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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,881-4,890 of 25,584 reviews
Feb 6, 2022
HighPlainsDrifter
5 out of 5 stars review

This unit does everything I need

Purchased to run the house in the event of power outage. Have used it twice already. Love the dual fuel feature. Our plan is to only use the propane feature as maintaining gas engines is time consuming and can be annoying. One nice feature is the remote start which was handy in the middle of a storm. The unit with the propane tank was set up in advance of the approaching storm. Once the power went down, flipped the mains and started the unit from inside the house. So far the generator has exceeded our expectations. Planning another purchase in the near future to run our remote power needs.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 19, 2024
tattooedluvbeast
5 out of 5 stars review

Easy setup

This was bought for a project that has no power hook-up. The set -up was so easy. I will advise that you read over the directions before doing the remote start pairing. It was very simple to do. Just take it easy! The generator fired up after a push on the stater of about 3 seconds. Very impressed! Also, it takes the whole bottle of engine oil and 5 gals of gas to fill.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 31, 2021
Tommy C.
5 out of 5 stars review

Best Quality

I have used a smaller generator of another manufacture for 15 years and wore it out. This replacement generator is so far advanced that it is like day and night to compare. The digital voltage/frequency/hour meter is so much more convenient than trying to keep records and monitor with volt meter. First startup was unbelievably smooth. Quieter than my old 6200 watt. Engine runs like singer sewing machine. Attached to garage and simultaneously ran multiple compressors, large 12 amp grinder, overhead cable winch and garage door opener without a blink. Great access for maintenance. Actually easier to move around than old smaller generator, beter engineering for wheel placement. This was a great buy!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 7, 2021
dafuzz1981
5 out of 5 stars review

Amazing product!

I like all of the features, the dual fuel is great and having it be electric start saves energy. And with the remote start key fob i don't even have to leave the house to start it. It runs great, and puts off all the power i need. Westinghouse is an amazing generator!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 27, 2020
Leonardo
5 out of 5 stars review

I couldn't be Happier! Great Value

I just received the Wgen9500DF and had an opportunity to test it for about an hour. The first thing I noticed was the quality of the generator as it related to everything being where it was supposed to be; fastened correctly, and the ease of getting it started. I had a previous generator from a well known company, and it worked, but was not well put together, and couldn't touch the Wgen9500DF in the way it functioned. It finally died, and this was the replacement. The Dual Fuel is another great asset. It's a great improvement. I feel ready for whatever comes along!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 10, 2023
MF714
5 out of 5 stars review

Happy Wife-Happy Life

Outstanding workmanship. Great instructions that, in spite of its weight, allowed me to totally prepare the device. It is also not as noisy as I thought it would be. Living in FL, my wife has been after me to get something to protect our food/lights. Hope I never have to turn it on. Beautiful piece of equipment! Please send me the generator cover to help protect it! Thanks

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Apr 30, 2021
jimmym44
5 out of 5 stars review

very impressive

i was impressed before i ordered it. i was even more impressed once received it. it has features that are not even mentioned in the description. it has everything needed. nothing else to buy. complete hookup, gasoline and propane. PERFECT Thanks Westinghouse for a great product'

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 11, 2024
Gunny Rod
5 out of 5 stars review

Westinghouse-WGen9500DF

The WestGen9500DF was very easy to assemble. It was also at our location a day prior. I have not fired it up yet however, it is made in the US of America and I'm excited of that and not supporting the China. The Gen looks great! I will write another review when I test run it. Thanks in advance for the WGen. I'm a veteran and wanted to ask if your company supports veterans because I wanted to know if you can help with a crediting my card the discount if you are supportive. Please inform as soon as possible. Just wondering. Thanks again! R/S Jose, A. Rodriguez USMC 20years of service Semper Fi

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 13, 2025
lou48
5 out of 5 stars review

GREAT REPUTATION

Purchase this unit a few days ago after owning a smaller unit that I have had for a few years. With the on going power outages I needed a larger unit to handle the loads living in a house with well water and septic system. I know this unit will last a long time

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 5, 2025
HMeyer
3 out of 5 stars review

Potentially a Good Generator, only time will tell.

At this time I am only giving a 3 star. Due to the fact that I can not manually start it with the pull cable when using propane. It will start manualy with the pull cable on gasoline with more than usual effort, then I would expect. But it will start at least manually on gas. I would like to give it a 5 star rating, but I am concerned about it not starting on propane using the manual pull cable. I would expect something better new right out of a box. Even the excessive effort to start it manually on gasoline. It starts with the starter and with remote key, both on propane and on gasoline. It seems to run really good and holds a good heavy load, which I'm impressed, at least about holding a load.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for sharing your feedback with us. We're glad to hear you're impressed with the unit's performance and load capacity! We understand your concerns about the manual start on propane and the effort required for gasoline. Your input is valuable, and we’d like to assist further to ensure you have the best experience. Please get in touch with our customer support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the manual start issue and explore solutions. We’re here to help! Thanks, Sydney, Westinghouse