This is a powerful generator in a relatively small package. I love the dual fuel capability and switching between the two fuels is very easy. the generator is supposed to be quieter than most other brands but still seems loud but it is what it is. this generator would benefit from an idle control which would likely extend it's running time. Overall I am very happy with purchase. Plenty of power with great features.

I bought this generator because of its features. I like the idea of its electric start, remote start and its dual fuel (gas and propane) capabilities. It was very easy to set up. Once I did, I tried the electric start feature and it started right up. After running it for awhile, I shut it down, then tried the remote start. It worked like a charm. I’m sure that this will come in very handy during the next power outage. This is a great value for the price.

Bought this a couple days ago, went to start it today after filling oil, and fuel; and the gen wont turn over. Pull start is also stuck which means crank is seized on a brand new unit! Seems like someone failed to test this unit in the factory before shipping.

After power outages last winter and expecting more this year we decided to purchase a portable generator. After doing a lot of research and reading reviews I decided on the Wgen9500df and am really glad I did. Shipping and delivery were great. Assembly and starting instructions were very clear and easily understandable. Filled it with gas and and pushed the start button , it took a couple of cranks and started right up. First thing I noticed was how steady it idled and it really isn't very loud. One very important thing to us is having power to pump our well. Our well is 485' deep with a 3hp 240v pump and also a 3/4 hp jet pump. No problem operating our well even with all lights and heat on in the house.

I bought this unit because I borrowed my friends and I was so impressed with the performance that I had to purchase one for my home. Very pleased with my purchase and would recommend to anyone looking for ease of use, reliability, simple hookup and great power delivery. My wife can even start it with a push of the button! Now I make her hook everything up! :) Thanks Westinghouse!

This is a follow up review. I have been using my new WGen9500DF generator for a week and it has not skipped a beat. Perfect in everyway, no complaints. It runs flawlessly on either gasoline or propane. On a cold generator using propane, it take 2 start attempts to get the generator primed for starting, but it starts on the second or third attempt. When the generator is warmed up, it starts immediately. I have used propane generators for years and I consider this normal start-up procedure for a propane generator. The starter battery has plenty of power, and the automatic start sequence does a beautiful job. I've connected the generator to my generator transfer switch and ran everything in the house, except central air, with no problem. Instead of central air I use three window a/c units which provide plenty of cooling for my 1,800 sq./ft home here in Florida. I am very happy with this generator and I would certainly recommend this generator to anyone in the market to buy one. Thank you Westinghouse for building a phenomenal generator.

Just received my generator this week and was very pleased with the easy set up. Installed the legs and wheels with no problems. Bolts provided easily lined up and went into the nuts that are welded to the chassis. Item came with good instructions and everything is working as planned.

Just bought this generator and it was delivered fast. Two days early. Directions were easy to follow. Had it all together and running in no time. Was a lot quieter then I thought it would be with its size. Ran everything I asked it to and more. Would recommend this 12500 generator to anyone. Great machine.

UPDATE: Review now 4 Stars. While waiting a week for a customer service response, I began troubleshooting. Fuel in fuel lines. Check. Petcock. Check. Fuel in Carb bowl. Check. AutoChoke. Properly functioning. Took off air cleaners and added squirted in starter fluid. Coughed. Two more times and it started on gas. Still start on propane. Check. As silly as this exercise was it SHOULD HAVE BEEN LISTED IN THE TROUBLESHOOTING section of the manual. The reply I received from customer service a week later, didn't mention this simple procedure either. as many people that are EXPERIENCING THIS SAME ISSUE they should address this. Hope this helps someone. WOULD BUY AGAIN. Use non-ethanol fuel, use an additive, and start 1x a month. You should have a great generator. HAPPY WITH MY PURCHASE. Prior review: Arrived today. Will not start or operate on gasoline. Started right up with propane. Sent immediate email to Westinghouse support. Waiting for a reply. Will update this review as they respond. Delivery was week late after being canceled several times. Box was tore up but generator looked undamaged. Not as heavy as other reviews seemed to indicate but it is too heavy for one person to lift. Moves fine with wheels though. Many other reviews mention my same problem, but none appear to have been updated with what happened. One did say another generator was sent with opposite problem… will update.

As compared to many other generators on the market this one came with the battery already hooked up, and all you needed to do was hook up the quick connect. It’s really heavy, but once you get the wheels installed it’s easy to move around. Overall super easy set up for one person to handle. In terms of power...this thing has run my sump pump, two refrigerators and various other electrical appliances at the same time with ease. Overall a solid unit.