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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,691-5,700 of 25,584 reviews
Sep 6, 2020
tom67
4 out of 5 stars review

nice unit

Unit arrived in a timely manner. Assembly was pretty straightforward. Added the oil and hooked up the battery and propane and first start took about halfa second and it was purring. Haven't ran it on gasoline yet or during a major outage but 120 outlets work good. Unit is a little loud but i expected that for the size and open cage design. Remote start worked from about 75 yards away with obstructions.

Review from westinghouse.com
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Jan 19, 2022
1363
5 out of 5 stars review

Very Nice Generator

I am very impressed with this generator. You get a lot of bang for your buck with this generator. I really like the fact that it is dual fuel as I will be running it off propane mostly. The keyless remote is a great feature. I would recommend this to anyone.

Review from westinghouse.com
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Apr 24, 2021
mike7
5 out of 5 stars review

THIS IS A WORK HORSE READY TO PERFORM

I bought this generator in March 2021 and have been waiting since October of last year for it to come in stock. The features and specs will be enough to supply us power in an emergency situation, which in the area I live is often. We have ice and wind storms that frequently knock the power grid out, causing us to loose our food supply. This generator will supply our home with an added security not to be 100% reliable on Duke Energy.

Review from westinghouse.com
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Sep 15, 2021
Donna M
5 out of 5 stars review

Operates better than expected

I just received the generator today and it was so easy to setup my husband could have done it. The generator started right up and was much quieter than I was expecting. Like I said this is my first day of ownership but so for so good. From what I see today I would buy again.

Review from westinghouse.com
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Jul 1, 2021
JohnM76
5 out of 5 stars review

Great Dual Fuel Generator

This is an excellent generator with a lot of great features. The ability to run off gasoline or propane is great and one of the main reasons I purchased this generator. I would recommend this to anyone looking for a reliable generator with dual fuel options. I also love the remote start feature and the option for 30 or 50 amp connections.

Review from westinghouse.com
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Jan 7, 2025
County Life
5 out of 5 stars review

Beast

Love remote start. Had everything put together in less than 1 hr. Started right up. I live out in country. Power goes out when squirrel farts. I have my house set up to back feed off the generator. Turn all my 220 off and it will run my whole house. I run 3 freezer and refrigerator at same time. It will run electric hot water heater too.

Review from westinghouse.com
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Jun 20, 2022
Josh6655
5 out of 5 stars review

9500

I 'm sorry I waited so long to purchase a generator (my wife has been pestering me for a few yrs to get one). I bought the 9500 yesterday.(6-20-22). We lost power again last week for 10 hrs. and we could have used our new generator then. Will be contacting a electrician shortly to wire up the transfer switch and are anxious to try this new power house.

Review from westinghouse.com
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Jan 2, 2021
MikeOL
5 out of 5 stars review

Great value for quality power

I just recently received this generator so this is an initial review, but thus far I’m definitely happy with the quality and value. 9,500 running watts and 12,000 starting watts for this price is amazing. And the unit has all the features...push button start, remote start, battery charges in-use as well as wall charger, multi display, dual fuel, 20A 30A and 50A outlets. Assembly was quick...4 bolts for legs and 2 pins for wheels, connect battery quick connect, and add engine oil. Minor annoyance is the leg support nuts are welded to the frame, which makes it a little hard to get the threads properly engaged. After a bit of battery charging the unit started right up and ran great. I tested my 50A SEOO cord and 50A back feed panel breaker and under a decent load the generator ran smoothly and did not strain, including high starting watts for my well pump. Only issue is the fuel gauge does not work. Called Westinghouse customer service and after just a few minutes holding they registered the unit and opened a case to send me a replacement gauge. So thus far I am pleased with customer service. Before purchasing I also checked out their authorized repair center network, and they have one about 10 minutes from my house, which is great. Overall I’m very pleased with the quality and power for the price, and would definitely recommend this generator.

Review from westinghouse.com
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Aug 8, 2020
BrittUSA
5 out of 5 stars review

Great Generator

I have had this for 2 weeks now and very happy so far. Easy to assemble for two people out of the box. Started first time on both gas and propane. Power produced seems to be as expected, but I still have to hook it up to a transfer switch to see how it does powering the house.

Review from westinghouse.com
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Jul 27, 2024
Anonymous
4 out of 5 stars review

Great generator but lack of initial instructions

This generator packs a punch when it comes to performance. The remote start feature is an absolute game-changer, offering unparalleled convenience. Once you get the hang of it, this machine is a reliable power source. However, the initial setup can be frustrating due to unclear instructions. It took some trial and error to fully understand the generator's functions. A more comprehensive quick start manual would definitely improve the user experience. Despite this hiccup, the generator's performance and the remote start feature make it a valuable asset.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100