Purchased the generator and test ran it without issue. Two months later needed it for a prolonged electrical outage and it wouldn’t start. The start switch had failed and no power was going to the unit from the battery. I spoke with an excellent customer service rep who accurately diagnosed the issue and sent the correct replacement part. The swap out was easy and the unit has worked flawlessly since. I would have given this a 4.5 for the failure, but only whole numbers were allowed. Given the excellent response by the customer service agent, I gave the product a 5 instead of a 4 as I didn’t feel a defective part should tarnish an otherwise great product. Excellent save by the Westinghouse customer service rep!

After purchase I put in oil, connected propane, paired key fob and started it. Fired fight up with no "priming" like with a Onan. Applied a load and everything worked perfectly. Now I feel more prepared for the bad weather in Mississippi that results in power failures.

This generator was well worth the wait, 2020 has been hard on everyone, including manufacturing. I knew this 9500DF was the generator that I wanted, I looked at the competitors, but they were not even in the same league of quality, power and price for a powerhouse generator like this. Assembly was very easy, 20 minutes and it was ready to run. Westinghouse did not skimp on features, they even included a remote start, how great is that, sit in the house, push a button and lights on ! Just by the generator sound, You can be sure , if it's Westinghouse !

This is a very well designed product. The controls are very well laid out and easy to understand. The specifications are excellent for it's power rating, and has all the features you would need for many applications. I would recommend this product to anyone looking for a generator with a high output and adaptable for many applications.

I just purchased this generator and I must say the features are great. Set up was a little difficult. Definitely a 2 person job (please don't use your wife) unless she is a body builder because this monster is heavy. After everything was assembled, pour in gas, stabilizer and oil. Flipped the switch and pushed the button, she fired right up after the third cycle.

Easily understood directions for unpacking and preparation for use. Started first time with the electric start button. My only issue is the 50 amp extension cord I'm using to connect to house electrical system has a right angle plug into generator and due to the size of the cord has a slight interference with the unit's wheel.

I ordered this generator for the house and ended up using it two days after receiving it due to Ida. It was easy to set-up and started right away, instructions were precise and easy to follow. I also was impressed with the run time on the gas. First portable generator of this size and I sold! I hope to get many years of use out of this beast.

This generator started up easy right out of the box. Now it starts immediately each time I get it out to use it. I like the push button start so my family doesn’t have to pull the manual start if I’m gone. The options are great as I can also power my RV with the 50 amp outlet. It’s still in the break in period so I haven’t had it above 50% of its capacity but the power is all I need. Great product.

Easy to assemble, good fit and finish and build quality. Good features. I have only test run it and haven’t gotten to really test it hooked up to my house yet. I like that it’s dual fuel but if I could change anything I’d love it to be “tri-fuel” so I could hook it up directly to my home’s natural gas. I will have to try and find an aftermarket solution for that. So far so good. Glad I purchased in an ever so uncertain world.

I bought the generator a month ago, and after opening the instructions and reading through the user's manual, i found it very simple to assemble and i especially enjoy the remote start fob that comes with this unit. As an older person, it is a blessing not to have to pull start it.