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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (281)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 451-460 of 25,579 reviews
Jun 9, 2025
adboy
4 out of 5 stars review

Purchased Generator - great so far

We moved into a new home 2 years ago out in the country. Neighbors told us - we don't lose power very often, so you really don't need to spend the money and get a generator. Well five major power outages later we broke down to get a generator. We researched a lot of generators and purchased the WGen9500 - so far so good - it's been working great. I will admit it is a heavy unit. The system runs all of the essential items we need and then some. We did have to purchase some of the electrical power connections. But it does come with all of the essentials to hook up to a propane or natural gas. It also comes with a can of oil and set up is very easy.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 25, 2025
Bill Dane
5 out of 5 stars review

Glad we had this generator

We live rural in MI. Storms have been bad this year. We ordered this generator on the advise of our electrician installing a transfer switch for us. Glad we did. Right out of the crate it started up and then ran for several days while power was out. No problems

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 10, 2025
Florida coastal man
5 out of 5 stars review

Have had no issues with generators great value

I bought 2 of the generators last year installed one at moms house and one at sons house wired them into house panel kept all appliances an lights running during Hurricanes so I bought another one this year and installed into my house thru panel ready in case it is needed

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 29, 2025
Generator Rookie
5 out of 5 stars review

First time generator owner

Had this one day and can see the utility! Instructions very easy to follow. Can run my AC for a 2600 square foot home and a mini split AC for a 400 square foot room over a garage simultaneously. Getting used to the running sound volume. Transfer switch and 50 amp cable is the way to go.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 23, 2025
Tommy42
5 out of 5 stars review

Dual Fuel is the best.

I just bought this and I’m super excited about it. In the area I live my house is prone to outages and the peace of mind I get knowing I have this generator and the dual fuel option is something you can’t put a price tag on. Very pleased with the product!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 5, 2025
Spence1234
5 out of 5 stars review

Outdoor Generator

Just purchased July 2025. Easy set up. Installed wheels and feet. Connected the battery and added the oil. Tested the generator running with propane. Started with the push button start. Held the button for 2 seconds and the generator started up. No issues. Paired the remoted start and tested the start up. No issues started the first time with the remote start. The generator does need about 5 hours of run time to break in per the owners manual. Bought the generator as a backup for potential power outages.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jun 29, 2025
The3dm
5 out of 5 stars review

Very please with the quality

Received my Wgen9500Dfc 3 days ago and couldn't wait to get it all setup. Talk about easy, attach the wheels, the rubber feet, add oil, connect the battery, add gas and it was ready to go. Took 30 minutes and it was up and running. I feel ready for the next power outage and secretly can't wait to put this to the test.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 11, 2025
Crash509
5 out of 5 stars review

Well worth the cost

I've only had this for a few days and haven't run it yet. I have it ready but I'm still reviewing directions. I have an old generator that is smaller. This one has many upgrades over my old one. I want to be sure of all the directions on how to run and maintain. Seems very well built.

Review from westinghouse.com
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Sep 7, 2025
Unsatisfied buyer
1 out of 5 stars review

Need a repair manual! Less then 30 days

I need a repair manual for this model. Less then 30 days and the connecting rod broke. Contacted company I bought it from told me to file warranty claim. So I did. Was told to find a shop and they would pay 200 to have it looked at but after that I needed to cover the rest! I will never buy one of these again!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for sharing your feedback and bringing this to our attention. We’re very sorry to hear about the trouble you’ve experienced with your generator. Our support team is ready to help get this resolved as quickly as possible. Please reach out to us directly at westinghousevip@wpowereq.com with your case details so we can review and work toward the best solution for you. Thanks, Sydney, Westinghouse

Aug 8, 2025
Charliegeorge
4 out of 5 stars review

Outdoor generator

Purchased due to husband on oxygen concentrator and it needs power to run. This is just back up in case our power goes out. We have not set it up yet and need to have someone come to create a plug in so I can just plug it in and start it up. I like the idea of duel fuel, LP or gas. Still need to learn more about it . This review is so I can get a free cover for it

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100