The generator arrived on time with an excellent delivery crew. Easy to put together wheel assembly. Fired up right away and ran smooth. Haven't put a full load on it, but small individual loads run quite well. Only had it a couple of days so time will tell. Plan to have a transfer switch installed and use it for entire house emergency power.

just arrived today, set up was simple nearly done before driver got out the driveway. only area for improvement: oil included was not enough to bring it up to proper level. Not a big deal if you have some to add. a trip to the store for a few ounces of oil would be annoying.

My home is above 8000 feet of altitude. That requires replacement of fuel system parts for efficient operation on gasoline or propane. Working with the Service Hotline to get the right parts took several days. Email was the best way to get the part numbers. The generator runs well at high altitude.

This unit was just delivered last week, we put on the wheels and legs, put the oil in, put some gas in and fired her up! Took a couple of tries, but it was very cold and I figure the gas had to get through the system. Once it fired up, she ran very smoothly! I am very pleased so far, and it gives me a great sense of security knowing I have that much power available to run our household in case of an outage!

We bought this after several recent storms and seeing our current generator couldn't handle our needs. After trying this generator, it has every possible feature needed or desired, short of a permanent whole house natural gas setup. Wheel it out, plug it in, flip the breaker, push the start button and you're in business.

I bought this item Saturday July 6th 2024. I got it and did a break in period on Sunday. Hurricane Beryl came in on on Monday July 8th. The generator worked just fine for the first 4 hours. Then I heard a shift in the sound of the generator and I lost the power to the 2 fans and refrigerator I had running off of it. The generator still runs, it doesn't give any electrical power though. It will occasionally com back and let some power through for 5 or 10 minutes. When it loses power the LED screen goes black and it trips the GFCI outlets. I have tried to get support from the website. I have heard nothing from them in over a week.

Competitively priced, fast delivery, on time, positive and professional delivery crew, unboxing and assembly of the wheels and supports took minutes, be prepared for the weight, started right up and break in period went without a hitch. have it plugged into the house via 50amp outlet/inlet and interlock kit. ran everything I have planned for emergency outages without a hitch, I must disclose I have a gas water heater, stove, and drier. But everything else is electric and handled a normal home operation easily. Satisfied, now just have to stock up on fuel. btw the fuel draw advertised is pretty accurate.

I bought this unit to run our new home during outages. I did a lot of research and found this unit to be the biggest watt dual fuel available. We tried it out now that I have the cable, discoonnect and separated plug to safely power our home. 50Amps will only run so much, with a freezer and frig, leaves enough for lights, a well pump, and the septic pump. No AC, but we have a working fireplace. Would have given 5 stars, but the unit is loud AND heavy, 200lbs+.

The generator appears a little overwhelming if you never had a generator previously since it has a number of connections and plugs. However, the directions were very clear, all the necessary tools and accessories were included, and although the generator is very heavy it is made to maneuver easily. Although I have not needed to use it as of yet, it started easily after following the directions.

This unit was in superb condition out of the box, having had to return the first one because of a cross-threaded oil drain plug which leaked oil. All components appear to be in good order. Instructions are well organized for a quick assembly of wheels and remote pairing, and startup.