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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 5,321-5,330 of 25,686 reviews
Apr 4, 2021
mp1_57
5 out of 5 stars
5 out of 5 stars review

Backup power for all I need

Easy assembly, a bit heavy but not unmanageable, definitely not portable though. One note on assembly, add the oil very slowly otherwise you'll spill it. I was finally able to get an interlock switch installed on my house and I should be able to run everything I need. It is loud but half of that is mechanical noise from the engine. It'll be running on propane so I'll have to alternate between, oven, dryer, and AC units but I can live with that during a total blackout like Texas had in February. Even if I never use it for a blackout it is worth the price for peace of mind.

Review from westinghouse.com
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Apr 5, 2024
Zipperman
5 out of 5 stars
5 out of 5 stars review

Best reviews!

After researching a lot of generators we decided on the Westinghouse due to all of the positive reviews. No other manufacturer had as many reviews. The electric start and dual fuel make it very convenience. After using it we are very happy with the performance.

Review from westinghouse.com
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Feb 3, 2022
Ben37
3 out of 5 stars
3 out of 5 stars review

Fit and finish is lacking to say the least.

This seems like a great generator with lots of fantastic features. I was super excited to receive it, and to try it out. Unfortunately the brackets that mount the wheels are so far out of line after several attempts I finally was able to pry them on. Unfortunately the very heavy generator won’t roll on the wheels because they are so canted and out of line. The jury is still out as I haven’t needed to run it for a long period on the mechanical aspects. But the fit and finish on mine is rough for sure.

Review from westinghouse.com
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Jan 18, 2022
BrendaStarr
5 out of 5 stars
5 out of 5 stars review

The solution to our increasing power outages.

We did our research into different types and sizes of generators and this one always came up as a reliable, powerful unit. We choose this model for its high output and the dual fuel option. My other half did not want to be handling containers of gasoline and we have natural gas directly to our home, so this unit could effectively power most of our home using a resource we already have handy. We have a few more steps to complete this project, but know we could use what we currently have and not have to worry about power outages.

Review from westinghouse.com
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Jul 16, 2021
Anonymous
5 out of 5 stars
5 out of 5 stars review

Westinghouse Generator with Plenty of Power

Great portable home generator. Has the power to run the items needed after loss of power from hurricanes and tropical storms. Our electrician created an easy hookup for our generator with an interlock in the electrical panel to prevent potential damage to our electrical system when the power comes back on. Nice to have the choice of gasoline or propane. We use ethanol-Free gasoline to prevent gum-up in the carburetor and run the unit every 2 months. It comes with a quick disconnect for the battery when not in use. The remote start is also a nice feature.

Review from westinghouse.com
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Dec 22, 2022
Crash
5 out of 5 stars
5 out of 5 stars review

What we needed

So we bought this to replace our Champion since we needed something a little bigger and able to run on propane. Was hoping to not need it any time soon--but a week after we got it and I got it setup we lost power. It handled our needs quite well but I still have some things to iron out regarding the propane and an icing issue (nothing to do with the generator itself). Even though it stalled after about 6 hours of running I am still very happy with the purchase..

Review from westinghouse.com
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May 31, 2022
JKRN73
4 out of 5 stars
4 out of 5 stars review

Great Machine, Good Customer Service, But....

Out of the box the machine was as advertised and looked amazing. The set up was easy and the instructions were clear and easy to follow. The price and features of this unit are amazing, Great Value! Now that it is running I am very satisfied. Here is where the "But" comes in. The issue I had was that it wouldn't start. I read many of the reviews and it seems to be a common problem. I called customer service and the agent gave me two suggestions, to add a little more oil so it is in the middle of the acceptable range on the dipstick, and to remove the solenoid off the bottom of the carburetor and make sure the needle is moving freely. Despite the fact that the process to removing the solenoid was a labor intensive and frustrating process, the two suggestions did the trick and it started right up. Once running it performs beautifully. But, having to do all this was a bit time consuming and frustrating. I would suggest that anyone purchasing this unit, and I DO RECOMMEND YOU DO! Make sure it is running well before you go out and try to get it going in the field or during an emergency.

Review from westinghouse.com
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Oct 10, 2023
Gene631
5 out of 5 stars
5 out of 5 stars review

Westinghouse 9500 generator

I bought this generator because I live in an area that has regular hurricane concerns. I haven't had a chance to use it yet, I was told I'd get a free cover if I left a review so I am. I will update the review as soon as I get to use the unit. It came in great condition with the hook up for propane and oil for the engine as well as wheels to transport it. I like that it comes with electric and remote start. The machine did have many glowing reviews already so hopefully I'll give it another.

Review from westinghouse.com
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Oct 24, 2021
Finman
5 out of 5 stars
5 out of 5 stars review

Great Unit So Far

Came by special freight delivery due to the weight. The box was tore up due to handling, but everything was in good order. Super easy to attach the front legs before you add any oil or gas. You just set it on the end up and bolt them on. The wheels are a breeze as well with just axle and a safety pin. I’m not going to use gas just propane so I don’t have to worry about the gas going bad or gumming up a carburetor. I’ve got a 500 gal buried tank next to my shop in the back of my one acre so I’m going to put a connection for propane there. I added the whole container of oil that came with unit and hooked up the regulator hose to a 20lb propane tank. Then connected the battery cables and flipped the battery switch to on & pressed the start button on the remote fob. It tried to start then 2 seconds later it tried again & fired right up. The only thing I wish it had on it like my smaller 3500k generator, is a economy button to run at slower rpms if there is no load or a low load. This one seems to run at full throttle since I haven’t put a real heavy load on it yet.

Review from westinghouse.com
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Sep 8, 2021
BrianC.
4 out of 5 stars
4 out of 5 stars review

Let’s hope it performs as well as it looks

This is a review from just receiving my generator, I have not started it but will update my review as I use it. From unpacking it, everything looks great and it was very simple and fast to assemble. It only took 15 minutes from unpacking to wheeling it to the garage.

Review from westinghouse.com
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