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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.7K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,112)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 441-450 of 25,797 reviews
Apr 28, 2026
Reviewer name: No nickname 04/28/2026
1 out of 5 stars
1 out of 5 stars review

No Title

happy with product, but was told we would get a bonus gift after submitting a review - that was done months ago - where is the gift??

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hi, Thank you for your initial review. We're happy to hear you are happy with your unit and look forward to hearing your updated thoughts once you get the opportunity to put it to the test. Thank you for bringing this to our attention, please reach out to us at westinghousevip@westinghouse.us with your case number and we'd be happy to escalate it for you. Thanks,

Jan 26, 2026
Reviewer name: Nick1998
4 out of 5 stars
4 out of 5 stars review

Great features

I love that it has a start button and a remote. You can either use propane, natural gas or gas. It's easy to move around with the wheels.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 21, 2026
Reviewer name: Dhruva
3 out of 5 stars
3 out of 5 stars review

Worked well for a year and now the the display panel is blank trying to go thru warranty repair process now

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter. Thanks,

Mar 6, 2026
Reviewer name: BigDaveRI
5 out of 5 stars
5 out of 5 stars review

Well thought out design, good features.

Fired right up on propane, makes electricity. Remote start / stop works nice i think that mat come in handy.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 1, 2026
Reviewer name: GKOP
5 out of 5 stars
5 out of 5 stars review

Excellent Purchase

Excellent purchase. Great operation. Control panel arranged really well. Functions and maintenance points easily accessible.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 13, 2026
Reviewer name: Axlem1a2
4 out of 5 stars
4 out of 5 stars review

Great features.

So far, after unboxing, very easy to assemble to the Stabilizers and wheels. Having a key FOB to start it is great.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 2, 2026
Reviewer name: JLA71
5 out of 5 stars
5 out of 5 stars review

Easy to assemble and use

This generator was a life saver during the recent ice storm in Kentucky- we were without electric for 50 hours!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 24, 2026
Reviewer name: Bitacik
4 out of 5 stars
4 out of 5 stars review

Over all good

Working good, sometimes need more try's to start. Seems like not enough starting power. Manual start is very hard. Propane seems working best

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 12, 2026
Reviewer name: James Alcide
5 out of 5 stars
5 out of 5 stars review

The remote starter

I got this generator a year ago, easy to set up and use. Love the remote starter! All I need is that free cover!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 17, 2026
Reviewer name: Starpower
3 out of 5 stars
3 out of 5 stars review

So confused

I just set it up and have not used it. I'm actually trying to figure out if I should be doing propane or gas or both or one or the other.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen9500DF! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@westinghouse.us. Thanks,