Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +56 images
Sort by |
Showing 5,291-5,300 of 25,584 reviews
Aug 22, 2021
kevin9
5 out of 5 stars review

Great Generator

I bought this a couple weeks ago and the generator is really nice. Super easy to assemble and it started right up. I am having a transfer switch put in and will be using the 50amp connection most of the time. I recommend this product! Looking forward to using it!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 1, 2022
JCAR Pres
5 out of 5 stars review

Solid Equipment

Just received this model yesterday (Wgen9500DFc) and read through the manual, start up procedures, etc. Followed through today with assembly and first start up with propane. Everything went so smooth. Very solid, no vibrations. Very impressed and satisfied with this purchase.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 18, 2021
abr82
5 out of 5 stars review

Best Options at price point!

Remember that if it’s a wide-spread power outage, many of the gas station pumps will be unable to function. That’s why having this option of propane as well is a great feature. The push start and remote start feature makes it easy for my pregnant wife to operate it while I’m at work.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 17, 2024
Garyb281
1 out of 5 stars review

Total Failure

Unboxed new generator and got it to run on propane. It would not put power out on 50amp circuit. Tried 120 volt outlets and they kept tripping the GFIC and would not stay powered. For one 120 volt outlet to work without cutting out. Not what I bought the generator to accomplish. I have a service ticket pending…

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Jan 7, 2024
Llanier44
5 out of 5 stars review

Outstanding value

After shopping for a generator for a while and doing a lot of research, I chose this dual fuel model from Westinghouse. Trusted brand, plenty of power and smooth running. It is so solidly built and well finished compared to previous generators I’ve owned. I highly recommend it and very happy I purchased it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 29, 2021
Cozz
5 out of 5 stars review

Loaded with options

Easy Assembly comes with everything you need. Hooked up to the house had no problems running heat two refrigerators, well, sewer pump, lights and technology to keep everyone online and working. Haven't had the need to run for long term outage but am confident for the next storm. Would definitely recommend the unit.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 2, 2021
trun
1 out of 5 stars review

LOOKED HARD AND LONG

MADE THE CHOICE OF THE WGEN9500DF AFTER A LONG, INTENSE RESEARCH OF AVAILABLE GENERATORS. UPON RECIVING, MINOR ASSEMBLY AND STARTUP, I'AM POSITIVE IT WAS THE BEST CHOICE. MANUALS WHICH WERE EASY TO FOLLOW, ACCESSORIES, ETC. WERE COMPLETE AND TOOK ME FROM CARTON TO RUNNING WITH EASE AND SUPPLIED TOOLS FOR FUTURE SERVICING. AFTER INITIAL RUNNING, IT WAS TESTED OUT FOR ACTUAL SERVICE AND IT PREFORMED BETTER THAN MY EXPECTATIONS FOR SUPPLIED POWER, QUIET RUNNING AND THE REMOTE START/STOP IS A BIG PLUS.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 12, 2021
Hokey
5 out of 5 stars review

Excellent Generator --Just what we needed

After looking and comparing different generators, we chose the WGen9500DF which best meets our needs. We received the generator and my husband had it up and running in 1/2 hour. The assembly was easy. Great construction fit & finish. We tested with propane first and had no problems. Easy to read manual. We will definitely will have this generator for years to come.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 2, 2021
Sandy18
5 out of 5 stars review

Excellent generator

Just received the generator. Gave it a trial run. Extremely easy to set up and get it started. Directions were easy to follow. Just be sure to go step by step. I was too eager to push the start button. Have to remember to move the fuel shut off valve to on position. After checking for all systems go, easy to start with the button and with the remote start. A breeze to pair the remote start to the generator. I was surprised at how the noise level was not as loud as expected. The unit is moveable with the wheels, heavy but not so heavy that I cannot handle. Very happy with the unit. My electrician said I got a really good generator. I should even have enough power to use my electric stove top if we loose power. Highly recommend.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 15, 2021
KevinG
5 out of 5 stars review

LOVE THE FEATURES LIKE REMOTE START & DUAL FUEL

We just received this generator and can't wait to get it connected to our electrical service and potentially getting the conversion kit for natural gas. Love the features like remote start and the dual fuel capabilities. The extra bonus is the free generator cover that we should be receiving after submitting this review.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100