After completing the assembly (wheels, feet, ground cable, gas) there were 2 issues. first the fuel gauge does not work, did not budge after filling the tank. Second it started right away on propane but refused to start on gas and didn't until after much troubleshooting then decided to drain the carburetor float, after which it started right away - must have had something remaining from the factory.

Did a lot of research before I made my purchase and so happy we went with a Westinghouse generator. The one we got is dual fuel, starts with a push button and tells us the fuel levels. We will definitely be prepared the next time Austin has another snow storm and we lose electricity. Can’t wait to use it!

Received the generator a week ago and just set it up. Set up was very easy and straight forward. I have only tested the generator using propane thus far and it fired up first time with no issues. I tested it using several power tools and to run a compressor and it worked great. It seems quite robust and should run everything I'll need to in a power outage as well.

Can't believe how easy the assembly was! 5 minutes to put the wheels and mounting feet on. Added oil, nice touch providing the oil as well! Added gas and and fired it up. Started instantly and worked like a charm. It's obviously very well built and I expect it will give me many years of service!

I only bought this generator last week, but have run it on both fuel source, and it runs great. I did however find that the remote start feature seems rather useless, as you have to turn the battery switch (next to the start switch) on before you can use it. There are a lot of other really good features with this unit though, and I plan on doing a 3-way power switch at my meter so as I can run most of my house directly if the power goes out (cheaper than a transfer switch).

Bought this for ease of mind during an outage or storm. Came well packaged, thorough instructions, and complete with everything to startup and maintain the unit, minus fuel. Haven't used it yet but I'm certain that it will do the job. Will provide a follow up review when used

This is a very well thought out generator that has it all. It is strong enough to power my house (I was running on propane and kept the gas furnace blower going as well as fridge, freezer, lights and tv). Electric start is a nice touch but wonderful that they kept the pull cord too! Dual fuel is awesome! I don’t have to run the carburetor dry each time I use it. The controls are simple and there are lots of plug options. I love it!

This is my second Westinghouse Gen, I upgraded my faithful WGen7500 because I’ve gone through 2 hurricanes and my home required the 50Amp capacity. So far this Gen outperforms my previous faithful 7500 in power, reliability, lower noise, and longer running time. I was surprised it was quieter than the 7500. It runs all night on a single tank of gas. The remote starter is reliable and works from long distances. I really like that it has the dual-fuel feature, for when gasoline isn’t available. The various electrical ports, and the battery maintenance charge adapter are very useful, It’s great when product developers put themselves in the shoes of their prospective customers. I keep it plugged in, to be sure it push-button starts. I already used this Wgne9500DF twice during power outages that lasted 7 combined days. Didn’t disappoint me in any way. I reviewed several top gen manufacturers and decided to stay with Westinghouse, because of good experience with it, and the features, techonology, excellent workmanship and built made it an easy choice. Keep up the good work WH, don’t water-down the good products you’re making.

Living in Florida is a challenge. After Hurricane Ian left us powerless for 11 days, with no electric to work the water pump and every electrical device in the house. When the dust settled, we realized we needed a strong generator to get us through any other outages. After much research, I settled on Westinghouse model wgen9500dfc, a 12,500-Watt dual fuel portable generator with remote start and a transfer switch outlet! The outlet is very important because the best setup for these generators is having a transfer switch outlet on the house that feeds into your breaker box. This is the safest way to run every system in your home following a bad storm with an outage. This allows you to plug the generator directly into the breaker box, block any incoming electricity from the power company so that you can select everything to be run on this big generator. Including your central air, which is a must in our hot humid climate. It's bad enough cleaning up after a hurricane, worse yet if you have no way to wash, clean, eat, protect, - all facets of home ownership here. Now that the new 2024 hurricane season is upon us, I've set up the brand new generator and following instructions to have it broken in and ready to go for the next emergency. We used non-ethanol gas which keeps your engines running clean. Follow the few directions to start the first time. It started right up! All by the push of one button. It's wonderful to not have to have a PhD to run a piece of equipment. Thank you Westinghouse, for an amazing all house generator of this quality. We feel much more secure now especially with the forecasts of many storms this year. Sincerely Gina E

I purchased the generator to use in power outage . I received the generator all the items were in the box and it started up without any issues at all. I highly recommend the W Gen9500DF due to its great quality and power output thats higher than many units in the same price range . I also appreciate the 3 year warranty longer than most other generators on the market.