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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 4,601-4,610 of 25,690 reviews
Aug 23, 2024
JenD427
4 out of 5 stars
4 out of 5 stars review

Like it so far

We purchased this generator because our home frequently loses power. We haven't lost power since purchasing it (wrong season for the frequent power outages) but we like what we have seen so far. We love that it seems very easy to use and we can choose which type of fuel we want to use to power it. Easy enough for me to roll out and start by myself if my husband isn't home during an outage and will power all our important necessities

Review from westinghouse.com
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Mar 23, 2025
Syclone10
5 out of 5 stars
5 out of 5 stars review

Dual Fuel for the win

I purchased this generator 2.5 years ago for just in case we need situation. As soon I received it, I ran with both gas (ethanol free) and propane through just to make sure everything worked correctly, and it did. Flash forward to this past week when we got hit with a blizzard with 70 mph wind gust snapping power poles and taking out our electricity. I got out this generator and first tried starting it with remote start finding out the battery was dead my fault for not keeping on trickle charger. First, I tried starting on the gas setting and it wouldn't pull start, I'm sure from the gas sitting in for 2.5 years my fault again. So, then I hooked up a propane tank and switched it over, and it started on 3rd pull. After running on propane for 3 hours I wanted try the gas setting again to see if it after running it would stir, free up the gas that was it and I did add some fresh gas to it as well, it started on 2nd pull and ran the rest of the time with no problems. I will definitely drain the gas out this time or add some fuel stabilizer. And of course, put the battery on a trickle charge.

Review from westinghouse.com
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Sep 8, 2021
Ken78
5 out of 5 stars
5 out of 5 stars review

Needed a portable generator

New arrival. I just purchased the WGen9500DF, and was registering it online. It gave me the option to write a review. My chief reason for purchase is home care for my mother-in-law. She is bed bound and on a feeding machine. There are frequent electrical outages in this region, and it is a necessity to maintain her electronic equipment. I have just purchased this, and have not yet used it. I initially wanted a certain portable generator, and I followed up with some research. I discovered that ONE I initially wanted is a rebrand of the Westinghouse, and realized that the Westinghouse was less expensive. Then I looked up a few "Top portable generators of 2021" lists, and either the WGen7500 or the WGen9500 were either on the top of the list or not far from the top. I have confidence that the WGen9500DF will accomplish what I need it to do.

Review from westinghouse.com
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Sep 6, 2020
LBH%%
4 out of 5 stars
4 out of 5 stars review

Runs Good so far

I just purchased this. Shipping was super fast and it arrived ahead of schedule. It unpacked and assembled very easily. The battery was fully charged and the units started right up and runs smoothly. Can't really give it 5 starts yet because I have not tested it under a full load. What I can report is that it runs very smoothly and is quieter than my last Gen. It is also quite easy to move around as well.

Review from westinghouse.com
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Aug 13, 2020
Shawn48
5 out of 5 stars
5 out of 5 stars review

Good product

I bought this last month and needed to use it already due to a power outage. Hooked it up to my 30AMP transfer switch and it powered most of my circuits in my house. Even including my central air(needed to turn some other circuits off when running AC).

Review from westinghouse.com
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Jul 10, 2020
GenBoy 9500DF
5 out of 5 stars
5 out of 5 stars review

Zero to Hero

I bought this model (WGen9500DF) because it has all the features I need and I have to say the first one I purchased was a lemon because right out the box it would not start. Spent 3 hours on the phone with a service tech and still could not rectify the situation. Turned out to be a bad fuel selector. Sent it back, got refunded and bought a second one. This one started right up with no known issues. worked as advertised. So far so good. I'm loving my new gen and all it's unmatched perks that go with it. Built good and sturdy and pretty quite for a huge gen like this one. We'll see how she performs under a real world situation down here in Hurricane Central.

Review from westinghouse.com
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Nov 18, 2021
BDorsey
1 out of 5 stars
1 out of 5 stars review

Caught fire

Generator set up per instructions and quick start guide. Started Generator with remote and started quick and began to run. After about 8 minutes of running, the generator began to sounds like out of gas then died. Tried to re-start generator by pushing start button on front panel of generator and wires from just behind the front panel sparked and caught fire.

Review from westinghouse.com
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Aug 31, 2021
VeryPleased
5 out of 5 stars
5 out of 5 stars review

Feel like I'm better prepared

I bought this a couple weeks ago. I received the delivery and put the wheels on. That makes it very easy to move. I will be firing it up within the next couple of weeks to try it out. This is my 1st generator. I got it because of the dual fuel option.

Review from westinghouse.com
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Nov 16, 2021
Mr. MaGoo
5 out of 5 stars
5 out of 5 stars review

WGen9500DF

Purchased generator to use in conjunction with Generlink 40 Amp transfer switch to power house during electrical outages. The generator’s 9500 running watts, electric start, 240 volt 50 amp outlet, and main breaker switch made this generator well suited for the job.

Review from westinghouse.com
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Dec 23, 2024
Jakeh223
4 out of 5 stars
4 out of 5 stars review

Nice generator

I purchased this generator over a year ago and it’s been in the box since. I recently pulled it out to prepare for a potential storm and I was impressed by the look and features on it as well as the ease of setup. Also, the battery still had a good charge. Good enough to start the generator a couple times on the first test starts! I’m excited to get to try it out for real and see how it handles loads.

Review from westinghouse.com
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