Purchased this about a month ago was easy to assemble.started right up with gasoline and switched easily over and ran perfect with the Propane. Haven’t had the opportunity to use it with the power going out yet, but I’m pretty confident that it will provide the power I need. The only negative thing is a gas tank was scratched on the top and re-touched up.

Received in good shape in shipping container. The cardboard underneath had some oil soaked in - not sure of origin, but hasn't seemed to be leaking oil since I filled the oil. Started up right away on propane. Electrician who was installing plug-in to house tested all outlets for power while running, and everything was up to spec. Generator seems very well-designed. The only issue I have is that if you use a 50 AMP generator cord with a male plug that is perpendicular to the cord (most common design), the wheel interferes with the cord as it extends downward from the 50 amp outlet, tilting the plug outward from the bottom as it tries to seat in the outlet. This requires trying to bend the heavy cord at the plug (no easy task). Electrician said that some people will take the wheels off and put the gennie on a dolly, but that seems too much of a PIA to me. Since the tires are solid, I may try to simply cut a notch out of the outside edge of the affected tire for the cord to lay in so that it doesn't have to bend as acutely. My advice to others would be to buy a generator cord with a straight/ in-line male plug if using the 50 amp outlet, which would eliminate the problem. Other than that one design issue, I'm very happy with this generator.

Looking for a portable generator that supports Dual fuel, remote start and 50amp power inlet and it has everything. Didn't run for long time, just for few mins since purchasing and it was great. Had an electrician installed Power Inlet & Generator Interlock kits to feed the power back into breaker.

Just unboxed my WGen9500DF generator and am so pleased with how well built the unit is. It was very easy to install the wheels and once everything was connected it started right up. My only wish and the reason I didn't give it five stars its that I wish it was a smart generator with an app for controlling it.

We had five power outages this past summer and thought it was time to purchase a portable generator. The Westinghouse 9500DF generator received high ratings and because it also runs on propane, we purchased it as a backup power source. It was easy to assemble and out of the box it powered up immediately. We recommend it.

Delivery was great. Basically perfect condition other than some minor scuffs (understandable given it traveled across the country and is so large and heavy). What was essential for me is that the manual states its designed to be hooked up to a whole home propane tank - my gas company was unwilling to provide a connection otherwise. Time will tell how it holds up, but with proper maintenance, Im hoping it should last a very long time

Old generator went out, and needed a replacement before PG&E shuts down again. After doing a BUNCH of research, I discovered that Westinghouse was the best rated generators out there. The price was very reasonable, so I pulled the trigger. I'm so pleased with this purchase.

I am surprised on the easy start and has pull to start in case battery is dead. I bought this generator for the natural gas usage when power is out for a few days can't get gasoline. Easy on the fuel consumption. It has great power output it will run everything in my house that I need in an emergency situation.

Pros: * Easy setup and works as advertised * Transfer from propane use to gas is easy * fuel gauge up top can let you know approximately how much gas is left in the tank * wheels and lift handle are great to move the generator out before powering it on * build quality seems solid Cons: * really noisy (which is to be expected which a 12kW unit). We powered it down at night otherwise it'd be a nuisance * Some parts came loose during first operation. I'm guessing some fittings weren't tight enough and the vibration got them loose: the two feet (opposite of the wheels) as well as the cover to the air filter. **make sure you tighten everything before first operation** * plastic housing of battery arrived broken. It isn't well protected for shipping I guess. This doesn't effect operation much... Overall, very satisfied with this generator and we're using it to power the whole house: well pump and filtration, fridge, some lights, gas appliances (sparkers for house furnace, water heater, stovetops), lights, and other appliances.

I purchased this generator as a standby power source in the event of a power outage. Shipping was fast and product arrived in good condition. Followed initial startup procedures, and generator started as expected using propane as the fuel source. I really like the dual fuel feature. After break-in period I used the generator to power my house, worked great. I would definitely recommend this generator!