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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,751-5,760 of 25,584 reviews
May 21, 2022
Escape68
5 out of 5 stars review

Generator for the House

Purchased om 4/29/22. Arrived undamaged with no missing parts. Easy to assemble. Tested eng/gen on gasoline and propane. Started right up and ran fine on both fuels. When my electrician friend has time we will set up feeding my house with the 50A outlet, thirty foot 3/6 cable, 50A breaker in box and safety interlock for isolating the generator power from the utility line. No longer worried about power outages.

Review from westinghouse.com
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Feb 4, 2023
Joe938
4 out of 5 stars review

Seems solid so far, a couple issues

Shipping was painless. Dropped off at my door. Only negatives were that the frame was scratched on the bottom from the cardboard coming apart and the generator getting dragged across the floor somewhere. Also, one of the holes that the wheel axle threads through had a small metal stub that made it impossible to slide the axle through. It took a bit of filing, but I removed it and it's fine. Generator seems good, not great, quality so far. Started right up and runs fine. Happy with my purchase.

Review from westinghouse.com
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Sep 24, 2019
Anonymous
4 out of 5 stars review

Very well made

This generator seems very well made. The assembly was easy, and the directions were clear (except for showing the handle used to lift and move the generator, which is great, but I didn’t see it at the beginning). It started right up on propane. Have not yet tried gas. Loved the electric start. Not sure about the value of the remote start for my use case, but I may change my mind in actual use. Outlets look solid, and there is a good range of configurations available. I would give it 5 stars if It were quieter. It is probably quieter than most in its class, but still noisy. Overall recommended,

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Aug 20, 2023
Nifty Nana
5 out of 5 stars review

Nice Generator

We purchased this generator because it had numerous good reviews and our power has been going out more frequently. It’s big enough to power most everything in our 2200 sq ft home. We’ve tried it out and it works great. Not as loud as I thought it would be too! This generator is very well built and are pleased that it can be run on gasoline or propane.

Review from westinghouse.com
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Feb 3, 2022
Jansheccid
4 out of 5 stars review

Fob and portability

I purchased this generator 12-31-21. I had not had a chance to start it up until yesterday, 02-02-22. At first, the unit would not start. I did add only about 1/2 a gallon of gas and about half of the 1.1 10w30 oil provided with the unit. I made sure , for a second time, that I had followed all of their starting instructions. Added at least 4 more gallons of gas and filled the unit with oil. Tried the unit again and it started. I have not plugged in any outlets or anything to the unit and am planning on doing this within the next couple of days. Despite the unit box being damaged upon receipt. The only visible damage was to the sticker on the frame and nothing else. Due to the damaged box upon receipt, I am giving a 4 star rating otherwise it would have more than likely been a 5.

Review from westinghouse.com
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Sep 6, 2022
UpNORTH
4 out of 5 stars review

Seems like a solid machine

Took delivery of the WGEN9500df today and the initial impression is that this generator is a solid built machine. I had it up and running on propane within 20 minutes of unboxing it. I haven’t put it through anything demanding yet so the jury is still out regarding its performance. Remote start with the fob is a solid win here in the mitten state during the winter months.

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Mar 1, 2025
Deadcasual
5 out of 5 stars review

Ease of use.

We had an ice storm a year ago, and I made the decision to have a transfer switch installed and then went through the complicated process for deciding exactly which generator to run when it hit the fan. After a lot of research, we came up with this model a WGEN 9500 DFC. It has enough voltage to run just about everything I need with ease, startup was quite simple for someone who had never used one before so I would definitely recommend this unit if you have the money to spare.

Review from westinghouse.com
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Jun 27, 2024
Juicepepsi
5 out of 5 stars review

Easy To Operate

I bought the generator online, and unboxing was easy peasy! Once unboxed, there were only a few steps to getting the generator operational. Much of the guesswork was removed, and it was intelligently designed to use gas or propane. Propane is my first choice due to minimal upkeep and burns cleaner than gas. I hooked up my propane tank and used the remote starter and started immediately. I was happy about that.

Review from westinghouse.com
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May 25, 2021
FP CF
5 out of 5 stars review

Will do entire house

I owned a Westinghouse generator about 10 years ago and had given it to my daughter who needed it more than I did since she lived in the country and her power would be out because of storms. I have decided with the way things on in the world the grid could be the next thing that is hacked and I wanted to have something that was reliable and I know Westinghouse is a name I can trust. I like the electric start and I he remote state. I'm also going to be using ethanol gas in mine.

Review from westinghouse.com
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Dec 26, 2019
david137
4 out of 5 stars review

Assembly was easy. But after that, Not so much

The item was very well packed and arrived in good condition. The instructions for assembly were clear and assembly was easy. The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again. I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup? I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc. I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.

Review from westinghouse.com
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