Only had it a couple weeks and all I have done was powered the house with it for an hour as a test. Difficult to get through to support. I have a couple simple questions that have still gone unanswered after many back and forth communications. Specifically operation on propane at high altitudes, and recommended break in procedure. Never got an answer to either question. I marked that I would not recommend this product based on the poor support. Is support from competing companies any better? Unfortunately I have no way of knowing.

Replaced a 5500W unit I had in order to support a greater portion of my home in emergency. This has electric start which I am very excited about (I'm 65) as well as duel fuel capability (not sure I'll use with propane but I like having the option, when the power goes out gas stations can't pump gas so having a backup fuel source might be handy). Unit arrived in perfect shape, easy to install the wheels and feet (be aware it is heavy!) and after adding oil and gas it fired right up. Almost looking forward to a power outage. Very pleased so far.

After a series of storms caused extended power outages in my area I decided to get a portable generator large enough to run my entire house. The 9500 DF has sufficient power to meet my needs. The dual fuel option is a great selling point and this appears to be a well made machine,

I bought this a month ago and it only took about 30 to set up and start. I love the dual fuel aspect; this runs my small work shop and my home when i lose power. Very adequate for my needs and so far is easy to move around and quieter than my old 10,00 Gentron.

Already happy with the price, and the order to arrival time of 6 days was incredible. Out of the box, simple set up (add wheels and feet, fill with oil and choose your fuel). I'm using LP until I need this for an emergency to keep the system clean. Fired right up on first push of remote button. Electrician is outside hooking up my quick connect - I'm almost looking forward to the next power failure LOL.

I just purchased and did a trial run. It was an easy set up and I was able to run my 4 ton AC and air handler, several lights, two refrigerators, garage doors, some receptacles, and one electric burner on cooktop. My hot water heater drew too much amperage, so if I need to use that, I would just need to switch off the AC for a little bit. Total amperage on A phase was 35 amps and total amperage on B phase was 25 amps. With a 40 amp generator main breaker, I still have a little room left to turn a few more things on.

Great Generator with all the power and options to support a med-large home. I love how easy it is to use and set up, to include the remote and push start. I absolutely love the option to use either gas or propane to fuel the unit. Great value and peace of mind when the need comes to power your household appliances. I’d highly recommend this unit. A must have for FL residents.

I bought this about 2 months ago so that I can connect it to a transfer switch that was installed on my house. Easy to start, easy to connect. Powered the whole house (thought the load was reduced on purpose). Dual fuel is a dream for a stand by generator since you don’t have to worry about a gummed up engine that has been stored all winter.

I bought this generator in May when I moved into our new home. Although I haven't had a chance to really test it out (thankfully we haven't lost power yet), I did get it all set up and ready to go. I was pleasantly surprised to discover the "remote control" fob for the unit. What a great addition to an already great product. Once I charged up the battery for awhile, I did a test start, and the generator powered right up. I'm excited to see it in action!

After seeing the issues Texas had last year I decided it would be best to at least be prepared. I bought this generator because it is large enough to run my house without having to worry. I am installing an on demand water heater so we will have everything we need to survive if things get bad. I believe it is money well spent!!