Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
26K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,116)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

Member photos

  • +108 images
Sort by |
Showing 5,771-5,780 of 25,811 reviews
Mar 19, 2023
Reviewer name: Canair
5 out of 5 stars
5 out of 5 stars review

Great Product , Great Price

I attached the power cord to my transfer box, hooked up the generator to my propane tank and it started immediately Ran it for 20 minutes to check power to my home and it powered all I needed in the home in the event of a power outage. Great product

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 6, 2023
Reviewer name: DAG 177
5 out of 5 stars
5 out of 5 stars review

Great features . So much better than the old one .

Just got it today and I had to try it out already . I love the electric start and the remote start the most . It's enough to run my wall mounted A/C unit and everything I might need in a power outage . I've been needing a new generator for a while and I am very happy to have this one .

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 7, 2021
Reviewer name: Andy C.
5 out of 5 stars
5 out of 5 stars review

Just what I needed!

The generator was delivered in great condition. The small amount of assembly required was easy to complete and I was able to do it myself. The instructions were very clear and concise. The noise level is not as bad as I thought it would be. As a first-time owner of a generator, I am very impressed with the features and ease of operation.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 15, 2024
Reviewer name: jess23
4 out of 5 stars
4 out of 5 stars review

Great Features for the price

Bought this generator to run our shop tools until we could get power hooked up. It has all the plugins that I would need to run any of my tools. So far it has ran great. Only complaint is it is a little loud but for this big of a generator it is bearable.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 13, 2022
Reviewer name: mick74
1 out of 5 stars
1 out of 5 stars review

No Power.

Bought 2 of these generators (New) on line. Both start and run great but neither will generate any power at the receptacles. I was informed that both had probably been sitting in a warehouse for while and the AVR (automatic voltage regulator) had lost it's magnetism. I went online to the Westinghouse parts department to order them, Only to find out that the AVR's I need are sold out. (I wonder why?) P.S. I'm not even sure if this is the problem yet.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Customer Care

Thank you for your comments, and we are sorry to hear about the challenges you are having. Please reach out to us at WestinghouseVIP@wpowereq.com with you contact information.

Jan 17, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Rated as the best bang for the buck

I bought this generator one month ago. set it up as instructed and test ran engine and generator. all was good. Today a tried to start the engine for exercise sake and she would not start. Checked trouble shooting guide as prescribed and everything is as it should be. Starter works excellent but absolutely no fire. Calling Westinghouse today, hopefully they will be unlike other manufacturers and offer a solution.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, We’re sorry to hear about the trouble you’re experiencing with your generator. It’s great that you followed the troubleshooting guide, and we understand how frustrating this must be. Our team is here to assist you, and we hope to resolve this quickly. Please don’t hesitate to contact us at support@wpowereq.com or call 1-855-944-3571, and we’ll work with you to find a solution. Thanks, Sydney, Westinghouse

Feb 15, 2023
Reviewer name: bradlymac
5 out of 5 stars
5 out of 5 stars review

Great features for a great price!

This is an excellent quality generator with nice features such as dual fuel, remote electric start, built in charging port with battery tender, multimeter display, 30A and 50A connections, heavy duty wheels and axles to mention a few. It started right up on propane right out of the box! I'm in the process of breaking it in and it handles 3700 watt load changes without skipping a beat! I am very impressed with this generator!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 25, 2024
Reviewer name: alief86
5 out of 5 stars
5 out of 5 stars review

Highly Recommended Generator

After doing quite a bit of research. I decided on the Westinghouse WGen9500DFc. I'm very happy with the purchase. Getting it up and running was pretty simple and user friendly. I highly recommend a generator with the Duel Fuel feature. It runs great using either gas or propane. And switching from one to the other is seamless. Love the remote start and push button starting capability. It's great to get your generator started with the push of a button, and not having to pull your shoulder out. The control panel is easy to see and readily accessible. After seeing mine, my neighbor bought the same model. It's an excellent generator, I highly recommend it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 17, 2021
Reviewer name: Matt1105
5 out of 5 stars
5 out of 5 stars review

Definitely worth it

I bought this generator because of the power that it provides as well as the dual fuel features. I am very impressed with how easy the generator is to operate. I like that the user can switch between fuel sources while the generator is running. The remote start and electric start are very nice features as well. So far I have about 7 hours of run time on the generator and have not been disappointed 1 minute. Everything that I have thrown at it for power has been a non-issue. I love the generator so much that I recommended it to my best friend and he bought the same one last week.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 11, 2024
Reviewer name: The hot southwest
5 out of 5 stars
5 out of 5 stars review

Westinghouse 9500 generator dual fuel emergency g

We live in south west and in the summer time it hits a 119 degrees when the power goes out you better have a Westinghouse 9500dfc generator. I run my air-conditioning and refrigerator and a small freezer with no problem. I love this generator i never worry about the power going out anymore. Everyone should have one of these thanks Westinghouse.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100