Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (281)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +53 images
Sort by |
Showing 411-420 of 25,579 reviews
Aug 5, 2025
Spence1234
5 out of 5 stars review

Outdoor Generator

Just purchased July 2025. Easy set up. Installed wheels and feet. Connected the battery and added the oil. Tested the generator running with propane. Started with the push button start. Held the button for 2 seconds and the generator started up. No issues. Paired the remoted start and tested the start up. No issues started the first time with the remote start. The generator does need about 5 hours of run time to break in per the owners manual. Bought the generator as a backup for potential power outages.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 15, 2025
Wilde716
5 out of 5 stars review

Great Peace of Mind

I just received and unpacked my new generator. It was easy to set up. After the experience of dealing with Helene, I am glad I ordered this generator to give me some comfort that I will be able to weather the next hurricane/tropical storm with the help of back-up power should I need it

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 20, 2025
Sam Leon
5 out of 5 stars review

Super Generator

I purchased this generator a little over a year ago after Hurricane Beryl and finally took it out of the box 13 months later. I figured that the battery would be dead but it wasn't and the generator fired right up. I had a generator receptacle installed so I can just plug in the generator to my main panel. I am now able to run my central a/c and all of my lights, refrigerator and other accessories. This generator is a beast and has no problem powering up a 2600 square foot house. The one thing that I did was to install a soft start on my a/c unit but I'm pretty sure now that it was not needed. Solid purchase with no regrets.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jun 29, 2025
The3dm
5 out of 5 stars review

Very please with the quality

Received my Wgen9500Dfc 3 days ago and couldn't wait to get it all setup. Talk about easy, attach the wheels, the rubber feet, add oil, connect the battery, add gas and it was ready to go. Took 30 minutes and it was up and running. I feel ready for the next power outage and secretly can't wait to put this to the test.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 22, 2025
Mephibo
4 out of 5 stars review

Battery

I have owned the WH9500df generator for a couple of years. However, I’m not looking for yet another battery. The first battery was defective right out of the gate. WH kindly replaced it at no charge. Still, here I am again as the second battery failed. Is this commonplace? Plus, I can’t seem to find a new battery to replace the dead one. Help?

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 5, 2025
Zac V
5 out of 5 stars review

Started right up, no fuss

Bought this generator during Hurricane Helene and am unboxing it about 8 months later. Assembly was easy. The wide wheels are a dream in my sandy yard. Don't forget to open the gas valve when you try to crank it or you'll look silly and make a lot of noise

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 21, 2025
Welch59
5 out of 5 stars review

We liked the idea of dual fuel options.

We just recently purchased the 9500DF generator, for Hurricane season, all we had time to do is start it and test the operating system, so far everything has worked as required, the Electric start works great, and having a remote is good, I am Oxygen dependent and we feel better having a backup for my O2 equipment.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 27, 2025
Rub8
5 out of 5 stars review

Best duel generator I have tried

This dual fuel generator has been a lifesaver. When the storms rolled through and knocked the power out, it kept my entire house running without a problem. I love how reliable and easy it is to use, and the fact that it runs on both gas and propane gives me flexibility and peace of mind. It starts up quickly, runs smoothly, and has plenty of power for everything I need. I couldn’t be happier with this purchase and would recommend it to anyone looking for a dependable backup power source.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 14, 2025
Kathy1958
5 out of 5 stars review

Great Features and Excellent Complete Package

After receiving this Westinghouse 9500DF I’ve been exploring the features, which are many. Dual fuel, electric start, quick connects on the battery, remote start and stop, fuel gauge, led information and hours, metal gas tank, propane hose and regulator, basic tools, oil, and even a built in trickle charger. To keep it short I’m happy with my purchase, generator is performing as expected thus far.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jun 12, 2025
A.V.A.
5 out of 5 stars review

My First Generator

Pretty happy so far. Haven't had to use it yet but stored it for the winter and it started right up after adding fuel this summer. Ran it four a couple hours with no issues. Seems solid and full of features. As long as it starts and operates as it should when I actually need it, I'll be happy.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100