We bought this generator to replace an older, smaller one. And I'm glad we did. The ability to use dual fuel is so valuable in northwest Florida because of our susceptibility to hurricanes. It was well packed, and mostly assembled. We just had to put on the wheels and the leg stands. The instructions for getting it set up are simple and we had it ready to go on no time. I feel make more ready now that we have our dual fuel Westinghouse generator.

Still brand new, so we'll need to see if it delivers when really needed, but it works just fine for now. Aside from nuts for the feet being welded not exactly in front of the holes where the bolts were supposed to be inserted, everything else appears impeccable.

I purchased this a month ago, took it out of the box, put the oil and gas in etc. And then it wouldn't start. Contacted customer service and they walked me through all the trouble shooting steps. Long story short, they sent a truck, picked it up and shipped me a replacement. The new one runs perfectly and is fairly quiet for a motor that size. LOVE the remote start too!

I just received this generator to use as an emergency backup for my home. Once I got it, it was fairly simple to put the wheels on - although it is very heavy to maneuver while doing so. I was able to test it and it started right up after I added oil and connected to propane. Good looking until and well built. Slightly worried about that the power it produces will not be "clean" enough to charge my laptops or power a TV without risk of damage. Time will tell. Overall, happy with the features and love that it's dual fuel.

I bought generator to replace a older different manufacturer. It was a quick setup and easy start up . Use it to power up needed house appliances during outages and can also power my welder to use it portable. Looking forward to many years of service

It was very easy to install the wheels and feet. The manual is complete and easy to understand. I connected the generator to a propane tank and it started easily . During the 5 hour test run I tested each outlet with my meter , and they all tested perfect. This generator was shipped everything needed to run it. All I had to do was provide fuel.

Delivery was a snap, as was the installation of the wheels and support brackets. Decided to use propane for initial startup, and it started up and ran just fine. Haven’t powered much yet with it yet, but I’m sure it’ll run what I’ll need it to run.

Had my WGen9500dfc for about 18 months. Never had to use it for emergency. Tested it periodically and never had an issue. Tested it ahead of HELENE and it didn’t start. A week later I’m emailing with the support folks. Was told the run/stop switch needs to be replaced. Hope that does the trick. Not feeling confident that my family can rely on it in a pinch now.

I'm impressed for several reasons, it is well designed for usability, it powered my freezers, fridge, lamps, wifi and an a/c unit during power outages caused by Helene. It starts like a champ, and runs on both gas and propane. I've mounted it on a heavy duty cart instead of the wheel package and can pull it with ease all over the farm.

Ran consistently great but started having trouble starting in December and finally would not start in mid January. Covered with warranty, was worked on by approved shop, ended up getting new generator. Very satisfied with purchase especially the dual filter feature.