Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +55 images
Sort by |
Showing 6,641-6,650 of 25,583 reviews
Sep 18, 2021
Dave Austin
2 out of 5 stars review

Does the job - but wayyy too loud

I purchased this as a backup for my home. The Good News: I had an electrician wire up a lockout switch for me and I've tested it with the 50 Amp circuit. It works and powers my A/C for a 2 story home. Yay! Also, it starts very nicely both via button and by key fob. Great! The Bad News: This thing is soo loud. My dB meter shows 83 dB at 20 feet. And it's a "mean" sounding 83 dB. I'm a musician and I'm used to sound which is much louder than that. But this 83 dB is painful. Furthermore, that 83 dB was *at idle*. Once I hooked up the generator to my home and the A/C came on, the sound level went up approx. another 10 dB and stayed there. 93 dB at 20 feet?! Think about that carefully. OK so that changed my plans. I thought I'd put the generator between my home and my neighbor's home. But my neighbors are close and I can't do this to them! So I had to create a partial-box to put around the generator to decrease the noise. That was a lot of work, and it's inconvenient. What can I say? This just isn't acceptable in my opinion without some kind of noise abatement. Please understand that I have had a couple generators before and I regularly use generators. This one is so much louder than any of the others. But this one also is more powerful. Another annoyance: The wheels are positioned badly. My 50 Amp plug is a right-angle plug and the cord runs into the wheel. Look at how the 50 Amp plug is postioned and you'll see why. So I have to bend my cord around the wheel, and that puts tension on the plug & receptacle: not good. I wish they'd put the wheels on the other side. In spite of all of that, I'm very happy to have a working solution for future power outages.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 3, 2023
Dakota Cole
5 out of 5 stars review

Great Generator

I purchased this generator to run my home in the event of a power outage in Oklahoma. This has already come to serve us in a 3-day power outage from the Father's day straight-line wind storm of 2023. The generator will run my inverter AC, plug 2 fridges, computers, TV, well pump 240v, and misc devices simultaneously. The only thing it wouldn't run is my electric hot water heater so I shut it off at the broker when we are running on the generator. I am very happy with this generator so far!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 16, 2021
DexterG
5 out of 5 stars review

Heavy Duty gen set

I bought this to power a RV with 2 a/s units. It doesn't even grunt when the compressors kick in. The remote key fob start is definently a plus. I think this one will last a long time as it is very rugged. I might also add it is a heavy unit so plan on having help if you need to load it. I am happy with it so far.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 27, 2024
Anonymous
4 out of 5 stars review

Great generator but lack of initial instructions

This generator packs a punch when it comes to performance. The remote start feature is an absolute game-changer, offering unparalleled convenience. Once you get the hang of it, this machine is a reliable power source. However, the initial setup can be frustrating due to unclear instructions. It took some trial and error to fully understand the generator's functions. A more comprehensive quick start manual would definitely improve the user experience. Despite this hiccup, the generator's performance and the remote start feature make it a valuable asset.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 9, 2021
Jerry72
5 out of 5 stars review

Runs the whole house

I got the WGen9500DF and it will power my whole house. It starts right up with the remote key fob and the choke engages automatically to get the engine running. It has the 50 Amp socket which transfers the power to my house in one power cord. It runs on gas and propane and has great fuel efficiency. Not as worried about hurricanes now!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 14, 2021
RuralLife89
5 out of 5 stars review

Awesome! Has really helped!

Bought this product because we live in an area with many, many power outages. Just recently was scheduled to have and outage that was supposed to last 14 hours. This worked like a charm! Powered our whole house. It was nice to have power and running water! Didn't lag when running multiple things. We were smart, of course and didn't get crazy turning everything on. Has a long run time on a tank of gas. The remote key fob is awesome too. Don't even have to walk outside to start it up. I highly recommend this to anyone who live in a rural area. Lifesaver!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 24, 2024
Cool Air and lights!
5 out of 5 stars review

Great product-easy to operate

This product has so so many great and easy to operate features. Best feature is the generator is”mobile!” It has a pull handle and two large sturdy wheel which makes it super easy to move around.(Girl friendly feature!). It is easy to start because it has a push button start (another girl friendly feature—no pull crank start!!!) We are prepared for power outages and won’t be without electricity — freezers and refrigerator will be running and so will our A/C which is a huge plus here in Texas!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 11, 2021
Oregon Buyer
3 out of 5 stars review

More Power

Old 6500w generator was getting old didn't have enough power for the electric water heater. Got the 9500DF to power whole house and keeping the old generator as a spare. We normally loose power once a year 5 - 8 days. Dual fuel allows me to use Propane tanks from the bbq if gas is hard to find.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 5, 2023
Tony W
5 out of 5 stars review

Great Generator

I purchased this generator several year ago as a home back up due to periodic power outages. This was probably one of my best purchases. Without fail, its starts easily and powers my entire home during outages. The ability to use propane is an even more attractive feature because it prolongs the life of the generator and avoids the need to store gas. All of my neighbors are jealous.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 26, 2024
Martin90902
5 out of 5 stars review

THE ALL AROUND COWBOY OF THE GENERATORS!!!

With all extra features like CO2 sensor, Data Center, Maintenance Codes, and much more, This is absolutely the All Around Cowboy of generators for a full house! Backed by the iconic Westinghouse brand and with more than 32500 reviews with 4.8, the is nothing else you can ask for!!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100