I initially looked at Inverter Generators, but very few this size and none I found were dual fuel. I thought this generator was comparable in it's features to most others in this size range. It did however have a bit longer advertised run time than any others. The generator arrived well packaged and in perfect condition. Set up was very straight forward - mount the feet and wheels, connect battery and add engine oil. One issue I did find was the quart of oil supplied with the generator was not enough to fill to the proper operating level. An additional approximate 1/8-1/4 quart was needed. I only tested the generator on propane- with the tank connected and push of the start button and the generator fired right up. One thing to note is that parts of the directions state to press the start button and hold until generator starts- you do not have to do this, you only have to press the start button and release and the generator will try to start 3 times. If it doesn't start within three times, you will have to recycle the start procedure. After starting, I ran a few power tools. You can hear the generator change pitch when starting a tool. Overall I would say the generator is fairly quiet compared to other generators I have heard. The generator comes with all the outlet covers taped down- one of mine on a duplex outlet was taped in a twisted position and will not snap in place over the outlet- this is really the only negative comment I can make about this generator. Otherwise it seems to be a very good piece of equipment.

Bought in preparation for hurricane season. Didn’t start right up from directions. Had to plug in battery charging port. Attempted using AC outlets and they didn’t work. Called customer service. They said it needed to run for an hour before outlets worked. Two hours later - not working. Attempted calling customer service 5:25pm on Sunday system hung up on me three times. Hopefully customer service is there for everyone when hurricane hits. Will update more as needed.

I recently moved to a state that encounters hurricanes on a regular basis and usually have a considerable amount of frozen products that are critical to keep frozen, no matter the circumstance. I had this wired up to my panel and not only does it power all of my freezers, but can also run my central air as well. The value for the price is well worth it and I’m looking forward to having the peace of mind this brings me.

This is my fourth generator and I've been impressed with the quality of this unit. The manual was nicely printed on bound vellum with clear instructions. The only information missing was the fact that the unit took a full quart of oil. Next, the wheels were no flats using ball bearings. The battery 2 pin connector was a stroke of brilliance and makes battery maintenance easy. The handle is the strongest I've seen yet and makes moving the unit over rough terrain substantially easier. I've never seen an electric start unit come with it's own charger and built in battery status indicator. I prefer using propane instead of gas and out of the box my previous units were a bear to start the first time. Not this unit! I hit the start button and it took off running as smooth as any engine can. I expected a generator this size to be loud and was extremely surprised that the sound turned out to be no more than my 20HP riding mower. I've only listed the major niceties and there are many more. Thank you Westinghouse for thoughtfull innovation on a generator.

This little genset has lots of nice features and appears to be made well. It's quiet for its size and power and the electric start is very nice. Knocking off a star for dings and dents on delivery but that probably isn't entirely the manufacturer's fault.

I am happy with the product, I looked at my reviews before purchasing. The redundancy of dual fuel is nice especially in the event of an emergency. It is a heavy well built product. I plan on hooking it up to a home transfer switch for use during power outages to keep larger appliances and boiler system operational. The only issue is that the frame came damaged, as if a large object was dropped on it. There was no indication of this until it was opened which leads me to think it was done prior to boxing it up.

This generator is new to me and I haven’t had a chance to use it yet. I did start it up for a test run and was very surprised at how easy it was to start. Even my 72 year old mother will be able to use the generator if I am not around. Very high quality.

The generator is ver well built, the instructions on how to assemble the handle is very easy to read. I gave this a 4 star because the flat prongs on the back of charger for the wireless remote can broken. They were indented into the charger box. So you can’t charge the wireless remote

I just received my duel fuel portable generator ( 9500 DF) It looks great and came with all needed accessories to get me going. Looks very well built and and very nice looking generator. Plan to put this baby to the test here in the summer for camping adventures. Hopefully no power outages in my neighborhood. But those are common unfortunately here in California. Whatever may come I feel well prepared thanks to this generator.

As a Florida Gulf Coast resident, reliable alternate power is extremely important. My generator arrived in excellent condition, with no external or concealed damage. It was well packaged and all parts were included. It is heavy for an old guy, but I was able to assemble it without much trouble. I hooked it up to propane and it started on the first attempt with the remote. My hope is that, except for routine maintenance, I never have to start it again.