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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
26K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,116)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 4,251-4,260 of 25,811 reviews
Nov 3, 2020
Reviewer name: Tikihutguy
5 out of 5 stars
5 out of 5 stars review

Great unit with neat features

Replaced a 20 year old Generac 10000. The features on the new generator are outstanding. Dual fuel is a real bonus. No carburetor worries when using propane. Fuel guage. Data read out for hours used AND service reminder. Quiet and powerful....

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Apr 1, 2025
Reviewer name: Krazekat
5 out of 5 stars
5 out of 5 stars review

Great Features

I brought this to replace my 20 year old one. Just little to late during Hurricane Helena my old one shorted out my refrigerator so I had to buy me a new refrigerator. Plus my new one has a lot more place to plug different things into and Also the duel fuel that I can use

Review from westinghouse.com
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Nov 20, 2021
Reviewer name: Aestill
5 out of 5 stars
5 out of 5 stars review

Lots of great features

I hope I never have to use this, but I’m so glad I have the capability. This generator has so many great features, and is a breeze to operate. Love that I can literally switch between fuel sources, and the remote start. This generator is a beast, and I know we can stay comfortable and safe during those harsh weather events.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 9, 2021
Reviewer name: nessie
5 out of 5 stars
5 out of 5 stars review

Easy to follow startup and instructions!

We bought this for single family use. Arrived quickly. We love that there is a dual fuel feature. It was well packaged with everything we needed to get started. The instructions were easy to follow and we had the generator running in about 10 minutes from opening the box! The parts seem strong and well made. I know it will bring us peace, as we live in a very wintery state

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Apr 21, 2022
Reviewer name: Duel Fuel 9500
5 out of 5 stars
5 out of 5 stars review

Best Features

This Westinghouse 9500 DF generator just came in today. I assembled the wheels and mounting feet with no problem. I will have to go to a hardware store to purchase a fitting to hook up the supplied hose to my propane valve. If this were an emergency, I could still use gas. That is why I purchased a duel fuel generator.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 9, 2021
Reviewer name: Syberson
5 out of 5 stars
5 out of 5 stars review

Good

I hesitate to leave a review after only owning something for a few days because the thing could break tomorrow. That said, so far this generator is impressive. I've fired it up a couple times and put some small loads on it and it didn't miss a beat. It runs smooth and my 21 gallon 120 volt 20 amp air compressor did not make this thing bog down when it kicked in and started running. I love the dual fuel option but haven't tried the propane yet. Easy to assemble and quick to get up and running. Sound is equivalent to others in this class and I thought was acceptable. Not too heavy and fairly easy to move around. The only issue, and it may not really be one, is the rated THC of less than 23%. I assume the 23% is the max running at capacity and if only pulling 5k watts this may be much lower. How much? I wish I knew. But there are ways to to accommodate this when plugging in sensitive electronics. All in all I definitely recommend this generator. Time will tell how long it will last, but so far so good.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 31, 2022
Reviewer name: Jim830
5 out of 5 stars
5 out of 5 stars review

Great Generator

Bought this generator as a home power backup during hurricane season. This is one of the few generators that I found with a 50amp circuit. The panel layout is great. The trickle charge feature is a great option. I keep it plugged in all the time. Overall, it is super-simple to operate and very well built. No issues so far and don't really expect any in the future.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 27, 2021
Reviewer name: lights on bruce
5 out of 5 stars
5 out of 5 stars review

Sweet Machine

This generator has all the features imaginable. The construction and quality is the best there is. It starts instantly and runs smoothly. The start fob is wonderful. You can stay inside and start the generator. The Westinghouse reputation is outstanding and I'm very happy I purchased this generator.

Review from westinghouse.com
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Jun 6, 2024
Reviewer name: pawpawpawpaw
3 out of 5 stars
3 out of 5 stars review

reviews

i am a little unsatisfied, as of right now the generator seems to be fine but i did just get it, i can right a more honest review in a couple of years which is why i purchased it in the first place, i purchased it because it has 21,000 5 star reviews and now i see why, they offer you a cover for a review so i can't trust all these reviews as honest reviews /?/?

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hello, thank you for letting us know how you are feeling, please rest assured these reviews are all genuine and honest reviews. We do offer a cover as an incentive to review the unit as the more reviews we have the better we can use the data provided both good and bad to improve our products. We hope you get the most out of your WGen9500DFc and if there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com . Thank you, Zach - Westinghouse

Dec 31, 2021
Reviewer name: BigSlick7707
4 out of 5 stars
4 out of 5 stars review

Generator

I just received this today. I tried to follow some of the directions about the grounding etc. and the pictures were not quite what was on my model. I hooked it up to propane and it fired right up. I am waiting to get a switch so this can be connected to my house and then I will also try the gasoline so I will update when that happens. The true test will be if we get a freeze need to use it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100