Although I’ve never had to use my generator in an emergency, I do start it up and run it for 20 minutes or so monthly. It starts and runs perfectly. I have an old generator its twice as loud as this one and its half as powerful. I would highly recommend this generator to anyone who is worried about being without power for an extended period of time

Great out of the box. The directions were, in my opinion, a bit over complicated. I realize people will use any excuse to sue a corporation for any reason, but the safety warnings are too much. Started up without issue. I really like how the tools needed to complete the set up are provided.

no more power outages, just received. Had a interlock switch installed and a soft start on my heat pump. I did a break in then a trial run. Worked perfectly, powered the whole house including the heat pump. Also was able to use one burner on our radiant cooktop. this will get us through any future outages. Very pleased

I bought this unit to provide emergency backup power to my home in the event of winter power outages like the ones we experienced last year here in Texas. This unit is a perfect size to power just about everything in my house and the with the added benefit that it will run on either gasoline or propane. Also, its portable, so I can take it camping or to relatives if they are have power outage issues as well.

I received the generator (WGen9500DF) about a month ago, unboxed, installed the wheels, feet and oil. Added fresh fuel and plugged in the battery. At first this unit wouldn’t start. After going back and reading the quick start guide I realized I didn’t turn on the fuel valve, My bad. After turning the fuel valve on I tried again. It cranked twice and fired up. The very first thing I noticed was it was much quieter than I expected. I am comparing this unit to a one year old much smaller Champion. I ran this unit for two hours just to give it some run time before using it as a backup power source for our house. Last night I finally had the need to use it. Power went out, forced are heat went out and the house got cold. Rolled the unit out of the shop and hooked it to my switch. Turned on the fuel valve LOL and it started in less than two seconds in -2 degree temperatures. This thing ran two full size refrigerators a full size freezer, my forced air heater and lights in the house for 6 hours, I was even able to warm up coffee in the microwave, all of this with no light dimming or flickering no problems at all. To say the least, I am very happy with this generator.

This generator is well designed and constructed, This is a complete package with all needed to startup. Even assembly tools were provided. I love the duel fueling option, which represents a true backup for various situations that may inhibit getting energy needed.

Purchased not knowing a SUPER SNOW STORM was coming just after delivery of my generator. Although I did not have time for whole house installation, I was able to use the extension cords for most items for survival. The generator was a snap to set up and get running.

Recently bought this Generator. Fired up no problem on propane, but with gas it wouldn't start. I read some forums online of the float in the solenoid that's mounted to the bottom of the carburetor getting stuck preventing it from starting. I took it off, sure enough it was stuck. Freed it up with some carb cleaner, re-assembled it and it started right up.

I was looking for a product that could power most of my home in case of a power loss. After reviewing multiple products and canvassing multiple distributors, I selected this one. I wanted the dual Fuel because during an extended period of outage most times it becomes difficult to get gasoline for generators. I want to alternative sources of fuel. This product satisfied all my needs.

Very happy with the ease of use of this generator and thought put into the control panel. User friendly, easy to set up, dual fuel option is a must and performance is as advertised. The noise is louder than expected but is expected based on the watt generator purchased.