The item was very well packed and arrived in good condition. The instructions for assembly were clear and assembly was easy. The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again. I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup? I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc. I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.

We are moving into a new house with solar and will install a transfer switch to allow this unit to activate on loss of line power. With this and solar we will no longer be at the mercy of the power company. The assembly was easy and it started after using the choke. I tested it with multiple loads and could hear it change speed as it matched the load. Lovin' this generator...I think my son-in-law will be getting one now.

I just received this generator and I am extremely impressed. Much better quality and accessories than I thought. I have already used it with two different welders for many hours and it works awesome. The electric start and the remote are a great accessory as well as the 50 amp plug for my camper.

the WGen9500 dual fuel is simple to start and swap out fuel sources with the propane option. Needing only a couple propane tanks instead of fighting for multiple gallons of gas during the course of a hurricane is worth the price alone. This generator runs the house water pump, AC, refrigerators, freezers, during power outages for about 12 hours on a single 20 lb tank of propane. I love it!

I bought this as an emergency back up for the rolling black/brownouts suggested to be repeated this summer and beyond. I was afraid of the weigh but I find it very maneuverable for a 74 year old. It’s easy to start and easy to keep fueled (I prefer the propane option). The WGen 9500 will easily handle my refrigeration, pool and HVAC needs during an emergency. I hope I never need to use it, but I am glad to have it

I bought this about a month ago due to our wonderful state and utility not being able to keep us safe from fires cause primarily by their negligence. OK I'll stop there. This gen powered my home very well. I was able to use everything I wanted to with it. It was nice being able to get up in the morning and just push a button on the phob to turn it on and then the same to turn it off at night. Great product thus far.

Arrived in good shape, no damage. Started right up and runs well. It is replacing a Honda generator for much less money. I love the remote start. Waiting for a power outage to test on the house, we live in California so it should not be to much longer.

I purchased the WGen9500DF to power my small house and shop during Davey Tree Power outages (PGE NorCal). Upon receiving the generator and setting it up, I ran it on propane for an hour. This thing is a beast! The remote works perfectly. Starting and stopping the generator from inside the house. (within line of site) I found that it was necessary to change the oil after that first hour test/break in, because there appeared to be enough metallic debris in the oil to warrant it. I found it easy to drain and refill the oil in the generator without making a mess. A little over a quart of oil is cheap insurance that our new Westinghouse generator will last a Long time. The only disappointment was that the air filter was not installed correctly at the factory. The outer portion of the two stage filter was Not fitted in the filter box correctly so the filter box cover cut into it. I called customer service for a replacement. Also "transfer switch ready" appears to mean that I have to use the Westinghouse ST switch, with extension cords to have the generator automatically start for back up power. I called tech support and have yet to hear back.

I bought the 9500 model especially for the dual fuel capability. I had the unit shipped to me which came a week early. Immediately after unwrapping the unit I spent a few minutes going over the literature and proceeded to assemble. It was packaged extremely well and only took a few minutes to set up. Runs much quieter than my previous smaller genny. I intend to power the entire house on this one unit. I strongly recommend this genny to all those trying to decide which one to purchase.

We used this on our off-grid property in 8 degree weather! It ran like a charm through the night. The set-up was easy. The dual fuel option will prove to be beneficial as fuel cost change! Battery, quickstart, remote start, low oil shutoff and fuel guage big plus. Guages easy to read and consistent running power. Looking forward to longevity with our new generator!