Received the generator in a nicely packaged box. Only a couple small visual defects, did not impact the function of the generator. Setup (assembly, adding oil, reading setup and start steps) only took about 15 minutes and was very simple. Overall a great product

Purchased for home back up and recreation. Features are awesome. Everything easy to get to. Easy set up. Fired right up on propane. Haven’t ran on gas yet. The set up of the front panel is perfect. Only reason I didn’t give 5 stars is because I haven’t used it enough.

I haven't started it yet, but I did add oil. The directions were vague about the amount of oil, and the provided oil was not enough to fill to the required level. It does mention a number of places to not overfill the oil. Because of that, and the black of telling how much oil is needed to fill it, I had to check the oil level about 10 times. First world problem, but that is my experience with the generator so far. I'm excited to try the 3 fuels, but I need to get a natural gas line installed first.

I needed a portable generator to provide both backup power for my home and enough power to run my welder in remote locations. It comes complete with gas and propane fuel capability, and all the necessary hoses and regulators. Assembly was much easier than expected and the instructions are well written. This model not only has push-button battery electric stat, but it also has a key fob remote control. The included oil is the exact amount needed to fill the crankcase to the proper level. It started immediately after filling with gasoline. It's not a super-quiet, but it's a lot quieter than my current 3500W generator. The power outlets provide both 110 volt and 220 volt options. I was surprised to see that it's made in Vietnam, not China.

I bought this generator about a month ago and I am so glad I did. It is very easy to use especially with the remote start. I love the duel fuel option as I am running it currently on propane. Every so often we get severe weather in Virginia and lose power. Now I don't need to worry since this generator can power most of my home.

I am replacing a 20 year old generator with similar capacity. The remote start feature is what convinced me to get this unit. Also, compared to my old generator, the battery is located much better for service, and the control panel has more information. Dual fuel capability is nice. It is refreshing to get a well-written owners manual with good English. It is louder than my old generator for no good reason that I can see except lazy design -- that is the only reason for 4 stars instead of 5.

After shopping for a generator for a while and doing a lot of research, I chose this dual fuel model from Westinghouse. Trusted brand, plenty of power and smooth running. It is so solidly built and well finished compared to previous generators I’ve owned. I highly recommend it and very happy I purchased it.

Purchased the Westinghouse 9500DF February 2023 and so far have put 4 hours on the unit, before power was restored to my dwelling. I have nothing bad to say about the generator as of now. Unit appears to be well built and made with the consumer in mind. User friendly and most importantly love the versatility with the duel fuel option.

Bought the WGen9500DF to replace my old under powered generator. It arrived in good shape and was able to install wheels, fill the oil in a few minutes. Very easy set up. Connected it to my propane tank and she started immediately and is not as loud as my old generator. Very pleased with this unit. I'm buying another one for a second home on our property.

I just got the wgen9500 it was easy to assemble and after adding oil and connecting it to propane it started on the second try. The remote and battery tender are nice features. it is loud but honestly I was expecting it to be louder. I only gave it four stars for now until I run it for an extended amount of time and see how it performs.