Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
26K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,116)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

Member photos

  • +108 images
Sort by |
Showing 4,891-4,900 of 25,815 reviews
Feb 19, 2023
Reviewer name: soupy2023
5 out of 5 stars
5 out of 5 stars review

Westinghouse gen9500df generator

I brought a 7500 watts Westinghouse a few years ago and always started up and run my house with no problem. so we upgraded to a 9500 watts with remote and dual fuel generator now I had it 2 weeks now and runs good and has about the same running time as the 7500 watts

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 8, 2021
Reviewer name: Andrew85
5 out of 5 stars
5 out of 5 stars review

Very impressed with build quality

Bought this generator a week ago, and just took delivery of it yesterday. Very impressed with the build quality and features. Very stout looking generator. Started up on the first try with propane. Not as loud as I thought it would be. Going through break in process now, but should handle everything I need it to.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 19, 2022
Reviewer name: chrisd-2
5 out of 5 stars
5 out of 5 stars review

Easy shipping and setup

Generator shipped and was delivered on time with no issues at all, they placed it in my shop for my wife while I was out so it would not get wet. No damage anywhere on the box or inside. The setup with the quick start instructions was super easy and took about 10 min. Start up was simple as expected with the electric start and I appreciated having them ship in the box 1.1Q of oil, it's a small thing but showed thoughtfulness by the manufacturer. Also included a funnel and spark plug removal tool, again something that I've seen others omit from their packing. Testing of the generator went with no issues and performed exactly as expected and it's ready for our next power outage.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 23, 2021
Reviewer name: KarenN1966
5 out of 5 stars
5 out of 5 stars review

Extremely Well-Made

I bought this to replace a smaller generator on which I was tired of replacing carburetors. This was, in my opinion, a GREAT value for the features but I was even more pleased when it arrived and I saw the quality of the product. I would highly recommend this to anyone looking for a portable generator with the power to run your whole house.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 19, 2020
Reviewer name: valkyrie
5 out of 5 stars
5 out of 5 stars review

First whole house generator

Did my homework on generators, this was the best option for me. I wanted duel fuel, push button starts, reliability, long run times, auto choke,lots op power, and a good warranty, this one checked all the boxes Set up was easy, first ran it on propane then tested running on gas runs perfectly on both, now looking forward to our next power outage.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 28, 2023
Reviewer name: GFORCE
5 out of 5 stars
5 out of 5 stars review

Solidly built!

We live in Maine and so happy to have purchased this during the winter storms! The remote start is a luxury that I wish we had upgraded to a long time ago! It appears durable and I love the versatility of being able to use both gas and propane. It appears to be solidly built and I am hopeful it will be durable enough to hold up for many more years!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 17, 2024
Reviewer name: Tombiehn
1 out of 5 stars
1 out of 5 stars review

First emergency and it is failing

I have had this for 2 years. Before last night wild have given it 5 stars. Power went out, cranked it up abs worked great....for about 5 hours. Now 7 hours later, it has died 3 times... when it runs, the unit intermittently generates electricity. 38 degrees outside....53 in my house because my "great" generator used 6 to 8 times camping, is not doing it's job, the first time it was a necessity. I can't even run my coffee maker. It is frustrating and my household......8 including a pregnant woman and a 10 month old....are cold.....NOT HAPPY

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, We are sincerely sorry to hear about the challenges you've faced with your generator during a critical time. We recognize the urgency of your situation, and we appreciate your patience and understanding as we work to resolve this matter for you. Your feedback is invaluable, and we are committed to making sure your experience with our product meets the high standards we aim to uphold. Please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you. Thanks, Sydney, Westinghouse

Jul 25, 2020
Reviewer name: RSTYLIST
5 out of 5 stars
5 out of 5 stars review

GREAT FEATURES

READY FOR ANY HURRICANE COMING TO SOUTH FLORIDA IN THE FUTURE. FEATURES TO THE MAX AND WILL PROVIDE ALL THE POWER I NEED FOR MY HOME. UPON ARRIVAL AND ONCE UNPACKED. OILED AND FUELED IT STARTED UP LIKE A CHARM WITH THE SUPPLIED REMOTE FOB. TERRIFIC BUY !

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 27, 2020
Reviewer name: Golfer
5 out of 5 stars
5 out of 5 stars review

Well thought out design

I was able to go from carton to operation in a couple of hours. All the operational features are well explained in the manual with simple instruction. Pairing the remote was easy. Didn't expect the battery charger and charging port. Started immediately in both fuel modes.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 23, 2020
Reviewer name: swalsh
5 out of 5 stars
5 out of 5 stars review

it a beast

great piece of machinery. purchased for hurricane season and luckily didn't have to use it this year. Remote start is a nice feature but push button start works beautifully. easy to set up. good quality wheels and moves around easily enough. plenty of power to run ac unit if needed.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100