I purchased this generator a month ago. Assembled it, put oil in, put gas in and charged the battery. But, the unit will not start. I’ve tried the electric start and manual start to no avail. I even took my unit’s battery overt to Auto Zone to test that it’s holding a charge and it seem fine. I’ll keep working with Westinghouse to resolve the issue but hurricane season is here and I need this to work!

I bought this unit to power the whole house, and I love the dual fuel option. This model was recommended to me by 2 different friends. This is a "BEAST" generator and many features that make the use easy. I am happy with purchase, and looking forward to a long dependable relationship.

I've only had chance to run this generator for an hour, not even broken in but so far I'm very impressed. I like that it can run on propane and indeed it started right up on the fuel. Its my first ever generator so I don't have much to compare to but I connected my hedge trimmer and shop vac and the generator barely noticed. This unit is pretty loud I guess would be my biggest complaint, cause got to have at least one... :-) When it gets to final location I'll be trying to position in some way to try and further attenuate....? Will see. I'm also a little bummed that the propane high altitude kit is not available till next month but this unit for emergency power and I know I could run if I had to. Last I'll just comment that I don't remember it being in the start up notes but be sure to inspect the air filter. The outer coarse filter had not been properly installed on mine, was off center and so would not have filtered properly, and would have affect fuel air mixture so I'm glad I caught it. A little water and some time and then a clothing steamer and i got the filter to pretty much return to shape.. I wouldn't let affect any purchasing decision.

Received generator yesterday. Needed to remove the bonded jumper on the generator for my use. Called support to verify that I was terminating the correct wires. They answered on first ring and were easy to understand. They were familiar with the product, answered my questions promptly and provided me with a safety warning that if I use the generator as a stand-alone that I need to re-bond it prior to use. This is what I consider excellent support.

Did a lot of research before I made my purchase and so happy we went with a Westinghouse generator. The one we got is dual fuel, starts with a push button and tells us the fuel levels. We will definitely be prepared the next time Austin has another snow storm and we lose electricity. Can’t wait to use it!

I purchased this generator with the goal of powering our home during power outages. The generator included everything needed and installing the legs and wheels was easy. I fired it up for the first time last week and it started on the first attempt. Switching from gas to propane was also easy with no issues encountered. I've now had work done at home by an electrician for hookup to our house, and I tested this and it powered our entire home, including AC unit, no problem! Very happy with the decision to get this generator.

I bought the generator in preparation for the storm season in Texas coast area where I live and the coming winter so I’m not caught in a a terrible situation without power or heat and this one is great and has so many perks and options along with easy to use. Definitely recommend it and it’s a good affordable price for everything you get.

I'm impressed for several reasons, it is well designed for usability, it powered my freezers, fridge, lamps, wifi and an a/c unit during power outages caused by Helene. It starts like a champ, and runs on both gas and propane. I've mounted it on a heavy duty cart instead of the wheel package and can pull it with ease all over the farm.

I've been in the market for a new generator for some time and after conducting multiple internet searches and scouring through hundreds of reviews, I found this one to be the best one for what I needed and for a really great price. Living in Florida, having a generator is a must. Finding one that has a large enough power output to run our house is also a must. Our previous Honda 7500 watt generator had finally given up the ghost and it was becoming way too difficult to start, especially as I'm getting older. The push button and remote start/stop features of this model really appealed to me. With its 30 foot range, I can start it and stop it at the end of the evening from the comfort of inside my home and not have to go out into the elements. Another aspect that really appealed to me was the dual fuel capability. For those who've been in or around a disaster area, you know that gasoline quickly becomes a hot commodity and waiting in lines for fuel is always nerve-wracking to say the least. With this dual fuel model, I can have multiple propane tanks sitting on standby and I don't have to worry about the gas going bad over time. This model is 2000 watts larger than my former generator yet it is dimensionally smaller and much lighter than my previous generator which is another great convenience for storage in our outdoor shed and moving it to our house receptacle. I would highly recommend this model to anyone looking for a compact, high-power-output generator.

I bought a month ago for Francine. Thankfully did not have to use. I did hook it up and do a trial run and had no issues at all. Cranked right up with remote control, had 3 refrigerators on and lights, could not even tell there was a load on it. I believe it is going to be a great generator for my needs.