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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,711-5,720 of 25,584 reviews
Feb 15, 2023
bradlymac
5 out of 5 stars review

Great features for a great price!

This is an excellent quality generator with nice features such as dual fuel, remote electric start, built in charging port with battery tender, multimeter display, 30A and 50A connections, heavy duty wheels and axles to mention a few. It started right up on propane right out of the box! I'm in the process of breaking it in and it handles 3700 watt load changes without skipping a beat! I am very impressed with this generator!

Review from westinghouse.com
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Aug 7, 2023
Bryan_Fox
5 out of 5 stars review

Amazing Generator!!!

We bought this product last month. Generator arrived in pristine condition. Setup was a breeze. Instructions were broken down well and illustrated even better. Key FOB was pre paired which is great. Generator started right up and ran beautifully for the break in period. Also coming with a battery tender was a nice surprise to us. Have had 0 issues unlike another brand we had previously used that would vibrate off any and all bolts.

Review from westinghouse.com
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Sep 21, 2021
meesha1948
5 out of 5 stars review

Easy start

Bought this generator after losing power twice due to storms a week apart. It came with everything needed to hook up, and the unit was assembled except for putting on the wheels. It is very easy to start with the electric start, and runs much quieter than our previous generator. We like the fact that it can run on propane.

Review from westinghouse.com
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Nov 14, 2020
MushroomMan
5 out of 5 stars review

Best Value For The Money

I bought this portable generator to insure power for our mushroom farm if main power goes out. Upon receiving the power generator, I quickly up packed it from its shipping box, assembled the wheels and stationary feet. I read all the instructions in the owners manual and proceeded to fill the oil and hook up a 20 lbs LPG tank. Checked the charge on the battery (12.56 V) and turned on the On/Off switch. I then linked the remote fob. Extremely easy to accomplish. Then I stood up and pressed the START button on the fob and watched the generator take over and attempted to start up the machine. After 4 or 5 attempts, the engine finally fired up and purred to a steady idle. I plugged in a large space heater and flipped on the Main Breaker. The power light shown ready on the space heater and clicked the on button and it powered up. Very little change occurred on the generator. Happy, I turned off the heater and proceeded to check all 110V receptacles. Then I checked the 50 amp plug with my multi processor welder. Fired it up and pulled a TIG bead at 200 amps. The idle changed at first but soon absorbed the draw without pause. I have not yet tested the generator with gasoline fuel, but the plan was never to use gasoline as a fuel source. I don't want to have to store and revolve the stores of gasoline. I attest to the aforementioned is exactly how I tested the generator unit with the exception of the 30 amp plug (that will be later next week). It was a bit louder than I would have liked but I am very happy with this purchase and plan to purchase a second one in March of 2021 if available.

Review from westinghouse.com
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May 3, 2021
Summer55
4 out of 5 stars review

Look for the battery quick connect

Just bought this generator. Everything looked great out of the box, but couldn't get it started, even after carefully following all of the start up steps in the manual and checking the troubleshooting section. Westinghouse Customer Care phone line was no help; kept disconnecting me after about 15 minutes on hold. Finally discovered that the battery hadn't been connected. The battery cables were just tie-wrapped together and shoved behind the housing. Once we connected the battery, it worked fine. The start-up and/or troubleshooting sections of the manual should mention the battery quick connect. Would have saved us a load of trouble!

Review from westinghouse.com
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Nov 10, 2021
sbd14
5 out of 5 stars review

Excellent bang for the buck!

What a sweet deal! This generator will do the job with little to no fuss. After following the assembly and setup instructions, it started on the first attempt and hasn't missed a beat since. With a big tank and a long run time, we're now more prepared for a power outage. It's easy to use and light enough to move easily. If you have responsible kids, even they can do it. You can tell it's well made and assembled with care. Don't see any reason why it won't last for a long time.

Review from westinghouse.com
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Sep 13, 2021
Ryan F
5 out of 5 stars review

Wow! Great Customer Experience!!

Delivery to our remote home was right to the driveway! The setup out of the box was very easy - just attaching the feet and wheels. It is VERY heavy (as expected) so a dolly may be helpful. All I had to do was add the provided oil, gas, connect the battery cables, turn on the fuel switch, and here's the part that blew my mind . . . it started on the first push of the start button!! Wow, I thought I'd probably need to wear myself out on the pull start for a few minutes, but not to be. Super simple!

Review from westinghouse.com
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Apr 21, 2024
Bubbytrains
5 out of 5 stars review

Exudes quality

This generators exudes quality from the time you see the box delivered. It weighs well over 200 lbs before fuel and oil, but that weight reflects the quality construction and accessories. It’s well-designed and includes everything you need including a quart of 10W-30 engine oil (which was a pleasant surprise!), a funnel, remote start key fob, LPG hose. This thing is incredibly compact and rugged. I was worried the wheels and feet would be too cheap to support the item’s weight, but I was relieved to see the included screws and components were heavy-duty construction. I’ve never owned or used a generator before (my son has this model which he likes and recommended I get the same one), but the instructions were clear and easy to follow. All I needed to provide was gas with a bit of fuel stabilizer added. I put in about 5 gallons just to begin, although the tank holds over 6 gallons. Once I followed the set up instructions, it was easy to start. I was happy to see the battery was shipped with a full charge. It started right away and I let it run for about 7 minutes to break it in and let the fuel/stabilizer work its way through. My electrician will be installing a connection to my house within a couple weeks. When he found out what brand/model I bought, he said I made a good choice. I’m very happy with this generator so far. It’s bringing me and my wife a lot of peace of mind!

Review from westinghouse.com
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Mar 1, 2021
LarryScott
4 out of 5 stars review

Dependable and Powerful

This generator has performed flawlessly from day one. I keep the battery on a constant charge from a nearby outlet and perform a test run once each month. It has served as a virtual whole-house generator during two separate blackouts, one of which required it to run continuously for almost 3 days. The 50 amp output has been sufficient for 2 refrigerators, washer/dryer, microwaves, assorted small appliances and a houseful of lights. The only downsides are that it is loud, and also not easily moved around due to its heft and the rigid wheels. I've only used it with gasoline, but it did test without a hitch using my BBQ's propane tank, a big plus if I ever need to use that feature.

Review from westinghouse.com
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Aug 24, 2024
KDAJ in VA
5 out of 5 stars review

Dual fuel is a wonderful option

Bought this for hurricane season and winter storm protection for both the areas we live in Virginia. We have propane utilities so the dual fuel was perfect. Arrived well packaged and on time, easy assembly and started right up. All we need to do now is have the electrician install an access plug on our circuit panel and we are ready for whatever comes our way.

Review from westinghouse.com
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