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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 5,511-5,520 of 25,684 reviews
Jul 16, 2025
Ethan Yoder
3 out of 5 stars
3 out of 5 stars review

Lots of Features, Confusing Startup

I've enjoyed this generator so far, but I have had some issues booting it up. After adding adequate oil and fuel and connecting the battery, I tried starting it up. It made a noise as if it was starting up and would run for a few seconds, and then shut off. It would repeat that over and over again. I'm hoping I can get to the bottom of this.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for your review, we’re glad to hear you’re enjoying the generator overall, but we’re sorry to hear about the starting issue. That’s definitely not how it should be running, and we’d like to help get it resolved. Please reach out to us at support@wpowereq.com or call 1-855-944-3571 so our team can assist you directly. Thanks, Sydney, Westinghouse

Oct 28, 2020
madisonspeed
5 out of 5 stars
5 out of 5 stars review

Lots of features at low price

I bought this for back up power for my home, didn't want anything big and pricey since we don't lose power a lot or very long. This unit fits the bill perfectly, starts easily for my wife and the remote is nice. The option of dual fuel, I don't have to worry weather I have fuel for it. I haven't used it much yet, other then put fuel and oil in it, and starting it for the first time. But everything worked like it should and fired right up, in addition the noise level is not that bad. Just waiting for the power to go out to see how well it will perform.

Review from westinghouse.com
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Jan 16, 2022
Bdudley2
5 out of 5 stars
5 out of 5 stars review

Love the remote start feature

Unboxing is super easy. Hooked up to my house and it will run all lights, outlets, fridge, and hot water heater. It is not enough to run the main ac/heater but I can use the stove and washer/dryer if I turn off most other non essentiel items during use. It is definately the more cost effective option if you can live with calculating the load before using your major appliances.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Apr 28, 2024
Joker50
5 out of 5 stars
5 out of 5 stars review

Dual fuel feature and portability.

We bought this after a recent outage of electricity, although it has been an ongoing discussion in our house since the previous outage, which lasted 10 days. We have not had to use it as of yet, but will totally be worth the expense when we have this issue again.

Review from westinghouse.com
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Dec 7, 2023
Buck
5 out of 5 stars
5 out of 5 stars review

It has paid for itself

Great generator if you have propane and your power goes out for days at a time. Hooked directly to my propane and plugged in the battery tender all to a generlink 50 amp on the house. Powers everything, and you don't have to worry about back feeding the pole when the power comes back on, make sure you cover if you leave outside, for me it's great.

Helpful?3OEDIAF4FDP313589459100
Apr 20, 2024
HowArdCommoNs
5 out of 5 stars
5 out of 5 stars review

Runs like a gem!

So far this unit has treated us very well. It's easy to set-up and operate. We are still in the break-in period so I haven't pushed it at all yet, but it seems very well made. I love the dual fuel option and the best part about that is that the unit came with all the hook-ups needed for the propane. I was expecting to have to purchase that separately. The push button start is great as well as the remote start. It comes with a maintenance schedule and a parts list as well so no digging through the internet to find what you may need. The wheel could be a bit more rugged, but I don't plan to drag it through the woods anytime soon. Overall it seems like a sturdy unit and well worth the money at this price point.

Review from westinghouse.com
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Dec 23, 2021
Gospursgo
5 out of 5 stars
5 out of 5 stars review

Just What I Needed

This generator is built solid! Not only does it have the Dual Fuel option, but it is also remote start/push button start. Now my wife can roll out the generator and get it going. Very pleased with the build product of this generator. Highly Recommended!

Review from westinghouse.com
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Oct 17, 2021
Magic Mike
5 out of 5 stars
5 out of 5 stars review

As advertised

Purchased to take to South Louisiana after hurricane IDA. The electricity was out almost 3 weeks and the generator ran perfectly powering lights, fans, refidgerator, freezer and even an electric hot water heater. Very happy with the dual fuel and the battery start. If the electric panel was not so old, I believe it would have powered practically the whole house. (Excluding the central AC unit).. Very satisfied with the purchase, very well made, heavy duty....

Review from westinghouse.com
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Nov 4, 2022
Bobrain
5 out of 5 stars
5 out of 5 stars review

Easy Set Up and Use

Just received the generator this week. Assembly was very easy and prepping for use was provided via one-page instruction and also with product documentation. Generator started right up and had to call customer service as plugged in applicances did not work but the CSR was very friendly and quickly guided me in addressing my problem.

Review from westinghouse.com
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Sep 2, 2021
Gman17
5 out of 5 stars
5 out of 5 stars review

Strong

This unit is strong and powerful with 9500 running watts this will run our major household items when the power is out. No more sweltering nights or cold days or going without water and keeping our fridge going as well. Well designed with great features and well built. The last time we lost power, the gas stations were out as well, but with this unit on propane we'll be fine. Unit started right up with both gas and propane with push button start----and a remote key fob start.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100