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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,881-5,890 of 25,583 reviews
Jan 22, 2020
Brett in NJ
5 out of 5 stars review

Great Value

After looking at several other brands, Westinghouse offers a great product for the money. It is well built and the warrantee is even longer than another brand that I was looking at. I bought it for power failures and this should run my whole house, (electric hot water heater and well pump). It's better to have it and not need it than need it and not have it.

Review from westinghouse.com
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Jan 29, 2023
ZJCP
2 out of 5 stars review

Convenient with Duel Fuel option, when it works

Bought in early 2021. Very easy to set up and used a few times with propane tanks without trouble. However, the first time with gas, it failed to power up after 10 tries. All steps strictly followed to the dot and only premium gas was used. Frustrating indeed!

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Jul 3, 2024
EliBaker0430
5 out of 5 stars review

Perfect size generator!

I live in Houston & the weather here is so crazy, I lose power at least 4 to 5 times a year. It’s so hot, & I have small kids so I can’t take the chances anymore of being without power after a storm/hurricane when it’s 100 degrees outside! So happy I went with this generator! Just tested it running on propane and getting a transfer switch installed, & it powers my whole 2000 sqft home with no issues. Including running my whole A/C unit and Refrigerator. Looking forward to running it our next power outage!

Review from westinghouse.com
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Feb 16, 2025
MaryBo
5 out of 5 stars review

Easy to set up and use

I used this for the first time last week with a 15lb propane tank and it worked well, (thought the tank froze to the ground). I just had a 100lb propane tank delivered and am hoping that I can use the same hose that came with the generator to hook the 100lb tank to my generator. We are due to have snow this next week and I hope my Westinghouse 9500 will keep my gas furnace running!

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Sep 12, 2022
Mahmah
5 out of 5 stars review

My husband and granddaughter are happy!

We did a lot of research before buying this model. I love that I don't have to go out and pull start a generator! LOVE the remote control! So far we are happy with it. It's not as loud as our old one wich is a plus.My granddaughter even can tell you how it works.

Review from westinghouse.com
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Mar 2, 2021
Generator Joe Shmoe
2 out of 5 stars review

Thought Westinghouse was a top brand generator

Bought brand new and would only run off propane. Had to contact Westinghouse and go through a few steps. They emailed me and provided me with a service location to drop it off at for it to be diagnosed and repaired. Not really what I was hoping for and sure worries me now on the reliability of this generator. Also wasn’t excited about having to load up a 250lb generator and drive it in to town to leave it for “at least two weeks”, according to the service center.

Review from westinghouse.com
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Nov 26, 2022
Anonymous
5 out of 5 stars review

Best bang for your buck right here!

Best bang for your buck right here! A couple people I’ve worked for have referred me to this generator. Even when i wasn’t looking for one, but the time has come that I was able to purchase one! It’ll run my whole house depending on what bigger appliances i want to run at the same time. But all in all, very proud with my purchase!

Review from westinghouse.com
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May 14, 2021
JB468
5 out of 5 stars review

GREAT PRODUCT

BOUGHT THIS GENERATOR IN FEBUARY AND ABSOLUTELY LOVE IT.RUNS QUIET,REMOTE START VERY HANDY,LOVE THE DUAL FUEL,WILL RUN ALL I NEED IT TO IN MY WHOLE HOUSE WHEN ELECTRIC GOES OUT EVEN OUR PELLET STOVE FOR HEAT WHEN THE CENTRAL HEAT AND AIR DOESNT WORK.I JUST WALK OUT FLIP A SWITCH AND EVERYTHING IS BACK ON.TOLD MY NEIGHBOR ABOUT IT AND SHOWED HIM HOW IT WORKS AND HE BOUGHT ONE ALSO.

Review from westinghouse.com
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Apr 25, 2023
Jay's dual fuel baby.
5 out of 5 stars review

Dual fuel with great features

Just unboxed this today. I already new that I would like it being dual fuel. But it has electric start with a key fob AND it has a float charger so your battery can keep a charge so you don't have to worry. Handle was already attached, so all you had to do was put the wheels on,,easy peasey.

Review from westinghouse.com
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Apr 29, 2021
Serg1971
5 out of 5 stars review

Impressive quality

Just had this delivered after the big Texas freeze a few months ago. The build quality is very impressive as are all the features. Super easy to assemble out of the box and the included parts and oil are a huge plus. Wish i would have ordered this sooner

Review from westinghouse.com
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