.

Bought this as a backup generator for my home. Came on a pallet and delivered to my garage. Opened up to assemble and being a 78 year old man can only lift so much. The unit weighs just over 200# but by turning it on the pallet, was able to put wheels on as just high enough. l then turned it a little more and could put the feet on the other end and I was ready to go. After putting oil in and gas, I found the fuel turn on valve and it started up and ran within a few seconds. Totally portable by me by myself and will hook up to the house power. Exactly what I was looking for and totally impressed by the enclosed literature and the unit. Glad I purchased this one over others.

I haven't yet had to use the generator. How ever compared to my old generator the features and quality are very impressive. Living in a far out rural area the dual fuel option is very handy. It's sometimes difficult to obtain gasoline. Especially in winter when the power goes out. I believe to be a high quality product.

This WGen9500DF is exceeding all my expectations. Am able to fully run my entire home, including a 40 amp A/C, concurrently. Electrician who installed the Transfer Switch was so impressed he took video of the generator to show to others. This unit started on first try and has continued to do so in subsequent starts. Not too loud and is easy to move around. The remote start fob is a great plus. I researched and shopped for months before selecting this Westinghouse product. it was consistently rated as an excellent buy. Bought one for my daughter/son-in-law as I was so impressed. Highly recommend this WGen9500DF.

I bought this recently for backup when our power goes out. I compared everything out there. There was one other unit that was known as a top brand. All my comparisons left the Westinghouse as the leader, the comparisons were very close so the deciding factor since I knew it was top quality was the cost. The Westinghouse was several thousand dollars less at the same quality. Our power went out shortly after I got it, it worked beautifully. Easy to set up and use. I ran it on propane and gas, easy to switch. Flat out a quality product!

I bought this two weeks ago and I am extremely happy with my purchase. Spent a month researching generators and found the options on this model fit all my needs. This will provide my wife and myself peace of mind with the recent upward trends of Hurricanes and winter freezes like we've endured, even here in South Texas.

Replaced a 14-year-old 8000/5600 generator with the 9500DF and WOW what a difference. I went from 30amp house panel input to 50amp house panel input and can now run multiple high draw amp items without tripping internal generator breakers. Quality of item, electric start, included battery charger, included propane hose are fantastic. Two friends have seen the generator and my panel setup and are buying one of these.

I've been using the Westinghouse WGen9500DFc Generator and it's been fantastic. The convenience of having two fuel sources, gas and LPG, makes it incredibly versatile. Living in Florida, where power outages can be a concern, this generator has been a lifesaver. It's powered everything we need without any issues, from the fridge to the AC. It's reliable, easy to use, and gives us peace of mind. I highly recommend the WGen9500DFc for anyone needing a dependable power source.