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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,098)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 6,251-6,260 of 25,676 reviews
Apr 17, 2021
Griff22
5 out of 5 stars review

Great Generator

After carefully researching which generator to go with I ended up deciding on this one. In regards to ease of assembly it was a piece of cake, but i don't think other generators are difficult in that area either. Other than that what can I say, we lost power, we fired it up, and it powered the WHOLE house like it was supposed to. Overall very pleased with my purchase and would recommend it to anyone. It's still early since I just bought it but I have faith I can rely on this to power my house when needed.

Review from westinghouse.com
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May 30, 2025
GKnepper
5 out of 5 stars review

Reliable Powerhouse – A Must-Have for Emergencies

I recently purchased this genarator and couldn't be more impressed. From the moment I unboxed it, the quality and build were evident. The dual fuel capability (gasoline and propane) is a game-changer, offering flexibility and peace of mind during extended power outages or off-grid use. Setup was straightforward—everything from the instructions to the quick start guide was easy to follow. The electric start worked flawlessly, and the remote start feature is incredibly convenient, especially during stormy weather when you don't want to go outside. Performance-wise, this generator is a beast. With 9500 running watts and 12500 peak watts, it powers essential appliances with ease, including our refrigerator, lights, sump pump, and even the central AC unit. It runs smoothly and surprisingly quiet for its size, which is a big plus. Fuel efficiency is impressive. On propane, it ran for hours without needing a refill, and the built-in fuel gauge makes it easy to monitor usage. The control panel is well laid out and user-friendly, with plenty of outlets to cover all our needs. In short, the WGen9500DFc offers reliability, convenience, and power when you need it most. Whether you're preparing for hurricane season, working on remote job sites, or just want backup power for peace of mind, this generator delivers. Highly recommended!

Review from westinghouse.com
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Feb 15, 2023
TJ740
5 out of 5 stars review

Wgen9500DF

The WGen9500DF is a well build portable generator. It comes with everything needed to get you started . Just add oil , hook up propane or gas and go. Mine fired on the first push of the button. Great generator for the money with the high output I was looking for .

Review from westinghouse.com
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Jun 21, 2024
Juan75052
1 out of 5 stars review

Did not work!!

I bought this generator a little over a month ago, power went out in my moms house attempted to use it for the first time and motor was locked, power cord did not let me pull it, as well as the push to start option did not work. Followed all instructions of manual. Been trying to use the warranty for over a month but still have not been assisted with getting generator fix/replaced!

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Sep 6, 2021
RCav
4 out of 5 stars review

Call/emails to Customer Support

When I received the unit, the shipping box was pretty beat up and when unpackaged found oil residue on battery and frame. Stained inside of box. Called customer support and left multiple messages (for a week), and never got a return call. Hope this is not an indication of what type of support to expect for future issues. Was able to add oil and start up first try on propane. Runs smooth and steady at 240 volts.

Review from westinghouse.com
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Jul 17, 2020
Dirtwaterfox5
5 out of 5 stars review

Great features

I received mine yesturday; set up and assembly was very easy.Started up on propane and everything checked out also setup key fob. I havent put any gas in because I don't when I will be using full time. But all the appliances ran well on propane. Ps-- Rolls quite easly Thanks Don

Review from westinghouse.com
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Aug 5, 2024
Pearls
5 out of 5 stars review

Great Brand with good reviews

I recently purchased the Westinghouse Pressure Washer and it was very easy to use! After loosing power for six days I wanted to invest in a generator that I could set up and not be afraid to operate! Did my research and read previous reviews and purchased the Duel Fuel Portable Generator. I’m having an electrician install an additional breaker 50 amp breaker and plug installed . Can’t wait to test the system! But the generator is well built and easy to operate

Review from westinghouse.com
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Oct 1, 2023
lcrowell
1 out of 5 stars review

Safety flaw

This generator comes with a remote control and that doesn’t make sense. You can’t start or stop the engine unless you physically attach or detach the electrical connection according to the operations manual. Also if running on propane you have to manually turn off the propane gas valve to stop flow. If you simply press start or stop on the remote without making the physical changes you run the risk of damaging the generator and in the case of propane you run the risk of creating a substantial gas leak. I ask Westinghouse what does the remote accomplish?

Review from westinghouse.com
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reply from Zach

Hello, thank you for your feedback! The remote start and stop are based off customers not needing to manually start the generator and for when it is being ran off of gasoline. If there is anything we can do to help, please reach out to us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Feb 12, 2024
Happy Customer 24
5 out of 5 stars review

Great Power

We bought this powerful generator for the frequent power outages we have in Pa. My wife and I were getting tired of not having any power to our house during these outages, especially no heat. Looking to give this mega generator a shot at keeping our house up and running during our next outage!

Review from westinghouse.com
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Feb 8, 2023
mike1011
5 out of 5 stars review

EXCELLENT! Built like a tank!

I have thoroughly researched the purchase of this generator. Westinghouse Wgen9500df was the clear winner. I am not disappointed. It is extremely well built and everything is right in front of you. Although heavy, the wheel system and handle make it a breeze to move around. I could not be happier. Thank you!

Review from westinghouse.com
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